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BigPanda vs Ixia Hawkeye comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
23rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (10th), AIOps (9th)
Ixia Hawkeye
Ranking in IT Infrastructure Monitoring
65th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Unified Communications Monitoring (5th), Network Monitoring Software (82nd)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.6%, down from 0.9% compared to the previous year. The mindshare of Ixia Hawkeye is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.6%
Ixia Hawkeye0.6%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
José Enrique Cano Rodriguez - PeerSpot reviewer
Assistant Consultant at Tata Consultancy
A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting
Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The solution is user-friendly and has good performance and certification."
"The most valuable feature is the dashboard."
"BigPanda is great in that it notifies us of problems as well as where they were triggered."
"BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The main thing that we like about BigPanda is the user interface."
"So far, this product is doing exactly what it is promised to do."
"Our customer was happiest with the price of this product."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"I would recommend Ixia Hawkeye because there are some KPIs that are very useful."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
 

Cons

"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Lacks sufficient dashboard features."
"The solution could improve by having better integration."
"We had to use a partner for the deployment."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure), and this has caused some delay in the ingestion pipeline."
"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The customization of tests and even the results can be improved."
"The customization of tests and even the results can be improved."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"Improvements in network performance are essential."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Manufacturing Company
8%
Healthcare Company
6%
Outsourcing Company
5%
Construction Company
13%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
The pricing of BigPanda includes considerations for pricing, licensing, and setup costs of the solution.
What needs improvement with BigPanda?
There is room for improvement in BigPanda, and I believe they are fixing this. Agentic operations exist in these types of tools, and companies are catching up. Logic Monitor has a slightly differen...
Ask a question
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Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
EMA
Find out what your peers are saying about BigPanda vs. Ixia Hawkeye and other solutions. Updated: April 2026.
894,807 professionals have used our research since 2012.