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BigPanda vs Ixia Hawkeye comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
27th
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (7th)
Ixia Hawkeye
Ranking in IT Infrastructure Monitoring
36th
Average Rating
9.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Unified Communications Monitoring (3rd), Network Monitoring Software (37th)
 

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Ixia Hawkeye is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
Experience boosts operational efficiency while requiring smoother setup and cost adjustments
I am a customer and end user of the BigPanda solution. My role is CEO/co-founder at AI Ops Limited, and I can be reached at mike.van@aiops.co.uk. I have opted to receive email notifications relevant to my review, which I can opt out of at any time. If I don't already have an account on peerspot.com, PeerSpot will create an account and email me login credentials.
José Enrique Cano Rodriguez - PeerSpot reviewer
A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting
Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"The program is very stable."
"I rate BigPanda nine out of ten."
"The most valuable features of BigPanda include event deduplication, correlations, and enrichment, which reduce the noise in the environment."
"I would definitely recommend BigPanda for its time-saving features, root cause analysis, topology overview, and visual event representation capabilities."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The solution is user-friendly and has good performance and certification."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
 

Cons

"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"It would be beneficial for BigPanda to offer detailed error descriptions similar to what AppDynamics and ThousandEyes provide."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"We had to use a partner for the deployment."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The usability needs to improve, because it is a pure code environment."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
"Improvements in network performance are essential."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"The customization of tests and even the results can be improved."
 

Pricing and Cost Advice

"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
16%
Manufacturing Company
10%
Insurance Company
6%
Computer Software Company
10%
Energy/Utilities Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
What do you like most about Ixia Hawkeye?
It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.
What needs improvement with Ixia Hawkeye?
Improvements in network performance are essential.
What is your primary use case for Ixia Hawkeye?
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...
 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
EMA
Find out what your peers are saying about BigPanda vs. Ixia Hawkeye and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.