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BigPanda vs Centerity Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigPanda
Ranking in IT Infrastructure Monitoring
21st
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
IT Alerting and Incident Management (9th), AIOps (9th)
Centerity Monitor
Ranking in IT Infrastructure Monitoring
75th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.7%, down from 0.9% compared to the previous year. The mindshare of Centerity Monitor is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
BigPanda0.7%
Centerity Monitor0.5%
Other98.8%
IT Infrastructure Monitoring
 

Featured Reviews

Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Automated incident workflows have reduced alert noise and now improve response efficiency
In my opinion, the best feature of BigPanda is its speed in terms of deployment. It has very strong integration with all of the major platforms and workflows that organizations need. The biggest customers are enterprises like HSBC and Barclays. Implementing something effective for them that dramatically reduces meantime to repair and the number of incidents is substantially difficult, as projects can often extend three years with very small results. BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools. It enhances existing systems to provide actionable intelligence for business solutions.
reviewer1312155 - PeerSpot reviewer
Andean Region Manager at a consultancy with 1-10 employees
A user-friendly solution that comes with a valuable machine learning feature
We use Centerity to monitor some business views related with ERP systems. For example we use this monitor to mesure electronic billing process. As a part of digital Transformation process coporation automates some process to avoid delays and human mistakes and we incorporated Centerity Platform to…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features of BigPanda that have most improved my incident response times include AIOps, correlation pieces, and grouping, which is a big win for us."
"Overall, I rate BigPanda as a nine out of ten."
"The program is very stable."
"The best of a bad lot was the error message deduping."
"BigPanda is different; it is a tool relied on by many enterprises, fitting over existing toolsets rather than trying to replace them, which makes it non-competitive to many existing alerts and monitoring tools."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The most useful feature has been the AI/ML, and the way BigPanda uses the AI/ML is good compared to other SRE tools."
"The machine learning feature is valuable."
"The Centerity gives us exactly what we need from performance system monitoring."
"Centerity is much more than a monitoring tool — it’s a unified, end-to-end, enterprise-class and multi-tenanted AIOps Platform that is purpose-built to help MSPs and data-centers deliver the highest levels of up-time and performance."
 

Cons

"BigPanda attempts a little of everything and fails at most; the AI, in particular, was worthless, and the visualization is primitive and not configurable."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"The cost of this product is too high compared to New Relic."
"The usability needs to improve, because it is a pure code environment."
"BigPanda sometimes creates false incidents and workarounds, causing financial disturbances because we pay for each incident."
"Logic Monitor has a slightly different and better version of agentic AI."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"One of the major improvements should be it implementation as a SaaS"
"The GUI must be improved. Graphs must be changed including high level maps"
"They can improve the functionality that provides some numbers related to the behavior of the metrics."
 

Pricing and Cost Advice

"We pay $200,000 USD per year."
"BigPanda is cheaper than the competitors."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"The price of BigPanda is in the middle compared to other solutions."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Manufacturing Company
9%
Healthcare Company
6%
Outsourcing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise12
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What is your experience regarding pricing and costs for BigPanda?
Regarding extra expenses, I pay more for communication and do not incur costs for another dashboard perspective, but there are indirect costs related to managing open-source products, leading to re...
What needs improvement with BigPanda?
Something that comes to mind regarding improvements is communication, as I rely heavily on another tool. If BigPanda could provide communication capabilities beyond just sending notifications—such ...
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Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Centerity Systems has thousands of customers world wide, including Fortune 500 Enterprises such as Cisco, General Electric, Siemens, Harris Corporation, and Coca-Cola.
Find out what your peers are saying about BigPanda vs. Centerity Monitor and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.