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BigFix vs Fortinet FortiClient comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Endpoint Protection Platform (EPP)
22nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Fortinet FortiClient
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
99
Ranking in other categories
Endpoint Compliance (1st), Enterprise Infrastructure VPN (1st)
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BigFix is 1.1%, up from 0.8% compared to the previous year. The mindshare of Fortinet FortiClient is 1.9%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MuhammadJahangir - PeerSpot reviewer
Users only need to install the VPN and authenticate with their email address
I primarily use remote VPN solutions to connect securely. We have configured both site-to-site VPN and remote VPN, and it is connected to FortiClient Implementing this solution has streamlined time management in our organization. Without SSO, we would need manual configuration for each PC, but…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"BigFix technical support is good."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"Vulnerability scanning and patch automation."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."
"The configuration is the most valuable feature."
"Compared to other similar solutions, it is faster in connecting."
"The most valuable feature is the single pane of glass, single point of management."
"There is a lot of documentation available online."
"The initial setup of this solution is easy."
"This solution is very stable."
"The solution offers great stability."
"The solution is stable, we have not had any issues in the time we have been using it."
 

Cons

"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"For improvements, it would be good if BigFix supported more databases. Currently, it only supports DB2 and Microsoft SQL. Adding support for other databases like Oracle would be beneficial."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"I'm looking for them to make big web UI improvements."
"The connectivity could be improved."
"There is lagging in some of the authentication tools to support the newer versions, this is happening because they are not supported."
"With Fortinet, some clients have to wait two to four days for a response. That is the biggest complaint from end customer about Fortinet's technical support."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"I heard that Fortinet is going to enhance the firmware to have mobile versions. One is like Linux long-term support SCS and one with new features, but there is no support here. We spoke with the vendor multiple times, and they said that they will release these features soon."
"One challenge we faced was with the installation."
"We would like Fortinet to add the function or the possibility to use all FortiClient features for free."
"For buying or deploying it with additional features, apart from VPN client, web security, or antivirus, I would like to see the USB key blocking function included in this solution for endpoint security. For endpoint security, you need antivirus and all of the features included in antivirus software these days, web security, and USB key locking feature. If it is implemented in a way that in one package, you have all the primary features needed for security these days, it would be nice. All of those features will probably be additionally charged as it is a web security feature on FortiClient."
 

Pricing and Cost Advice

"The price is reasonable, but our customers find it expensive."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"Its price is very reasonable."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"We have a subscription-based contract with BigFix."
"It might be about $23 a client."
"Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive. Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount."
"I rate the product's pricing a seven out of ten."
"Pricing is an area that I would like to see improved, as it could be lower."
"The product's licensing is yearly and expensive."
"The pricing is a six out of ten."
"The price is okay and competitive."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
"It is not that expensive. It was within the range. A dollar per user per month is nothing."
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Top Industries

By visitors reading reviews
Educational Organization
43%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Educational Organization
39%
Computer Software Company
10%
Manufacturing Company
5%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many. Building a management console is quick and si...
How does Fortinet FortiClient compare with Open VPN Access Server?
Fortinet FortiClient is a feature-rich solution that is easy to use and deploy without sacrificing safety and security. It has a very fast connection rate and has a built-in VPN. With this solution...
What's the difference between Fortinet's FortiEDR and FortiClient?
I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection because it continually scans servers for emerging vulnerabilities, which gives...
 

Also Known As

Tivoli Endpoint Manager
FortiClient
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about BigFix vs. Fortinet FortiClient and other solutions. Updated: April 2025.
852,764 professionals have used our research since 2012.