Bigcommerce vs Sana Commerce comparison

Bigcommerce and Sana Commerce are both solutions in the eCommerce Platforms category. Bigcommerce is ranked #12, while Sana Commerce is ranked #13. Bigcommerce holds a 1.6% mindshare in P, compared to Sana Commerce’s 1.6% mindshare. Additionally, 100% of Bigcommerce users are willing to recommend the solution, compared to 80% of Sana Commerce users who would recommend it.

Bigcommerce

Read 1 Bigcommerce review

850 Views
842 Comparison Views

100% willing to recommend

Sana Commerce

Read 5 Sana Commerce reviews

740 Views
740 Comparison Views

80% willing to recommend

Bigcommerce

Sana Commerce

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Executive Summary

We performed a comparison between Bigcommerce and Sana Commerce based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: May 2026).

Buyer's Guide

eCommerce Platforms

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bigcommerce

Ranking in eCommerce Platforms

12th

Average Rating

10.0

Reviews Sentiment

9.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Sana Commerce

Ranking in eCommerce Platforms

13th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the eCommerce Platforms category, the mindshare of Bigcommerce is 1.6%, down from 2.0% compared to the previous year. The mindshare of Sana Commerce is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Mindshare Distribution
Product	Mindshare (%)
Bigcommerce	1.6%
Sana Commerce	1.6%
Other	96.8%

eCommerce Platforms

Featured Reviews

Joe Palko

Business Management Consultant at Your Store Wizards

Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers

There is very little that needs to be improved, as BigCommerce is very proactive and is continuously releasing new updates. They are very effective at modernizing their product, but since no product is perfect and can always improve, a few things that I think BigCommerce could do better is to create a better reporting module for merchants. There are apps available that help with this in their app store, but it would be nice to have this built-in for things such as running reports for sales tax reporting. The theme editor that was recently added is wonderful, but it not totally intuitive.

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Reviewer245674

ERP Enterprise Architect at a pharma/biotech company with 201-500 employees

Reduced the customer care team's time, got us new customers, and required no third-party integrations

Their support should have more in-depth knowledge about different ERP solutions that they connect to. There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area. There could also be more features coming out on the platform, but I know they are already working on that. I know they're changing the way they manage that.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BigCommerce has increased sales for almost every merchant that has moved from another eCommerce platform."

"BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."

"The big benefit with Sana is our ability to interface with Microsoft Dynamics."

"Using Sana Commerce has helped to increase customer engagement online."

"This product is highly customizable. We use the standard system but we have extended it quite a bit."

"The main reason they chose Sana was because of the ERP connection in real-time, which gives us the ability to display product availability and specific prices for each customer, per article, in real-time."

"The most valuable feature is the direct ERP integration, as it allows us to provide product availability and specific pricing in real-time. Customers can also order themselves in real-time."

"The site saves us the time we used to spend on emails and phone calls with customers, has helped reduce manual work because we're not entering in phone orders or email orders, and has driven a 10 to 15 percent increase in new customers along with strong adoption by existing customers."

"I found it surprisingly easy from both the admin side and the customer side. The admin side has a limited set of features, but they are very well explained. They are very simple to understand. It is very easy to find out what every feature does. It is not really complicated. Sana provides an online university where you can learn everything that you need about it. When we needed to check a new feature or validate how something works, we found solid online information on their website. If there was anything that we couldn't find, or if we really couldn't understand how exactly something was working, their support was always very quick. So, it is quite easy."

"We use Sana Commerce with Microsoft Dynamics on the back end and the native ERP integration works well. The fact that no third-party integrations are needed between our Sana Commerce web store and Microsoft Dynamics is important. It's one less thing to worry about when it comes to troubleshooting."

More Sana Commerce pros

Cons

"The theme editor that was recently added is wonderful, but it is not totally intuitive."

"The theme editor that was recently added is wonderful, but it not totally intuitive."

"There could also be more support about everything that is related to website management, which is not strictly related to the B2B tool. These are the things like knowing about GDPR regulations, knowing about digital consents, and in general, all the laws that go with having a website. Sometimes, we would have liked more support in that area."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works."

"I'd rate their customer service a nine out of 10. I think they're in demand and a little overloaded on work. Sometimes it takes a little bit of time for them to get to our work."

"Their support should have more in-depth knowledge about different ERP solutions that they connect to."

"One problem that we encounter is that it's difficult to upgrade as a result of making a large number of customer-specific adaptations."

"The performance can be improved. Sometimes, the system is really slow because of the ERP integration."

"We also didn't realize this going into it, but there is an RQS (requirements gathering) phase, which takes about a month. After that, there is a development phase that takes another month. There are also testing and go-live. If you want to introduce any new features or functionality, it's at least a three to four-month process, possibly more, because of the way their structure works. Everything has to be customized. They are resource-challenged as well."

More Sana Commerce cons

Pricing and Cost Advice

Information not available

"Sana's pricing is fair. It could be more competitive. It's not so much the licensing cost, it's the additional development."

"When we got version 9.2, it was a good price. Everything is moving to the subscription-based cloud model, and that's probably a little high when you look at the lifetime cost."

"They have a policy of a price per legal entity. So, if you are a company that operates in one country, that is, if you're just an American company, or you're just a Spanish company or just a British company, then that probably makes sense. We are a global company, and we have operations in 20 to 30 different countries. So, we are interested in implementing Sana in potentially 20 to 30 countries. Right now, the pricing model of Sana has a limitation. They are almost asking for the same price for the new country when in many cases, a new country will just be a new small rollout. That's because it is the same solution that gets implemented everywhere. So, to me, it is not the same price if you are maintaining 10 Sanas that are looking exactly the same and are working exactly the same in 10 different countries. To me, these should not cost 10 times more than one. They don't yet have a good grasp of how to manage global companies like ours. That is something we are talking to them about, and we are in discussions with them about. So, hopefully, they will learn."

"Support costs are in addition to the standard licensing fees, and they vary per month, based on how much we use them. It is not very expensive."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

20%

Construction Company

18%

Educational Organization

10%

Financial Services Firm

10%

Comparisons

Salesforce Commerce Cloud vs Bigcommerce

Compared 31% of the time

SAP Commerce Cloud vs Bigcommerce

Compared 23% of the time

Adobe Commerce vs Bigcommerce

Compared 22% of the time

Digital River Global Commerce vs Bigcommerce

Compared 13% of the time

HCL Digital Commerce vs Bigcommerce

Compared 10% of the time

More Bigcommerce Competitors

SAP Commerce Cloud vs Sana Commerce

Compared 39% of the time

Adobe Commerce vs Sana Commerce

Compared 32% of the time

Shopify vs Sana Commerce

Compared 17% of the time

Salesforce Commerce Cloud vs Sana Commerce

Compared 12% of the time

More Sana Commerce Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

May 2026

Download Bigcommerce product report

Buyer's Guide

Sana Commerce

April 2026

Download Sana Commerce product report

Overview

Bigcommerce is a leading e-commerce platform designed to streamline online selling for businesses of all sizes, providing robust tools and resources to enhance user experience and drive sales.

As a comprehensive e-commerce platform, Bigcommerce supports businesses by offering scalable, secure, and customizable online stores. It provides seamless integration with essential apps and marketplaces, making it ideal for businesses aiming to expand online presence and reach. Renowned for its ease of use, Bigcommerce offers extensive design capabilities and powerful analytics, enabling users to optimize operations and maximize efficiency.

What are key features of Bigcommerce?

Customizable Templates: Offers a variety of responsive design themes.
SEO Integration: Built-in SEO tools improve search visibility.
Payment Gateways: Supports multiple payment methods for flexibility.
App Marketplace: Access to apps enhancing functionality.
Analytics: Advanced tools for tracking sales and customer behavior.

What benefits or ROI should users look for in reviews?

Increased Sales: Strong track record of improving conversion rates.
Cost Efficiency: Competitive pricing models to fit different budgets.
Scalability: Easily grows with business without complex modifications.
Customer Support: Reliable support enhances user satisfaction and issue resolution.

In industries such as fashion, health, and electronics, Bigcommerce is frequently chosen for its robust integrations with industry-specific software, enabling businesses to manage back-end operations effectively while offering a seamless shopping experience to customers. Its flexibility allows for brand differentiation, which is critical in competitive markets.

Bigcommerce

Sana Commerce provides customizable e-commerce solutions, efficiently integrating with SAP and Microsoft Dynamics for B2B and B2C environments, enhancing user experience through its user-friendly interface and real-time data access.

Sana Commerce's platform specializes in high customizability and seamless ERP integration, offering efficient cross-selling capabilities and visibility controls for customer-specific views. Clients benefit from real-time product availability and pricing, streamlined order handling, and maintaining catalogs. Although upgrades can be complex due to specific adaptations, comprehensive online resources and responsive support enhance user interaction. Communication with support teams is effective, although there is room for improved ERP knowledge and global capabilities, particularly for multinational corporations.

What are the key features of Sana Commerce?

ERP Integration: Seamlessly integrates with SAP and Microsoft Dynamics.
User-Friendly Interface: Simplifies administration and management.
Cross-Selling Capabilities: Enhances sales opportunities across platforms.
Customer-Specific Views: Tailors assortment views per customer needs.
Real-Time Data: Provides current product availability and pricing.

What benefits do users typically mention?

Cost-Quality Ratio: Offers a balance of price and functionality.
Efficient Communication: Provides effective support and interaction.
Resource Access: Supplies comprehensive online resources.
Order Management: Streamlines handling of orders and catalog management.

In retail and distribution, Sana Commerce aids in automating processes by linking product databases with images and supporting self-service operations on Azure. Its ERP integration capabilities cater to both large and small customers, helping companies manage catalogs and orders efficiently.

Sana Commerce

Sample Customers

Man Crates, FUGOO, Pink Lily Boutique, Di Bruno Bros., Sportbike Track Gear, Shabby Apple, Tucker Blair, TwirlyGirl, Bottle Breacher, SISU Guard, The Smart Baker, Enjuku Racing, Chuck Levins, Rogue American Apparel, Shields of Strength, Treadmill, US Patriot Tactical

Akzo Nobel B.V., Atkins, Century Martial Arts, Forbo Flooring Systems, Michelin Group, Ravensburger AG Learn more about our customers.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: May 2026.

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