BIC Platform vs IBM Business Automation Workflow comparison

GBTEC Software AG and IBM are both solutions in the Business Process Management (BPM) category. GBTEC Software AG is ranked #23 with an average rating of 9.0, while IBM is ranked #13 with an average rating of 7.8. GBTEC Software AG holds a 1.5% mindshare in BPM, compared to IBM’s 2.1% mindshare. Additionally, 100% of GBTEC Software AG users are willing to recommend the solution, compared to 84% of IBM users who would recommend it.

BIC Platform

Read 4 BIC Platform reviews

1,312 Views
1,050 Comparison Views

100% willing to recommend

IBM Business Automation Wor...

Read 25 IBM Business Automation Workflow reviews

1,938 Views
1,919 Comparison Views

84% willing to recommend

BIC Platform

IBM Business Automation Wor...

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

BIC Platform and IBM Business Automation Workflow compete in business process management, with IBM having the upper hand for its advanced automation features.

Features: BIC Platform offers intuitive design, easy system integration, and flexible compliance management. IBM Business Automation Workflow provides robust automation capabilities, seamless IBM Cloud integration, and extensive analytical tools.

Room for Improvement:BIC Platform can enhance its automation and scaling features. Expanding analytical capabilities could also benefit users. IBM Business Automation Workflow could improve user-friendliness and customer support responses and simplify its deployment.

Ease of Deployment and Customer Service: BIC Platform enables quick cloud or on-premise deployment with responsive support. IBM Business Automation Workflow offers reliable deployment suited for larger enterprises, although it is more complex, with methodical customer service.

Pricing and ROI: BIC Platform is cost-effective, with competitive pricing and straightforward investment appealing to smaller businesses. IBM Business Automation Workflow has higher initial costs but promises long-term ROI with enhanced automation benefits.

To learn more, read our detailed BIC Platform vs. IBM Business Automation Workflow Report (Updated: July 2025).

Buyer's Guide

BIC Platform vs. IBM Business Automation Workflow

July 2025

Download the complete report

Helped 865,484 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BIC Platform

Ranking in Business Process Management (BPM)

23rd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Process Design (18th)

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

13th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of BIC Platform is 1.5%, up from 1.3% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.1%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

reviewer2328264

Digitalization PM at a manufacturing company with 1,001-5,000 employees

Platform for documenting and modifying our processes

The tool was used for digital transformation. Our company operates in the automotive industry and needs a transition to digitalization. We utilize the BIC Platform for documenting and modifying our processes, as well as incorporating various elements such as KPIs. It serves as a fundamental tool for numerous aspects of our operations.

Read full review

Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."

"The product is easy to use."

"While this is a new product it has a mature feel from being built by a company with many years in the business."

"The central dictionary is a valuable feature."

"The business process modeling is the most valuable feature."

"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."

"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."

"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."

"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."

"The product is suitable for knowledge management processes."

"This product is tightly integrated with the RPA automation process."

More IBM Business Automation Workflow pros

Cons

"The solution could improve its connectivity to other systems."

"The product needs improvement regarding the confidentiality of the domain information for the key administrator."

"There's an issue with the current manual that they're working on."

"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."

"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."

"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."

"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."

"Requires a lot of customization code writing which could be reduced."

"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."

"Sometimes, we feel like we are not getting the full features of the content management capabilities."

"The initial setup is actually a really complicated process."

More IBM Business Automation Workflow cons

Pricing and Cost Advice

"Scalability-wise, it is an expensive product."

"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."

"Our license is on a three-year term."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."

"The product is expensive."

"While it can be quite costly, it offers significant benefits for users."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

More IBM Business Automation Workflow pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

865,484 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

12%

Computer Software Company

Retailer

Educational Organization

Financial Services Firm

33%

Computer Software Company

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BIC Platform ?

The central dictionary is a valuable feature.

See all answers

What needs improvement with BIC Platform ?

The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.

See all answers

What is your primary use case for BIC Platform ?

We use the solution for drawing the processes.

See all answers

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

See all answers

What do you like most about IBM Business Automation Workflow?

It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.

See all answers

What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

See all answers

Comparisons

SAP Signavio Process Manager vs BIC Platform

Compared 27% of the time

ARIS BPA vs BIC Platform

Compared 10% of the time

Visio vs BIC Platform

Compared 10% of the time

Camunda vs BIC Platform

Compared 10% of the time

ADONIS vs BIC Platform

Compared 10% of the time

More BIC Platform Competitors

Camunda vs IBM Business Automation Workflow

Compared 29% of the time

IBM BPM vs IBM Business Automation Workflow

Compared 22% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 12% of the time

Appian vs IBM Business Automation Workflow

Compared 9% of the time

Pega Platform vs IBM Business Automation Workflow

Compared 6% of the time

More IBM Business Automation Workflow Competitors

Product Reports

Buyer's Guide

Business Process Design

July 2025

Download BIC Platform product report

Buyer's Guide

IBM Business Automation Workflow

August 2025

Download IBM Business Automation Workflow product report

Also Known As

BIC Cloud BPM, BIC Platform

Business Automation Workflow

Overview

BIC Platform delivers all-encompassing business process management. The software covers the complete lifecycle of BPM and supports strategy, design, implementation, execution and controlling of business processes.

BIC Platform has a modular setup which allows individual adjustments. Typical deployment scenarios of BIC Platform are SAP introduction, governance, risk or compliance management, quality management or the structure of process management systems.

Thanks to its intuitive design, users quickly start with process modeling and manage the full process cycle up to the optimization. Comprehensive features of the software are document management, governance, review and release workflows.

Available BIC Platform modules are Design, Governance, Portal, Monitor, Workflow and GRC. The software can be operated either as a Public Cloud, Private Cloud or On Premises. Offline modelling is possible with the web-based option.

Further information at:

https://www.gbtec.com/bic-plat...

Try BIC Cloud 30 days for free:

https://www.gbtec.com/free-tri...

GBTEC Software AG

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

Sample Customers

Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Buyer's Guide

BIC Platform vs. IBM Business Automation Workflow

July 2025

Free Report: BIC Platform vs. IBM Business Automation Workflow

Find out what your peers are saying about BIC Platform vs. IBM Business Automation Workflow and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,484 professionals have used our research since 2012.

See our BIC Platform vs. IBM Business Automation Workflow report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.