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BeyondTrust Password Safe vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Privileged Access Management (PAM)
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
24
Ranking in other categories
Enterprise Password Managers (6th)
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Privileged Access Management (PAM) category, the mindshare of BeyondTrust Password Safe is 2.8%, up from 2.6% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

Gary Jolley - PeerSpot reviewer
Their discovery engine is off the charts, and the ease of administration and implementation they talk about is for real
It starts with discovery. Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly. Its user interface is really nice. It is very visual. When you first log in, based on your job role, you see what you have access to when you look at the screen. As an administrator, I see the configuration screen where I can go in and modify Active Directory and authentication connections. I can set up SAML, or I also have access to create Smart Rules. The access is based on the role that you have when you log in. I have six boxes or six categories of administration items, whereas when an admin user connects, he would only have one or two. So, based on your role, you see what you have access to. It is not like you click something and then it fails because you're not an administrator at that level. You actually see what you have access to, and BeyondTrust is very good at that. BeyondTrust provides the ability to connect by using not just the web interface but also the admin tools such as MobaXterm, PuTTY, or a lengthy list of other types of tools. You can use the connection string and connect through BeyondTrust, and it will be session recorded, keystroke logged, and highly available. When you bring up MobaXterm, you probably bring up one of the most complex ones because MobaXterm has the ability to have two, three, or four concurrent connections, which makes BeyondTrust Password Safe ideal. It is very easy to integrate session management into existing business processes. To make it easy for the engineers, we created templates of the connection strings and then used, believe it or not, Microsoft Excel to create custom strings for each of the engineers. We exported them to a text file that they could then import. In the case of PuTTY, because PuTTY stores the connections and the credentials in the registry, we had to do something different there, but the connection string is customizable enough to make the job fast and easily repeatable for all the other engineers. You don't have 20 or 30 engineers spending two or three days creating all these connection strings. I can create them in a matter of minutes with a Microsoft Excel spreadsheet and then save them to a text file or a CSV file. It is awesome. We are able to integrate session management without disrupting business processes. One of the niceties about BeyondTrust is the ability to integrate it with ticketing systems. For example, as per Sarbanes-Oxley, we have to have a reason for why an administrator is performing something. The integration with a ticketing system is ideal rather than manually typing the reason in the reason field through the GUI where most engineers, after a while, end up just typing in Work. They don't put in enough data to make it clearly visible why they connected. The integration with the ticketing system is ideal for that. Ticket-driven access makes the work very quantifiable.
Muzi Lubisi - PeerSpot reviewer
Secure management of sensitive servers and seamless applications with direct linking
The credential injection feature is highly valued, particularly for RDP sessions. A majority of customers use it for RDP, and a couple for Linux servers. The broader capabilities, including access to multiple systems, web-based applications, and clustering, have never posed an issue. The threat analytics aspect is also a robust feature that analyzes all pertinent information.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"The performance is good."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"Its number one feature is discovery. The discovery engine in BeyondTrust is off the charts. When they perform a discovery, you know everything there is about a server, including what software is installed. For example, if you want to group all of your database servers together, you can do that by using discovery and Smart Rules. If a server has Microsoft SQL installed, it gets put into a group based on a Smart Rule. It makes it very easy to determine what is what in your environment. As organizations grow or acquire other companies and merge, they lose track of what they have. BeyondTrust can help you throw a rope around it very rapidly."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"The ability to manage privileged account passwords is the most valuable feature."
"I find that BeyondTrust Password Safe is a very effective application for password management."
"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"CA PAM is working well for us."
"The credential injection feature is highly valued, particularly for RDP sessions."
"We can check the activities in the server for fragile files and documents in case of any issues."
"Whoever built it from the ground up, they understand how an organization is laid out."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"It is great for identity governance."
 

Cons

"Named accounts don't work well in this solution. If you use named accounts for your administrative access, the way Smart Rules work is that it takes your SAM account name and matches it to the account name of your privileged ID, which creates limitations on size and how big those names can be because the directory has a 20-character limit."
"We face screensaver timeout issues and problems with the server. I would like the product to include a server visibility feature."
"We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"The pricing is not cheap, but it could be better."
"We weren't aware that the Password Safe virtual appliance runs on a Windows server. As part of our monthly patching process, we ran into an issue. BeyondTrust Password Safe wasn't compatible with the patching we used to put on our server."
"I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications."
"The integration with Secure Remote Access must be improved."
"Recent releases need improvement in webpage management."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
 

Pricing and Cost Advice

"The pricing of BeyondTrust is very good as compared to other products. That was the main reason we decided to go with BeyondTrust at first."
"We just pay for Password Safe. Session management is included, but we don't use it. There aren't any additional costs besides the standard licensing fees. We pay for an annual license."
"This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer."
"It has subscription-based licensing. BeyondTrust is three times less expensive than CyberArk."
"When you buy Password Safe and perform your initial Discovery, you have all these servers that are added to your assets in BeyondTrust, but you're not using a license until you actually start managing the systems. BeyondTrust's licensing is based on the systems when they're managed, which means when an administrator is able to connect to the server through BeyondTrust with a managed account. There would be a privileged account on the endpoint when the licensing starts. A significant advantage to that is that there are many organizations that want to evaluate their environment prior to automatic management."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive."
"The product is quite affordable."
"The pricing structure is better than the competitors. It's much cheaper than CyberArk. They do the licensing on the basis of assets, not on the number of users. For CyberArk, they base the licensing on the number of users, and they have an expensive model of pricing. BeyondTrust has a cheaper model."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is more expensive than other solutions on the market."
"The licensing is simple and scalable."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Cost-wise, CA was better compared to others in the market. ​"
"I would prefer better licensing options for the 20-100 users we have at a given time."
"It is reasonably priced."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
16%
Government
9%
Manufacturing Company
9%
Computer Software Company
17%
Manufacturing Company
16%
Comms Service Provider
14%
Financial Services Firm
13%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
Pricing is managed by a different team, however, I know it's less expensive than CyberArk Privilege Access. BeyondTrust's pricing for the cloud platform is affordable.
What needs improvement with BeyondTrust Password Safe?
I believe one improvement could be having the last used passwords appear more automatically whenever I check for passwords associated with a frequently used system.
What is your primary use case for BeyondTrust Password Safe?
I find that BeyondTrust Password Safe is a very effective application for password management. I find it very easy to use and update.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Due to the nature of the solution, it is hard to gauge, but compared to competitors, the pricing is very good. I would rate it as an eight and a half out of ten.
What needs improvement with Symantec Privileged Access Manager?
Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handl...
 

Also Known As

BeyondTrust PowerBroker Password Safe
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
NEOVERA, Telesis, eSoft
Find out what your peers are saying about BeyondTrust Password Safe vs. Symantec Privileged Access Manager and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.