It’s time to deliver an e-Procurement solution designed to fit into the way people already work today so it becomes the most natural (and compliant!) way for them to get what they need. People expect a consumer-like shopping experience, mobile capabilities, advanced search functionality, personalisation, and an e-Procurement solution that gets them what they need easily and quickly. When people have an e-Procurement solution that makes their lives easier and gets them orders quickly, they will use it every single time. And that's how you achieve 100% user adoption.
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