"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"The anti-spamming, anti-fishing features are great."
"It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine. It is also quite flexible and has an API at the backend."
"The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes."
"The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"It is very simple to whitelist addresses."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"Trend Micro Email Security has a feature for secure protection of OneDrive, Google Drive, and CloudApp security."
"The most valuable feature of Trend Micro Email Security is the security level it provides. The solution is efficient."
"The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"The solution could improve by adding DomainKeys (DKIM) functionality. This is something that is essentially required nowadays for outbound security. They do not have it on their on-premise solution appliance but they have alternate arrangements for their cloud solution."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"Barracuda has shown difficulty in providing us with the solutions we sought."
"The DMARC security is somewhat weak and could be strengthened."
"The scalability needs improvement, it's the only feature that is required."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"There is a lot of room for improvement towards the phishing kind of email filtering, with the different hijacking attacks, and with the kind of password attacks which these phisher attackers do."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
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Barracuda Email Security Gateway is ranked 7th in Email Security with 19 reviews while Trend Micro Email Security is ranked 18th in Email Security with 4 reviews. Barracuda Email Security Gateway is rated 7.8, while Trend Micro Email Security is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Instantly blocked and reduced our spam emails ". On the other hand, the top reviewer of Trend Micro Email Security writes "Easily configurable solution suitable for small to medium businesses". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Check Point Anti-Spam and Email Security Software Blade, Proofpoint Email Protection and Fortinet FortiMail Cloud, whereas Trend Micro Email Security is most compared with Microsoft Defender for Office 365, Proofpoint Email Protection, Fortinet FortiMail, Trend Micro ScanMail and Microsoft Exchange Online Protection. See our Barracuda Email Security Gateway vs. Trend Micro Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
