

Barracuda Email Security Gateway and Trend Micro Email Security both compete in the email security solutions category. Barracuda seems to hold the upper hand due to its strong anti-phishing capabilities and capacity for customization, whereas Trend Micro is noted for its strong antivirus engine and comprehensive control dashboard.
Features: Barracuda Email Security Gateway offers anomaly-based spam detection, Active Directory integration, and effective virus protection. It also provides email spooling during server outages and an easy-to-use logging system for tracking misplaced emails. Trend Micro Email Security provides robust malware scanning with its strong antivirus engine, effective spam filtering, and inter-domain security. Its comprehensive dashboard further enhances user control and management capabilities.
Room for Improvement: Barracuda could enhance its backup and recovery processes and address delays caused by denial-of-service attacks. Improvements in API integration and spam filtering settings are also suggested. Trend Micro could improve its AI in email security and reduce false positives. Enhancing platform integration and making the dashboard more intuitive would increase efficacy.
Ease of Deployment and Customer Service: Both solutions facilitate deployment in hybrid, on-premises, and public cloud environments. Barracuda is praised for responsive technical support, though time zone gaps can frustrate users. Trend Micro’s good technical support is sometimes hampered by outsourcing challenges affecting communication.
Pricing and ROI: Barracuda offers mid-range pricing with scalable options, regarded as cost-effective despite some users feeling it’s becoming less affordable. Trend Micro is priced higher, making it appealing to enterprises due to high security and support levels but less so for small businesses. Both products are considered good investments, with Barracuda often cited as more cost-effective.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
From the vendor, I would give the technical support an eight out of ten.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
If you purchase credits in bulk, you can use them for any kind of solution.
Once your MX record and all configurations are in place, you don't experience downtime.
I have never experienced downtime with this platform.
When we add mails to email secure Sender Policy Authentication with extended options, all mails must pass this Mail Security Gateway.
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
If it's considered a phishing email, it should be blocked for all users, not just some.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
Compared with others, Barracuda Email Security Gateway is cheaper.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
The most valuable feature of Barracuda Email Security Gateway that I have found is advanced threat protection.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
| Product | Market Share (%) |
|---|---|
| Barracuda Email Security Gateway | 7.3% |
| Microsoft Defender for Office 365 | 24.2% |
| Proofpoint Email Protection | 20.3% |
| Other | 48.2% |
| Product | Market Share (%) |
|---|---|
| Trend Micro Email Security | 1.8% |
| Microsoft Defender for Office 365 | 9.6% |
| Proofpoint Email Protection | 7.9% |
| Other | 80.7% |

| Company Size | Count |
|---|---|
| Small Business | 34 |
| Midsize Enterprise | 12 |
| Large Enterprise | 13 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Barracuda Email Security Gateway is a robust security solution that allows users to protect themselves from external threats as well as from potential data leaks. It can be managed and monitored from a centralized location. Users can efficiently and easily keep track of every aspect of their security suite all at one time. Customized protections can also be set up in a matter of minutes.
Benefits of Barracuda Email Security Gateway
Some of the benefits of using Barracuda Email Security Gateway include:
Reviews from Real Users
Barracuda Email Security Gateway is an email security tool that stands out among its competitors for a number of reasons. Two major ones are the high level of flexibility that it gives to users and the solution’s powerful filtering feature. Barracuda Email Security Gateway offers users the ability to enact customizations that enable them to align the solution with their specific needs. It is highly flexible and allows for the completion of many different tasks. Additionally, it employs a powerful spam filter feature that gives users the ability to stop a large percentage of the threats to their devices before they get anywhere near their machines.
Mohammed N., the assistant general manager at CoLoCity Data Center, writes, “There are many customizable options:
The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses. Another interesting feature of Barracuda Email Security is the content filtering. If there is any word or sentence that we or our customers want to block, then we can add that thing in Barracuda Email Security Gateway. The content contained in the email will not be delivered or received by the recipient. Maximum customization options are available.”
Igor G., the information security officer and data protection officer at a manufacturing company, writes, “The spam filtering feature, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers.”
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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