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Barracuda Email Security Gateway vs Trend Micro Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Barracuda Email Security Gateway prioritizes email safety, providing fewer disruptions despite potential ROI concerns for businesses and service providers.
Sentiment score
5.9
Trend Micro Email Security offers 800% ROI and cost savings, outperforming competitors with enhanced protection, especially in sensitive industries.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
SOC Team Lead at a security firm with 51-200 employees
 

Customer Service

Sentiment score
8.5
Barracuda Email Security Gateway customer support is praised for responsiveness and efficiency, though limited by time zones and language.
Sentiment score
7.0
Trend Micro Email Security is praised for effective, responsive support, though some users note delays in less critical cases.
From the vendor, I would give the technical support an eight out of ten.
Head of cloud service. at a comms service provider with 51-200 employees
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
SOC Team Lead at a security firm with 51-200 employees
Clients are generally very satisfied with the various types of support available.
CEO at Haniya Technologies
The area of support that requires improvement would be the response time.
Senior Engineering Director at a insurance company with 201-500 employees
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable for SMBs but may not suit very large enterprises, with varied user opinions.
Sentiment score
7.7
Trend Micro Email Security is scalable with flexible licensing, suitable for enterprises handling large volumes of emails efficiently.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
SOC Team Lead at a security firm with 51-200 employees
We have a company that sends almost 2,000 to 3,000 emails per hour or more.
Cybersecurity Engineer with 11-50 employees
If you purchase credits in bulk, you can use them for any kind of solution.
Deputy General Manager at Tata Communications Ltd
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is reliable and stable, with quick resolutions for minor issues and high user ratings.
Sentiment score
8.0
Trend Micro Email Security is praised for stability and reliability, highly rated despite minor integration and occasional glitches.
Once your MX record and all configurations are in place, you don't experience downtime.
SOC Team Lead at a security firm with 51-200 employees
I have never experienced downtime with this platform.
Cybersecurity Engineer with 11-50 employees
 

Room For Improvement

Barracuda Email Security Gateway needs upgrades in usability, integration, scalability, support, spam filtering accuracy, and anti-phishing measures.
Trend Micro Email Security needs better phishing detection, user-friendly interface, and improved scalability, support, and integration capabilities.
When we add mails to email secure Sender Policy Authentication with extended options, all mails must pass this Mail Security Gateway.
Graduate Student at ain shams
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
Head of cloud service. at a comms service provider with 51-200 employees
If it's considered a phishing email, it should be blocked for all users, not just some.
IT Administrator at a energy/utilities company with 201-500 employees
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
SOC Team Lead at a security firm with 51-200 employees
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
Network And Security Architect Consultant at AssurOne Group SA
The company also needs to work on pricing because it is quite costly compared to other products.
CEO at Haniya Technologies
 

Setup Cost

The Barracuda Email Security Gateway is competitively priced, scalable, with varied user opinions and crucial regional market considerations.
Trend Micro Email Security costs about $6,000 annually for 300 users, valued for its flexibility, support, and security.
Compared with others, Barracuda Email Security Gateway is cheaper.
Head of cloud service. at a comms service provider with 51-200 employees
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
CEO at Haniya Technologies
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
SOC Team Lead at a security firm with 51-200 employees
This is the biggest consideration companies think about when deciding to implement Trend Micro Email Security.
Cybersecurity Engineer with 11-50 employees
 

Valuable Features

Barracuda Email Security Gateway offers robust spam filtering, advanced threat protection, and user-friendly features for comprehensive email security management.
Trend Micro Email Security ensures strong protection against spam and phishing with seamless management, scalability, and advanced features.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Graduate Student at ain shams
The most valuable feature of Barracuda Email Security Gateway that I have found is advanced threat protection.
Head of cloud service. at a comms service provider with 51-200 employees
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
SOC Team Lead at a security firm with 51-200 employees
When we implemented Trend Micro Email Security, we found that about 80% of emails were blocked because they are phishing and spam.
Cybersecurity Engineer with 11-50 employees
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
CEO at Haniya Technologies
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (7th)
Trend Micro Email Security
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Email Security (12th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 7.3%, up 7.1% compared to last year.
Trend Micro Email Security, on the other hand, focuses on Email Security, holds 1.8% mindshare, down 2.8% since last year.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Barracuda Email Security Gateway7.3%
Microsoft Defender for Office 36524.2%
Proofpoint Email Protection20.3%
Other48.2%
Secure Email Gateway (SEG)
Email Security Market Share Distribution
ProductMarket Share (%)
Trend Micro Email Security1.8%
Microsoft Defender for Office 3659.6%
Proofpoint Email Protection7.9%
Other80.7%
Email Security
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
AsadAli - PeerSpot reviewer
SOC Team Lead at a security firm with 51-200 employees
Centralized protection has transformed email security and incident investigations by reducing false positives and improving behavioral threat detection
The challenges include the challenge of finalizing a product that has all the security features or capabilities that are usually required. For example, if there is an EDR platform that's just monitoring IDS signatures, it won't be as beneficial as one with behavioral monitoring and other critical aspects required according to the best practices of the industry. Additionally, if there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team. These challenges consist of managing multiple teams and products. Trend Micro Email Security comes in and solves these problems.Trend Micro Email Security is generally a bit more difficult to implement compared to the rest of the solutions such as network security modules or EDR modules, which are much easier. Trend Micro Email Security has some complexities in implementation, but there aren't any significant shortcomings that require Trend Micro to improve.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
880,685 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
8%
University
6%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
Regarding real-time intelligent features of the Barracuda Email Security Gateway, some spam emails are still being released by the ESG to the end users, so the functionality is not working appropri...
What is your primary use case for Barracuda Sentinel?
My use case for the Barracuda Email Security Gateway is to protect our emails from phishing and spam emails to get them blocked by the ESG.
What do you like most about Trend Micro Email Security?
The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great.
What needs improvement with Trend Micro Email Security?
Trend Micro Email Security reduces noise from false positives by deploying the solution in staging mode or learning mode to learn all traffic and compare it with signatures in the database. Sometim...
What advice do you have for others considering Trend Micro Email Security?
I am using Trend Vision One sensors. I am using the cyber risk exposure management, CREM capability. CREM is a solution called Splunk, which I use with XDR, Trend Micro, along with different securi...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
Find out what your peers are saying about Barracuda Email Security Gateway vs. Trend Micro Email Security and other solutions. Updated: January 2024.
880,685 professionals have used our research since 2012.