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Barracuda Email Protection vs Fortra's Clearswift Secure Email Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 19, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Protection
Ranking in Email Security
9th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Email Archiving (3rd), Security Incident Response (9th), Office 365 Protection (4th)
Fortra's Clearswift Secure ...
Ranking in Email Security
30th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Barracuda Email Protection is 2.6%, down from 2.9% compared to the previous year. The mindshare of Fortra's Clearswift Secure Email Gateway is 1.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Barracuda Email Protection2.6%
Fortra's Clearswift Secure Email Gateway1.2%
Other96.2%
Email Security
 

Featured Reviews

Xavie Simons - PeerSpot reviewer
Business Development Manager at Procter & Gamble
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting. Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced. It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
PC
Systems Administrator at a financial services firm with 1,001-5,000 employees
Stable, but malware needs improvement and customer support is poor
They need to improve the malware in the product. I am not satisfied with Clearswift because of the lack of customer support. The support is poor, the supplier takes a lot of time and it's expensive. We have some issues here when I contact the supplier, it takes a lot of time for them to get back to us but there's no solution. I am now looking at Symantec as a possible alternative.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Barracuda Email Protection are flexibility and customization."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft."
"I would rate the solution nine out of ten."
"The solution is straightforward to set up."
"I don't see any other email security solution that stacks up against them."
"The most valuable feature is the gateway."
"The most valuable features are security and ease of use."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"A stable solution."
"Go for it! I think it's an excellent product with great technical support."
"Ability to create your own content-filtering policies with relative ease."
"We use a few features for web proxy, and another feature is the email content filter and malware for our internal policy in the email content."
 

Cons

"The licensing and pricing need to be improved."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The platform's pricing needs improvement."
"The solution's graphical user interface (GUI) could be improved visually."
"The email encryption could be improved."
"I would like to see better integration with other products."
"The technology works on a supervised engine, but it would be better if it ran on an unsupervised engine."
"Regarding the threat protection feature in Barracuda Email Protection, it does not help to manage threats or sophisticated threats."
"Malware needs improvement."
"FTP server and TRUST Manager functionality."
"I am not satisfied with Clearswift because of the lack of customer support."
 

Pricing and Cost Advice

"The product is expensive."
"Despite a list price possibly around $40 per user, their market price allows customers to easily buy the solution."
"Price-wise, this product is middle-of-the-road."
"Barracuda licensing model is good."
"We didn't have to pay a lot for the solution because we got it from a good vendor with a good user volume."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The price of Barracuda Essentials is better than some of the competing products."
"The solution's pricing is moderate, where it is neither cheap nor expensive."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Outsourcing Company
9%
Financial Services Firm
8%
Construction Company
12%
Financial Services Firm
11%
Retailer
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise7
Large Enterprise15
No data available
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
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Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
No data available
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Information Not Available
Find out what your peers are saying about Barracuda Email Protection vs. Fortra's Clearswift Secure Email Gateway and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.