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Barracuda Backup vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
49th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
6
Ranking in other categories
Cloud Backup (41st)
Unitrends
Ranking in Backup and Recovery
40th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Barracuda Backup is 0.4%, up from 0.2% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users."
"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."
"It is fairly stable."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"They have great support."
"Replication to Forever Cloud."
"When we talk about a backup point of view, from a backup perspective, it's a good one."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"I am impressed with the tool's reporting and UniView features."
 

Cons

"An improvement is required in reports and backups for sharing on Linux and Unix."
"Barracuda Backup's user interface needs to be renewed as it appears outdated."
"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"Unitrends can be challenging to scale."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"No appliance update notifications."
"Network-based storage stability could be improved."
"The solution's base operating system needs to be improved."
 

Pricing and Cost Advice

Information not available
"With respect to cost, my advice is to get what you need."
"Pricing model constantly changes."
"Their licensing depended on the number of CPUs you had."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"No comment."
"Unitrends is an expensive solution."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
8%
Financial Services Firm
8%
Educational Organization
8%
Retailer
14%
Manufacturing Company
11%
Educational Organization
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues. Adding AI features for security would also be beneficia...
What is your primary use case for Barracuda Backup?
I am not using Barracuda Backup ( /vendors/barracuda-networks ); I am selling it. The primary use case for my clients is to take the backup. It is used by a range of clients from small to enterpris...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

LiveVault
No data available
 

Overview

 

Sample Customers

Ochsner Health System
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Barracuda Backup vs. Unitrends and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.