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Azure Monitor vs Infraon IMS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Monitor
Ranking in Cloud Monitoring Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
Application Performance Monitoring (APM) and Observability (5th)
Infraon IMS
Ranking in Cloud Monitoring Software
46th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (86th), Server Monitoring (31st), IT Infrastructure Monitoring (57th)
 

Mindshare comparison

As of August 2025, in the Cloud Monitoring Software category, the mindshare of Azure Monitor is 5.6%, down from 8.6% compared to the previous year. The mindshare of Infraon IMS is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software
 

Featured Reviews

Muhammad Usman Khawar - PeerSpot reviewer
Native integration simplifies monitoring but documentation and cost improvements are needed
The ease of access in Azure is significant since it's native to the platform and easy to integrate. It has no maintenance overhead, and users don't have to navigate to another portal to get their desired result. It's the handiness that it has, rather than the features. The interpretation from the logs and injection requires custom runbooks. While it's complex, many services provide native insights and workbooks. It does the basic job quite efficiently. They added new kinds of metrics with more integrations to send out metrics. They have even added support for third-party tools that can be integrated. Azure Monitor is working on improvements and becoming more mature. Azure Monitor is stable and scalable. Azure Monitor is evolving with new workbooks and dashboards.
Maharajan S - PeerSpot reviewer
Provides data accuracy for availability and policy harmonization
The reporting capabilities are a challenge and could be improved. We have been trying to connect to it from our help desk ticketing system, because the ticketing system manages asset tracking, which has been a bit challenging for us. Otherwise, they give some reports that are okay, but we do not use them much because we work in the dashboard. This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure. I can take the report and show it to them from a compliance point of view. However, the moment we go to a SaaS model, I don't have control of the data and where the data is stored. I don't receive any complaints-based reports from the SaaS model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is the alert system, which can be set according to our metrics. The integration is smooth."
"The solution's most valuable features are its ability to focus on delivery and maximizing the performance of applications and services."
"The initial setup is straightforward."
"I can conclude reports for the monthly, weekly, and peak time of the resources."
"A product that is well-integrated for monitoring Microsoft Azure."
"The most valuable features of Azure Monitor are the login analytics workspace and we can write any kind of custom queries in order to receive the data that is inserted into the login analytics workspace, diagnostic settings, et cetera."
"The solution's most valuable features are its ease of use and support for multiple environments"
"Data exporting is easy, and this tool works seamlessly with other solutions. It's a stable and low-priced solution."
"The feature that I like the most and the best part is the customization."
"It is a stable product. After the initial configuration, you don't have to tweak it much. All systems of Everest IMS work perfectly."
"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."
"The backup, restore, and comparison features are all good."
"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."
"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."
"The most valuable feature is alerting. We get email alerts when a link is down that tell us which device is having a problem."
"Their discovery is very quick and they have a CSV file upload mechanism that allows you to onboard five thousand devices a day."
 

Cons

"I'd like the solution to do more around vulnerability assessment. It's lacking in the product right now."
"Azure Monitor's integration with applications could be improved."
"The solution's monitoring feature has limitations for analyzing multiple metrics."
"Azure Monitor is not user-friendly, and the interface is not exciting. Switching between the dashboards is not easy."
"They can simplify the overall complexity since you have multiple data sources in the cloud for monitoring. It's quite simple, but there are so many portals. It takes time to work with it. If they could simplify the user configuration, that would be good."
"We cannot use AI services with the solution."
"There are a lot of things that take more time to do, such as charting, alerting, and correlation of data, and things like that. Azure Monitor doesn't tell you why something happened. It just tells you that it happened. It should also have some type of AI. Environments and applications are becoming more and more complex every day with hundreds or thousands of microservices. Therefore, having to do a lot of the stuff manually takes a lot of time, and on top of that, troubleshooting issues takes a lot of time. The traditional method of troubleshooting doesn't really work for or apply to this environment we're in. So, having an AI-based system and the ability to automate deployments of your monitoring and configurations makes it much easier."
"The onboarding process of certain assets and the overall UI can be improved in Azure Monitor"
"The GUI is in need of improvement. It is not drag-and-drop or easy to use."
"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."
"We have enquired if there are any possibilities of monitoring non-IPBS devices."
"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."
"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."
"Email support is a bit slow. Once you drop an email, it takes time."
"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."
"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."
 

Pricing and Cost Advice

"The tool is expensive."
"The solution is expensive, but it is worth the price."
"The tool's pricing is very good. I could say that Microsoft offers different cost models, which are listed on the product's website."
"Azure Monitor's price is minimal to the point of being almost negligible."
"It's a costly solution"
"The product offers a pay-as-you-go model to users. The charges are to be paid according to the usage of the product."
"The solution is very costly because you have to pay for various things such as adding to logs and internet alerts."
"Its cost depends on the ingestion of the logs. It could go anywhere. For an out-of-the-box platform such as FrameFlow, you pay pretty much a fixed price and you get what you get, whereas, with something like Azure Monitor, you pay by the ingestion charge, so you can have one client who pays hardly anything for the same alerts, and another client pays loads and loads."
"The pricing is reasonable, given the features that they provide."
"Licensing is calculated on a per-user basis."
"I think that the pricing for this solution is reasonable and varies by number of devices."
"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."
"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."
"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
Manufacturing Company
16%
Construction Company
13%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Splunk compare with Azure Monitor?
Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring information from different sources. Splunk is very good at alerting us if we...
What do you like most about Azure Monitor?
Azure Monitor is a very easy-to-use product in the cloud environment.
What needs improvement with Azure Monitor?
The primary challenge is the documentation. The major challenge that remains is the costing factor for the logs ingestion. The cost skyrockets once you start using it, and there are complaints that...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
 

Comparisons

 

Also Known As

No data available
Everest IMS
 

Overview

 

Sample Customers

Rackspace, First Gas, Allscripts, ABB Group
Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc. 
Find out what your peers are saying about Azure Monitor vs. Infraon IMS and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.