Prisma Cloud is praised for its security capabilities, ease of use, and quality customer service. Users see significant cost savings, improved security measures, and positive ROI. Areas for improvement include UI, integration, documentation, and alerting. Azure Front Door offers robust security, efficient content delivery, and reliable HTTPS encryption. Users see good value and positive ROI, but suggest improvements in documentation, UI, customization, and customer support.
The summary above is based on 120 interviews we conducted recently with Prisma Cloud by Palo Alto Networks and Azure Front Door users. To access the review's full transcripts, download our report.
"I am impressed with the tool's integrations."
"It inspects the traffic at the network level before it comes into Azure. We can do SSL offloading, and it can detect abnormalities before the traffic comes into the application. It can be used globally and is easy to set up. It is also quite stable and scalable."
"The web application firewall is a great feature."
"The solution is good."
"The most valuable feature is that you can implement resources globally. It does not depend on location and ability or something like that. This is to connect clients around the world."
"I particularly appreciate its load-balancing capabilities as it allows us to manage multiple instances and support a global presence effectively."
"You can assign as many web application firewall policies as you want to the same instance of Front Door."
"The price is one of the most important aspects of the product. It's quite affordable."
"The most valuable feature of Prisma Cloud is WAF (web application firewall)."
"The first aspect that is important is the fact that Prisma Cloud is cloud-agnostic. It's actually available for the five top cloud providers: AWS, GCP, Azure, Oracle, and Alibaba Cloud. The second aspect is the fact that we can write our own rules to try to detect misconfigurations in those environments."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"Syslog CLIs are the best feature."
"As a pure-play CSPM, it is pretty good. From the data exposure perspective, Prisma Cloud does a fairly good job. Purely from the perspective of reading the conflicts, it is able to highlight any data exposures that I might be having."
"What I like most about Prisma Cloud is its zero-day signatures, maximum security, minimal downtime, cloud visibility, control, and ease of deployment."
"CSPM is the most valuable feature."
"The runtime mechanism on the solution is very useful. It's got very good network mapping between containers. If you have more than one container, you can create a content data link between them."
"We should be able to use Front Door defenders with multiple cloud vendors. Currently, they can be used only with the Azure cloud. Azure Front Door should also be able to do global load balancing and provide internal front door services. Microsoft should clearly define what Traffic Manager, Application Gateway, and Azure Front Door products do. These are similar products, and people get confused between these products."
"The user interface needs improvement as it is difficult to create the mapping to link the problem with your private address sources."
"There is room for improvement and they're working on it."
"The product needs to improve its latency."
"My suggestion for improvement would be to enhance the Data Export feature to include specific tables, particularly the Azure Diagnostics table."
"The product's features are limited compared to Cloudflare. The tool also doesn't work well in a hybrid environment. I would like to see a way to add personalized APIs in the system."
"There's a limitation on the amount of global rules we can add."
"I'm responsible for the governance and cost control of Azure. I'm not a specialist in any products and therefore I couldn't really speak effectively to features that are lacking or missing."
"The integration of the Compute function into the cloud monitoring function—because those are two different tools that are being combined together—could use some more work. It still feels a little bit disjointed."
"Getting new guys trained on using the solution requires some thought. If someone is already trained on Palo Alto then he's able to adapt quickly. But, if someone is coming from another platform such as Fortinet, or maybe he's from the system side, that is where we need some help. We need to find out if there is an online track or training that they can go to."
"They could improve more features for the enterprise version of the solution."
"Based on my experience, the customization—especially the interface and some of the product identification components—is not as customizable as it could be. But it makes up for that with the fact that we can access the API and then build our own systems to read the data and then process and parse it and hand it to our teams."
"The feedback that we have given to the Palo Alto team is that the UI can be improved. When you press the "back" button on your browser from the Investigate tab, the query that you're working on just disappears. It won't keep the query on the "back" button."
"In terms of improvement, there are some small things like hardening and making sure the Linux resources are deployed well but that's more at an operational level."
"There needs to be a mechanism that allows me to manually configure compliance more easily."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
More Prisma Cloud by Palo Alto Networks Pricing and Cost Advice →
Azure Front Door is ranked 9th in Web Application Firewall (WAF) with 10 reviews while Prisma Cloud by Palo Alto Networks is ranked 5th in Web Application Firewall (WAF) with 83 reviews. Azure Front Door is rated 8.8, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of Azure Front Door writes " An easy -to-setup stable solution that enables implementing resources globally and has a good technical support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". Azure Front Door is most compared with Amazon CloudFront, Cloudflare, Microsoft Azure Application Gateway, Akamai and AWS Global Accelerator, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our Azure Front Door vs. Prisma Cloud by Palo Alto Networks report.
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