Azure Bastion vs SuperOps.ai comparison

Microsoft and SuperOps.ai are both solutions in the Remote Monitoring and Management (RMM) category. Microsoft is ranked #6 with an average rating of 8.9, while SuperOps.ai is ranked #13 with an average rating of 7.0. Microsoft holds a 2.0% mindshare in RMM, compared to SuperOps.ai’s 3.1% mindshare. Additionally, 100% of Microsoft users are willing to recommend the solution, compared to 100% of SuperOps.ai users who would recommend it.

Azure Bastion

Read 12 Azure Bastion reviews

298 Views
157 Comparison Views

100% willing to recommend

SuperOps.ai

Read 1 SuperOps.ai review

295 Views
206 Comparison Views

100% willing to recommend

Azure Bastion

SuperOps.ai

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Azure Bastion and SuperOps.ai based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: April 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

April 2025

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Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Bastion

Ranking in Remote Monitoring and Management (RMM)

6th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (24th), Microsoft Security Suite (19th)

SuperOps.ai

Ranking in Remote Monitoring and Management (RMM)

13th

Average Rating

7.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 2.0%, up from 1.6% compared to the previous year. The mindshare of SuperOps.ai is 3.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM)

Featured Reviews

Aladin Steiner

Head of Value Stream Azure at SmartIT Services AG

Has good scalability and provides secure access to the virtual machines

The product improved the security posture of our organization. We don’t have open ports and connect them to servers using it. We can carry out two-factor authentication to protect the devices with conditional access features. It would be nice to have a feature to copy and paste the files into servers. I rate the product a nine out of ten.

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Pradip Dey

Chief Solution Architect at Express Systems Limited (ESL)

Monitoring tool, user-friendly and interactive but experienced an issue with integration

The most valuable thing is that we can integrate any other solutions with SuperOps. Like, SuperOps is a monitoring tool, but for security, for backup, we can integrate with other solutions providers as well. I like the PSA tool. It is very user-friendly and interactive with the customer as well. We can, the customer, give feedback directly to the solution. There is no need for another communication channel, like a different email from Outlook or any other tool. From the same solution, we could communicate with the customer, and the customer could reply. So, it includes a collaboration tool with the customer. It could immediately pop up any problem that's at the customer end or in the end devices. Sometimes, it happens that we come to know about an incident negatively, but the monitoring tool gave me the information immediately.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's setup is easy."

"The connection to virtual machines is very useful."

"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."

"Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network."

"Azure Bastion is preferable because you just switch it on and off you go."

"Overall, I had a very positive experience."

"The interface is available in the edit portal."

"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."

More Azure Bastion pros

"The customer service and support are very good."

Cons

"Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation."

"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."

"The protocol speed could be faster."

"You are charged for retrieving your own data."

"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."

"Currently, Azure Bastion does not allow for direct data transfer between desktops. A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS."

"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."

"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."

More Azure Bastion cons

"I found some issues when I integrated the accounting software with Xero."

Pricing and Cost Advice

"It does not save money for us."

"The tool is cheaply priced. I would say that the product is free to use."

"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."

"Azure Bastion's pricing is good."

"It is affordable."

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850,671 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

Financial Services Firm

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Azure Bastion?

Azure Bastion makes it easy to provide quick virtual machine access to our customers.

See all answers

What is your experience regarding pricing and costs for Azure Bastion?

The price is not necessarily cheaper, but it is acceptable. We are satisfied with the licensing on a yearly basis.

See all answers

What needs improvement with Azure Bastion?

Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...

See all answers

What is your experience regarding pricing and costs for SuperOps.ai?

I would rate the pricing a five out of ten, where one is a low price, and ten is a high price. It is affordable.

See all answers

What needs improvement with SuperOps.ai?

I have more experience with integration. So, as an integrator, I found some issues when I integrated the accounting software with Xero. Though we did solve it, if I could know the reason behind it,...

See all answers

What is your primary use case for SuperOps.ai?

We use RMM tool to monitor our endpoints and their security and the health of the endpoints. And it works fine.

See all answers

Comparisons

Azure Firewall vs Azure Bastion

Compared 24% of the time

Azure Front Door vs Azure Bastion

Compared 20% of the time

Azure Web Application Firewall vs Azure Bastion

Compared 17% of the time

TeamViewer Remote Management vs Azure Bastion

Compared 13% of the time

Zabbix vs Azure Bastion

Compared 7% of the time

More Azure Bastion Competitors

NinjaOne vs SuperOps.ai

Compared 75% of the time

Atera vs SuperOps.ai

Compared 25% of the time

More SuperOps.ai Competitors

Product Reports

Buyer's Guide

Azure Bastion

May 2025

Download Azure Bastion product report

Buyer's Guide

Remote Monitoring and Management (RMM)

April 2025

Download SuperOps.ai product report

Overview

Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.

Microsoft

SuperOps.ai offers an IT management platform catering to the demands of modern IT organizations, streamlining operations with its efficient tools and functionalities.

SuperOps.ai is designed to enhance operational efficiency for IT teams by providing an integrated suite of tools focused on automation, monitoring, and service management. It helps users manage IT assets, automate repetitive tasks, and streamline service desk operations. Its intuitive interface and robust functionality meet the needs of IT professionals seeking to improve workflow and productivity. Room for improvement includes expanding customization options to better align with user preferences.

What are the standout features of SuperOps.ai?

Integrated IT Asset Management: Centralizes asset information for easy access and management.
Service Desk Automation: Simplifies ticket handling with automated workflows and notifications.
Remote Monitoring: Allows proactive monitoring of systems to ensure optimal performance.
User Collaboration Tools: Enhances team communication and project collaboration.

What ROI can users expect when using SuperOps.ai?

Increased Efficiency: Automated workflows reduce manual intervention, saving time.
Improved Asset Visibility: Centralized asset data aids in making informed decisions.
Higher Productivity: Streamlined processes enhance team output.
Enhanced Monitoring: Early detection of issues prevents potential downtime.

SuperOps.ai is implemented across industries such as IT services, consulting, and various sectors needing robust IT management. By catering to specific industry needs, it provides professionals with tailored tools to resolve IT challenges effectively.

SuperOps.ai

Buyer's Guide

Remote Monitoring and Management (RMM)

April 2025

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