We performed a comparison between Azure Bastion and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"As an Azure consultant, for me, it is the best way to give the administrator access as you can manage the permission - including who can access Bastion."
"The connection to virtual machines is very useful."
"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."
"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."
"The ability to operate the product with scripting is excellent."
"Azure Bastion makes it easy to provide quick virtual machine access to our customers."
"The product's setup is easy."
"The interface is available in the edit portal."
"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."
"The pricing is pretty good."
"We detect issues using dashboards that we built on New Relic."
"It has a simple initial setup."
"Support for plug-ins (RMQ, Redis etc.) is a valuable feature."
"As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The Wi-Fi side needs improvement."
"The protocol speed could be faster."
"The solution breaks down sometimes."
"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."
"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."
"When you have a boot issue on Windows, you cannot use Azure Bastion to fix it. You have to use the Azure console or the VM console, and it is very limited."
"You are charged for retrieving your own data."
"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"The browser isn't exactly reliable."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"The solution needs to have staging."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
Azure Bastion is ranked 33rd in Network Monitoring Software with 8 reviews while New Relic is ranked 6th in Network Monitoring Software with 151 reviews. Azure Bastion is rated 8.8, while New Relic is rated 8.6. The top reviewer of Azure Bastion writes "Has good scalability and provides secure access to the virtual machines ". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Azure Bastion is most compared with Azure Firewall, Azure Front Door, TeamViewer Remote Management, Microsoft Sentinel and Microsoft Entra Verified ID, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor. See our Azure Bastion vs. New Relic report.
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