New Relic and Azure Bastion cater to IT infrastructure and application management with a focus on analytics versus security. Azure Bastion often leads due to its robust security features.
Features: New Relic provides extensive monitoring capabilities, comprehensive analytics for optimization, and robust alerting features. It integrates well with diverse platforms for seamless data collection and analysis. Azure Bastion ensures secure remote access, eliminating the need for public exposure of virtual machines, and employs strong security protocols specific to Azure environments.
Room for Improvement: New Relic could enhance its scalability for smaller businesses, refine its user interface to ease navigation, and reduce data ingestion costs. Azure Bastion may benefit from increased compatibility with non-Azure environments, simplifying management interfaces, and offering more customization options for security settings.
Ease of Deployment and Customer Service: New Relic is known for smooth integration with various applications, simplifying deployment processes. It is supported by strong customer service. Azure Bastion requires setup within Azure but is designed for easy integration with other Azure resources, supported by dependable customer assistance tuned for existing Azure users.
Pricing and ROI: New Relic offers flexible pricing tiers, providing value through detailed analytics and insights, contributing to a satisfactory ROI. Azure Bastion's pricing is straightforward within the Azure ecosystem, often justified by the enhanced security it provides, with ROI largely connected to its security enhancements.
We have noticed savings of approximately twenty percent by using Azure Bastion compared to VM pricing.
There is return on investment because since we reduced the downtime, we can definitely save a lot of money within that period.
There is a definite return on investment for New Relic, as we would not have invested in building its infrastructure if there were no returns.
One of the metrics that helped as a return on investment was the ability to detect issues faster and troubleshoot more quickly, which in turn helped to achieve a much better service level agreement with customers.
We usually get backup within two hours.
Support is satisfactory but with room for improvement, primarily concerning data transfer issues.
If I drop an email to them, they will respond quickly to my email.
Customer support from New Relic is very good, and we rarely need to create support tickets.
Issues that could be solved quickly sometimes take longer because they go around in circles.
It is designed to provide access over a private network without hitting the internet.
We currently use New Relic for tens of thousands of developers and hundreds of teams within our organization, and we have not encountered any scalability issues.
Azure Bastion is stable.
I would like to see integrated AI features with Azure Bastion, especially for connectivity issues.
A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS.
It would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation.
If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful.
Using real-time data, if there are any malicious patterns or something happening, they can identify those.
Because of the pricing model, organizations have experienced uncontrolled costs and were not able to afford New Relic.
Microsoft's pricing is on the higher side and could be more competitive.
The price is not necessarily cheaper, but it is acceptable.
Considering the features New Relic offers, the pricing or cost setup has not been a blocker for our budget.
The most valuable feature of Azure Bastion is its security, which I find to be the best part.
The security is the main reason we use Azure Bastion because it is integrated with Azure Active Directory, ensuring that access is secure.
Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network.
Using New Relic speeds up troubleshooting and resolution, giving us a clearer picture of where issues are, thus saving time and effort.
New Relic is very useful for teams that don't have much of a dedicated DevOps team but want to have observability for their platform, and it's an easy way to get started.
New Relic has positively impacted our organization by reducing errors, improving performance, and saving time.
| Product | Market Share (%) |
|---|---|
| New Relic | 1.5% |
| Azure Bastion | 0.4% |
| Other | 98.1% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 50 |
| Large Enterprise | 65 |
Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.
New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.
New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.
What are New Relic's most important features?In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.
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