We performed a comparison between Axiad Cloud and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Authentication Systems solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"A solution that's easy to use, stable, and reliable."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"The most valuable features are ease of operation and visibility."
"It is a very stable solution."
"It made things a lot easier, especially with passwords."
"What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"I would like a more modern look to the portal."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"Application updates are lacking. Customer support needs to be improved."
"They should focus on improving them to provide top-notch team access management while still offering those typical features."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"The initial setup can be complex at first."
"It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"Okta Workforce Identity can improve by having more features in governance."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
Axiad Cloud is ranked 12th in Authentication Systems with 6 reviews while Okta Workforce Identity is ranked 5th in Authentication Systems with 56 reviews. Axiad Cloud is rated 9.6, while Okta Workforce Identity is rated 8.6. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Axiad Cloud is most compared with SailPoint IdentityIQ, whereas Okta Workforce Identity is most compared with Google Cloud Identity, Microsoft Entra ID, SailPoint IdentityIQ, Saviynt and Auth0. See our Axiad Cloud vs. Okta Workforce Identity report.
See our list of best Authentication Systems vendors and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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