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AWS X-Ray vs Lumigo comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
28th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Lumigo
Ranking in Application Performance Monitoring (APM) and Observability
55th
Average Rating
8.6
Reviews Sentiment
8.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AWS X-Ray is 1.0%, down from 2.4% compared to the previous year. The mindshare of Lumigo is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
AWS X-Ray1.0%
Lumigo0.3%
Other98.7%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Muhmad Tabrez A Deewanji - PeerSpot reviewer
Lead Software Engineer at a tech services company with 1,001-5,000 employees
Improving performance through efficient trace metrics and data insights
As an application developer and architect, I appreciate AWS X-Ray for checking latency and identifying bottlenecks. I use it for performance tuning, conducting performance testing on applications, getting real-time traces, and gaining data insights. It helps in improving throughput and tuning infrastructure. The trace metrics and data collected provide valuable insights.
Vinay Lal - PeerSpot reviewer
Head of Testing & AVP at Flash AI
Distributed tracing has transformed our testing workflows and now uncovers hidden failures fast
The best features Lumigo offers include the live stream architecture and transaction mapping, which helps to automatically generate and update the visual execution topology for every single test transaction. After seeing the exact flow from the edge API through intermediate queues and containerized microservices down to managed storage, it gives our QA engineers instant context. Additionally, I love the request-response payload inspection feature, which captures input and output parameters, request headers, and invocation payload safely. When an automated integration test fails, the exact offending payload is visible right inside the trace, helping to save our QA and engineering teams a lot of time, leading to at least a 48.33% drop in wasted time previously spent finding the root cause. With automation saved, automated root cause correlation has helped to correlate logs, metrics, and trace spans across asynchronous boundaries, which is notoriously difficult to debug in event-driven AI pipelines. The live stream architecture and transaction mapping make such a difference for my team, as it generates updates regularly via visual execution and the topology for every single test transaction, providing us with a view through intermediate queues and microservices to managed storage, giving engineers instant context of transactions and payloads, which saves at least 49% of our time and allows overall resources to be used more effectively. Regarding Lumigo's AI capabilities, I find the governance of security to be really good, and we have seen a positive impact due to the AI capabilities alongside strict compliance regulations such as SOC 2 and ISO 27001, proving it is compliant with applicable regulations and policies. Lumigo's accuracy is close to 100%, making it very reliable. Lumigo integrates seamlessly with other AWS services we use, and we have not faced any issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The error analysis capabilities of X-Ray are really good."
"I would give AWS X-Ray a nine out of ten overall."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"The most beneficial feature is that it shows a dashboard for performance intervals, which reveals latencies."
"It is a very scalable solution."
"Lumigo has positively impacted our organization with transformative ROI for our quality engineering and delivery cycles, where the meantime to defect and resolve due to debugging failed end-to-end integration test runs has dropped over 68.3%."
"Any new member, whether from the development side or business team, finds the user-friendly UI easy to understand."
 

Cons

"Sometimes, the collector agents are confusing to configure initially."
"A significant downside is that it is very expensive."
"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
"If you have a small team, it's probably overkill."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"They can improve how traces are sent to other providers."
"I do not have any notes in terms of improvements."
"The user interface is sometimes kind of confusing to understand. It's not very user-friendly."
"I think support needs to be improved."
 

Pricing and Cost Advice

"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The solution is a bit expensive."
"The pricing for AWS X-Ray is a six out of ten."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Financial Services Firm
10%
Manufacturing Company
8%
University
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we shou...
What is your primary use case for AWS X-Ray?
I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...
What is your experience regarding pricing and costs for Lumigo?
My experience with pricing, setup cost, and licensing was good, and I rate it ten out of ten.
What needs improvement with Lumigo?
I think support needs to be improved. Lumigo can be improved particularly in support. When comparing it with AWS monitoring, Dynatrace, or other solutions, if we encounter any trouble, everyone loo...
What is your primary use case for Lumigo?
My main use case for Lumigo is microservice monitoring in my day-to-day experience. A specific example of how I use Lumigo for microservice monitoring involves comparing it to other tools such as D...
 

Comparisons

 

Overview

 

Sample Customers

COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Information Not Available
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