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AWS Config vs OpenText ZENworks Configuration Management comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
378
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
OpenText ZENworks Configura...
Ranking in Configuration Management
24th
Average Rating
8.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.7%, down from 10.2% compared to the previous year. The mindshare of AWS Config is 1.9%, down from 2.2% compared to the previous year. The mindshare of OpenText ZENworks Configuration Management is 2.0%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.7%
AWS Config1.9%
OpenText ZENworks Configuration Management2.0%
Other91.4%
Configuration Management
 

Featured Reviews

OluwashileAdeniyi - PeerSpot reviewer
Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees
Centralized endpoint security has improved and supports hybrid work and BYOD policies
Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.
JV
IT Specialist
Cloud configuration has transformed our backups and user access while it reduces infrastructure costs
I consider carrying out all the configuration to be the best feature that AWS Config offers. The advantages include the manuals, though there are some things that are very detailed, which is a lot of information. I find the documentation for the configuration part especially useful, as it really supports us in bringing up our instances, generating automatic backups, and allowing us to grant certain information or a certain level of access to certain users.
it_user1272306 - PeerSpot reviewer
Chief Technology Officer at DoITWise
Helpful impact analysis and the discovery capability is quite good
This tool works hand-in-hand with RPA technology. RPA will allow you to control your servers by deploying the server automation agent. You don't have the discovery, but then you can deploy the policies that maintain the authorized versus current state. On top of that, you can use server automation to deploy patches or remediate configuration issues on the operating system. My advice to anybody who is implementing this solution is to ensure that the process is set up properly, first. Once the process is set up, the tool will do the rest for you. Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF. I would rate this solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune is far more efficient and faster than MECM."
"The best features in Microsoft Intune include secure authentication, which I find very favorable, and the fact that we can remotely push applications."
"Intune helps the organization manage access to its internal apps, data, and resources."
"From my perspective, I appreciate the scalability in Microsoft Intune and the portal management, which is extremely intuitive and very simple to use."
"It has a useful device management feature."
"Turning the endpoint infrastructure into a highly efficient operation was the best thing that happened to our organization."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"Its price is reasonable. It is a part of our M365 suite."
"Installing the instances and performing upgrades is smooth and clean."
"AWS Config has positively impacted my organization, and this is very useful for us since we use the entire cloud platform and our infrastructure is now at the cloud level."
"The scalability is a ten out of ten."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"We use it for managing our desktops; we have 350,000 desktops and it allows us to manage and control them relatively easily."
"Overall, this is a comprehensive tool that works well, and I wouldn't touch it other than to enhance the UI and make containerization work without the CDF."
"The most valuable feature is the impact analysis."
"Automatic Spiral Discovery: This feature enables deep and dynamic configuration and change management."
 

Cons

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."
"One area where Microsoft Intune could be improved is troubleshooting and reporting."
"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Intune could add more Linux security features and more integration with on-prem devices. The application deployments can also be improved."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"Microsoft documentation is a bit hard to get around, so having more control over devices would be good."
"AWS Config could be improved if they could generate some training as support because it is a gigantic platform with many solutions and a lot of information, which would help us significantly."
"The solution is missing a configuration that can assist us when writing our programming languages."
"Improvements are needed as per customer requirements."
"There is room for improvement in built-in tools, they are not up to the mark."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
"It needs dashboards."
"The infrastructure itself is stable, but the agent has a lot of problems."
 

Pricing and Cost Advice

"The licensing is on a yearly basis."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."
"Pricing can be improved."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The solution charges us per hour. There's no license."
"This is a really good tool for the money."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
8%
Government
7%
Financial Services Firm
21%
Manufacturing Company
15%
Comms Service Provider
8%
Construction Company
6%
University
30%
Construction Company
10%
Government
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business190
Midsize Enterprise65
Large Enterprise185
No data available
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
AWS Config could be improved if they could generate some training as support because it is a gigantic platform with m...
What is your primary use case for AWS Config?
I use AWS Config primarily for configuring virtual machines and managing the IAM part of our infrastructure. I config...
What advice do you have for others considering AWS Config?
My advice to others considering using AWS Config is that they really evaluate it and consider making the investment t...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Micro Focus ZENworks Configuration Management, HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
Tech Mahindra, NNIT, ASIC
Find out what your peers are saying about AWS Config vs. OpenText ZENworks Configuration Management and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.