AWS Config vs BMC TrueSight Network Automation comparison

Amazon Web Services (AWS) and BMC are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #16 with an average rating of 8.3, while BMC is ranked #20 with an average rating of 8.0. Amazon Web Services (AWS) holds a 2.2% mindshare in CM, compared to BMC’s 0.4% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 83% of BMC users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

BMC TrueSight Network Automation and AWS Config are competitors in the network automation and configuration management market. Based on user reviews, BMC excels in customer service, while AWS stands out for ease of deployment and user satisfaction.

Features: BMC TrueSight Network Automation is known for automation capabilities, compliance checks, and support for a wide range of network devices. AWS Config is noted for its integration with other AWS services, real-time monitoring, and automated compliance checks. The main difference lies in BMC's broad device support versus AWS’s tight integration within the AWS ecosystem.

Room for Improvement: BMC users suggest enhancements in the initial setup complexity and better documentation. AWS Config users recommend improved multi-account management and expanded support for third-party services. BMC needs better guidance for new users, while AWS should focus on broader service compatibility.

Ease of Deployment and Customer Service: BMC offers a robust deployment model but has a steeper learning curve. Its customer service is highly rated, providing substantial support during setup and operation. AWS Config has a simpler deployment process, with sufficient ongoing user support. BMC has an edge in customer service, whereas AWS is preferred for straightforward deployment.

Pricing and ROI: BMC involves higher initial setup costs but promises long-term ROI through extensive features and reliable support. AWS Config offers competitive pricing, especially for existing AWS users, and delivers a clear ROI with its integrated cloud services. BMC may be costlier upfront, but AWS provides a cost-effective solution with seamless AWS integration.

To learn more, read our detailed AWS Config vs. BMC TrueSight Network Automation Report (Updated: June 2025).

Buyer's Guide

AWS Config vs. BMC TrueSight Network Automation

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of AWS Config is 2.2%, up from 0.5% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

Enables us to configure our network easily and get the most out of it

BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."

"Its price is reasonable. It is a part of our M365 suite."

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."

"Remote Wipe and Autopilot is one of the best features."

"EAM is a godsend."

"We have found the solution is capable of scaling."

"The many policies available in Microsoft Intune for managing our devices are valuable."

"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."

More Microsoft Intune pros

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"The solution is scalable and provides over 100 rules."

"Installing the instances and performing upgrades is smooth and clean."

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The scalability is a ten out of ten."

"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."

"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."

"The compliance management, patching, and OS upgrades are useful features."

"The log audit and historical configurations are the most valuable feature."

"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."

"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."

"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."

"We use it to back up configurations so the configuration management is valuable for us."

More BMC TrueSight Network Automation pros

Cons

"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."

"Technical support is not that great."

"The reporting and cost have room for improvement."

"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."

"If you wish to block any App Store application, there is no way to do so."

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."

"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."

"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."

More Microsoft Intune cons

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"Improvements are needed as per customer requirements."

"The solution is missing a configuration that can assist us when writing our programming languages."

"There is room for improvement in built-in tools, they are not up to the mark."

"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."

"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."

"It is tedious to scale the solution."

"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

"There could be automated processes to retrieve the CVS and create a compliance tool."

"I believe there could be new features in terms of the latest technology."

"They need to have a single sign-on."

More BMC TrueSight Network Automation cons

Pricing and Cost Advice

"The tool is cheaper than our company's other MDM tools."

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"It's reasonable. They're not giving it away, but it's reasonable."

"I am not that aware of the pricing, but as compared to other MDM solutions, Microsoft is providing a lot of things at the organizational level. So, it is quite reasonable as compared to other MDM solutions."

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

More Microsoft Intune pricing and cost advice

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"The solution charges us per hour. There's no license."

"The solution is more costly than the other competitors."

"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

"The solution is worth the price."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Financial Services Firm

25%

Photography Company

Comms Service Provider

Healthcare Company

Financial Services Firm

19%

Computer Software Company

17%

Comms Service Provider

15%

Wholesaler/Distributor

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about AWS Config?

The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.

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What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

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What do you like most about BMC TrueSight Network Automation?

The compliance management, patching, and OS upgrades are useful features.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?

The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with BMC TrueSight Network Automation?

The solution could have cheap pricing along with a simple deployment process.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

AWS Systems Manager vs AWS Config

Compared 73% of the time

Spring Cloud vs AWS Config

Compared 19% of the time

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OpenText Network Automation vs BMC TrueSight Network Automation

Compared 52% of the time

BMC TrueSight Server Automation vs BMC TrueSight Network Automation

Compared 48% of the time

More BMC TrueSight Network Automation Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

June 2025

Download AWS Config product report

Buyer's Guide

BMC TrueSight Network Automation

June 2025

Download BMC TrueSight Network Automation product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

BMC

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

SAP

Buyer's Guide

AWS Config vs. BMC TrueSight Network Automation

June 2025

Free Report: AWS Config vs. BMC TrueSight Network Automation

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