AWS Config vs BMC TrueSight Network Automation comparison

Amazon Web Services (AWS) and BMC are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #16 with an average rating of 8.3, while BMC is ranked #20 with an average rating of 7.0. Amazon Web Services (AWS) holds a 1.9% mindshare in CM, compared to BMC’s 0.3% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 83% of BMC users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

BMC TrueSight Network Automation and AWS Config are competitors in the network automation and configuration management market. Based on user reviews, BMC excels in customer service, while AWS stands out for ease of deployment and user satisfaction.

Features: BMC TrueSight Network Automation is known for automation capabilities, compliance checks, and support for a wide range of network devices. AWS Config is noted for its integration with other AWS services, real-time monitoring, and automated compliance checks. The main difference lies in BMC's broad device support versus AWS’s tight integration within the AWS ecosystem.

Room for Improvement: BMC users suggest enhancements in the initial setup complexity and better documentation. AWS Config users recommend improved multi-account management and expanded support for third-party services. BMC needs better guidance for new users, while AWS should focus on broader service compatibility.

Ease of Deployment and Customer Service: BMC offers a robust deployment model but has a steeper learning curve. Its customer service is highly rated, providing substantial support during setup and operation. AWS Config has a simpler deployment process, with sufficient ongoing user support. BMC has an edge in customer service, whereas AWS is preferred for straightforward deployment.

Pricing and ROI: BMC involves higher initial setup costs but promises long-term ROI through extensive features and reliable support. AWS Config offers competitive pricing, especially for existing AWS users, and delivers a clear ROI with its integrated cloud services. BMC may be costlier upfront, but AWS provides a cost-effective solution with seamless AWS integration.

To learn more, read our detailed AWS Config vs. BMC TrueSight Network Automation Report (Updated: April 2025).

Buyer's Guide

AWS Config vs. BMC TrueSight Network Automation

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of AWS Config is 1.9%, up from 0.5% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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SumitSrivastava1

AM at a computer software company with 201-500 employees

Enables us to configure our network easily and get the most out of it

BMC TrueSight Network Automation transforms manual configuration tasks for network devices, which are complex and vary among different OEMs. With this tool, you can manage and control all new and old devices, ensuring they meet configuration needs. It provides updates on Cisco devices, and if any data is missing, you can generate it using a formula. I recommend BMC TrueSight Network Automation from the network side, as it provides excellent visibility and configuration management for vulnerabilities. The implementation requirements are certainly at level two. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."

"Maturity makes it a stable product."

"Intune's compliance features are valuable because they allow immediate visibility into ongoing situations."

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."

"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."

"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified."

"Stable product that's easy to set up compared to other MDM products."

"The main advantage is that Intune performs its intended functions effectively."

More Microsoft Intune pros

"The scalability is a ten out of ten."

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"Installing the instances and performing upgrades is smooth and clean."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The solution is scalable and provides over 100 rules."

"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."

"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."

"The compliance management, patching, and OS upgrades are useful features."

"The network security of BMC TrueSight Network Automation has been the best feature."

"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."

"We use it to back up configurations so the configuration management is valuable for us."

"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."

"The log audit and historical configurations are the most valuable feature."

More BMC TrueSight Network Automation pros

Cons

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."

"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."

"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."

"There are a couple of issues with stability."

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."

"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."

"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."

More Microsoft Intune cons

"The solution is missing a configuration that can assist us when writing our programming languages."

"Improvements are needed as per customer requirements."

"There is room for improvement in built-in tools, they are not up to the mark."

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"I believe there could be new features in terms of the latest technology."

"They need to have a single sign-on."

"There could be automated processes to retrieve the CVS and create a compliance tool."

"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."

"It is tedious to scale the solution."

"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."

"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."

"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."

More BMC TrueSight Network Automation cons

Pricing and Cost Advice

"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."

"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."

"There are licenses required for this solution. We enable licenses on the devices we need to manage."

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."

"I am satisfied with the pricing."

"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."

More Microsoft Intune pricing and cost advice

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"The solution charges us per hour. There's no license."

"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."

"The solution is worth the price."

"The solution is more costly than the other competitors."

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Top Industries

By visitors reading reviews

Educational Organization

20%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Financial Services Firm

25%

Healthcare Company

Photography Company

Comms Service Provider

Financial Services Firm

20%

Computer Software Company

19%

Comms Service Provider

14%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about AWS Config?

The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.

See all answers

What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

See all answers

What do you like most about BMC TrueSight Network Automation?

The compliance management, patching, and OS upgrades are useful features.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Network Automation?

The product is expensive. I rate the product’s pricing a nine out of ten, where one is cheap and ten is expensive.

See all answers

What needs improvement with BMC TrueSight Network Automation?

The solution could have cheap pricing along with a simple deployment process.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

AWS Systems Manager vs AWS Config

Compared 72% of the time

Spring Cloud vs AWS Config

Compared 19% of the time

More AWS Config Competitors

OpenText Network Automation vs BMC TrueSight Network Automation

Compared 52% of the time

BMC TrueSight Server Automation vs BMC TrueSight Network Automation

Compared 48% of the time

More BMC TrueSight Network Automation Competitors

Product Reports

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

April 2025

Download AWS Config product report

Buyer's Guide

BMC TrueSight Network Automation

April 2025

Download BMC TrueSight Network Automation product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.

BMC

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

SAP

Buyer's Guide

AWS Config vs. BMC TrueSight Network Automation

April 2025

Free Report: AWS Config vs. BMC TrueSight Network Automation

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