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AvePoint Cloud Backup vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
11th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
SaaS Backup (3rd)
Norton Small Business
Ranking in Cloud Backup
14th
Average Rating
8.8
Reviews Sentiment
7.8
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (18th)
 

Mindshare comparison

As of May 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.7%, up from 3.2% compared to the previous year. The mindshare of Norton Small Business is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments
The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.
William_Bowers - PeerSpot reviewer
Provides a secure and hassle-free environment
One area where Norton 360 could improve is the constant push for upselling. The notifications urging me to buy additional services, like dark web monitoring or a secure browser, can be overwhelming. It feels like they are trying to sell me more than I actually need. I would prefer a more straightforward approach where essential features are included in the base license without constant prompts to purchase extras. While notifications about actions taken for my security are good, they could be more informative, letting me know exactly what they did to protect me without the upsell pitches. Simplifying the user experience and providing clearer information about the actions taken would make Norton 360 more user-friendly for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate the overall solution a 9 out of 10."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"It is the only product in the market that offers platform backup."
"The initial setup is super easy."
"The product's initial setup phase was super easy."
"The backup and recovery functionalities of the product are very useful."
"The solution detects viruses very, very fast."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The product’s valuable feature is the availability of support services 24/7."
"The solution has good performance."
"The performance is fine."
 

Cons

"The restoration could be faster."
"It is challenging for small or medium-sized businesses to purchase it."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"For improvement, AvePoint can provide details on how the tool's backup scope works."
"AvePoint Cloud Backup's pricing could be lower and more flexible. Particularly, when dealing with smaller customers or more minor businesses, obtaining competitive pricing for bundles rather than on a one-by-one basis remains challenging."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"One area where Norton 360 could improve is the constant push for upselling."
"The integration with Android devices needs enhancement."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The tool should be easily available in the market and should be cheaper."
"The updates must be less frequent."
"I would like to see Norton 360 improve the speed of its cloud backup."
"Norton 360’s features for device optimization could be better."
"There's a need for enhanced security measures."
 

Pricing and Cost Advice

"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"It costs a little bit more than other competitors in the market."
"The platform is more expensive than other vendors."
"I would say that the pricing policy of the product is flexible and good."
"I am not sure, but I believe that the cost is $7 USD per user."
"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"It is an inexpensive product. We purchase its yearly license."
"The tool has a yearly licensing."
"The price is fairly acceptable."
"The solution is cost-effective."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
9%
Financial Services Firm
9%
Retailer
5%
Comms Service Provider
11%
Computer Software Company
11%
Government
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
Information Not Available
Find out what your peers are saying about AvePoint Cloud Backup vs. Norton Small Business and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.