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AvePoint Cloud Backup vs Norton Small Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AvePoint Cloud Backup
Ranking in Cloud Backup
9th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
SaaS Backup (3rd)
Norton Small Business
Ranking in Cloud Backup
12th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
SSL VPN (6th), Endpoint Protection Platform (EPP) (15th)
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of AvePoint Cloud Backup is 3.5%, down from 3.6% compared to the previous year. The mindshare of Norton Small Business is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Robert Hedblom - PeerSpot reviewer
Focuses on not just backup but also on providing highly granular restore capabilities, ensuring that data can be restored at a very specific level rather than restoring entire environments
The fact that AvePoint focuses on restore capabilities, not just backup is valuable. The main intention of backup is to restore data, and that's the major differential with AvePoint compared to other vendors. Many claim to do backup, but that's not the same. The crucial part is the ability to perform granular restores, having restore-level objectives (RLO) instead of restoring entire SharePoint sites when you only need a single document. AvePoint excels in providing extremely granular restore capabilities with great Recovery Time Objectives (RTO). AvePoint Cloud Backup comes with Immutable Storage and our OPEX licensing model also includes Unlimited Storage.
LAWAL YUSUF - PeerSpot reviewer
Helps with password management and has good technical support services
We use the product as a firewall for threat protection, VPN security, password management, identity protection, cloud backup, and device optimization The product’s valuable feature is the availability of support services 24/7. In case of any issues, we can easily contact customer service. They…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is super easy."
"It is the only product in the market that offers platform backup."
"It is the best product in the market for Office 365 backup, and our customers are satisfied with it."
"The SaaS feature of AvePoint Cloud Backup is very strong."
"It is a very good and stable solution...With AvePoint's support, our experience has been exceptional"
"The most promising feature of the product is data security policies, which make it simpler to include compliance processes."
"The most valuable features are the email backup and the SharePoint backup."
"The product's initial setup phase was super easy."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The most valuable feature of the solution is that it offers alerts if I get a spam email."
"The performance is fine."
"The solution has good performance."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The product’s valuable feature is the availability of support services 24/7."
 

Cons

"For improvement, AvePoint can provide details on how the tool's backup scope works."
"The configuration could be made easier."
"It would be beneficial to have a more optimal Google Backup for larger environments."
"The product's price is an area of concern where improvements are required."
"I would like to see improvements in the tool's initial seed. The initial seed of around 10 TB of SharePoint data took 45 days to complete."
"Some customers choose other backup solutions because AvePoint is Office 365 and CRM backup system, but they have other backup needs for Azure and so on. Such customers often choose another backup solution instead of AvePoint."
"The component in the product that can be improved revolves around the area where the tool should focus on providing more of a custom touch to the policies."
"It is not a traditional restore process and it is somewhat limited in what we can do."
"The tool should be easily available in the market and should be cheaper."
"Norton 360’s features for device optimization could be better."
"There's a need for enhanced security measures."
"The integration with Android devices needs enhancement."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"The updates must be less frequent."
"The tool's price is an area of concern where improvements are required."
"The solution’s stability could be improved."
 

Pricing and Cost Advice

"I rate the product's price a nine on a scale of one to ten, where one is cheap and ten is expensive."
"It costs a little bit more than other competitors in the market."
"It is very good for many of my customers in the banking and finance segments. The price isn't a problem there, but in some other industries, people ask for a cheaper solution. When the price is an issue for the customer, we recommend Veeam, Metallic."
"The platform is more expensive than other vendors."
"I am not sure, but I believe that the cost is $7 USD per user."
"The pricing part of the solution is based on a subscription model, which is based on the number of users or storage capacity."
"I would say that the pricing policy of the product is flexible and good."
"It is an inexpensive product. We purchase its yearly license."
"The price is fairly acceptable."
"The tool has a yearly licensing."
"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."
"The solution is cost-effective."
"During procurement, we discovered that acquiring licenses in packages or bundles, such as the one for 20 users, was more cost-effective than individual licenses."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Financial Services Firm
8%
Retailer
7%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does AvePoint Cloud Backup compare with Veeam Backup for Office 365?
AvePoint Cloud Backup for MS Office 365 is a SaaS backup whose features include secure storage and unlimited and automated backups. The storage is saved in AvePoint’s Azure storage or it can also b...
What do you like most about AvePoint Cloud Backup?
The product's initial setup phase was super easy.
What is your experience regarding pricing and costs for AvePoint Cloud Backup?
When I deal with enterprises, good pricing is achieved. However, pricing becomes less favorable for smaller companies. Offering a package plan for multiple small clients would be beneficial.
What do you like most about Norton 360?
The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms.
What is your experience regarding pricing and costs for Norton 360?
I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.
 

Overview

 

Sample Customers

Swedish Match, Hydro, Mercury IT, Avepoint
Information Not Available
Find out what your peers are saying about AvePoint Cloud Backup vs. Norton Small Business and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.