We compared Avanan and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"Microsoft Defender for Office 365 is a stable solution."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"The most valuable feature of Avanan is its effectiveness. When scanning incoming emails for threats it can in an automated fashion, quarantine suspicious attachments."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"This technology is one of Check Point's acquisitions, and it is currently a powerful tool that provides all the protection that is not found in other tools."
"When we don't understand some functionalities, the customer support staff responds fast to our calls and provides immediate action."
"The threat detection tools enable us to ascertain malware and phishing messages across the email network infrastructure."
"The integration with all our existing and new applications is great."
"The solution is scalable."
"The solution is pretty straightforward to use and easy to set up."
"It does a good job for us, and its admin console is easy to use."
"The solution offers good technical support."
"It offers an easy initial setup."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"It's really quite user-friendly. In terms of technical superiority and the product itself, there are no complaints. It is really cutting edge."
"The solution's performance is good."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The phishing and spam filters could use some improvement."
"We need to be able to whitelist data at the backend."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"There is room for improvement with the UI."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The pre-sales cost calculations could be more transparent."
"The system response in a slow computing device affects performance when sending and receiving emails."
"The system could be designed to give corporate emails first priority due to demands."
"Familiarization with performance for new teams may take a long time."
"Integration with various SaaS offerings, who are leading in the SaaS market."
"It is very difficult to find the required documentation."
"The unified dashboard that it displays needs some improvements in terms of the KPIs that they have."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"In Avanan, the email channel is one of the channels where data leakage happens, and they need to consider it from a DLP perspective."
"They should improve the cookies management feature."
"The detection rates are an area for improvement."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"They could provide a unified licensing model, including all the security features."
"Its pricing can be improved. It is a bit expensive."
"I'd like to have better support from the product in the future."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Avanan is ranked 6th in Email Security with 21 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Avanan is rated 9.2, while Mimecast Email Security is rated 7.8. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Perception Point Advanced Email Security and Fortinet FortiMail, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Cloudflare Area 1 Email Security. See our Avanan vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.