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Avada Software Infrared360 vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
73rd
Ranking in Server Monitoring
43rd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (4th), Message Oriented Middleware (MOM) (12th)
SolarWinds Server and Appli...
Ranking in Application Performance Monitoring (APM) and Observability
20th
Ranking in Server Monitoring
11th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Active Directory Management (10th)
 

Mindshare comparison

As of August 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 2.5%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

WK
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
VIVEK PATHAK - PeerSpot reviewer
Offering reasonably good dashboarding features but needs to improve the application performance monitoring
My company uses Riverbed for application performance monitoring. I was doing research so that I could understand if SolarWinds Server and Application Monitor provide APM capabilities similar to Riverbed, which allows our company to get a packet capture of an entire session, and on the basis of it, we look at the application performance monitoring part. With SolarWinds Server and Application Monitor, my company does SNMP polling, so it can drag an entire session, but it focuses more on availability, CPU memory, and server connection status. In Riverbed, my company catches an entire system, so when we deal with two applications, we have end-to-end app visibility. All the application monitoring happens through Riverbed. Our company's main problem is that, as of now, we have two different products in our organization, and we don't want to continue with the multiple products currently. I wanted to understand if SolarWinds Server and Application Monitor already have capabilities like Riverbed, and if they do, then I wanted to figure out why our company should not go with SolarWinds and why we are using products from multiple vendors. My company needs to continue with either Riverbed or SolarWinds. I wanted to see which products are good for the organization and how much I want to continue with Riverbed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The more valuable feature of this solution is the Exchange feature."
"It's good at monitoring system-specific things like ports, services."
"Extremely user friendly: Any IT professional can learn how to admin NPM in a short time."
"It is simple to implement and can provide fairly decent Windows-based monitoring, beyond simple SNMP. It is great for monitoring newbies and smaller shops."
"SolarWinds is a very stable platform compared to others on the market."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"Management Console - Managing service to each server enrolled in the Solarwinds is much easier. Using a web base console, you can control your service much convenient way. There is no need to login remotely. It save a lot of time and effort."
"The most valuable feature of SolarWinds Server and Application Monitor is its powerful monitoring capabilities."
 

Cons

"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."
"I think they need to make reporting easier and more simple & dynamic."
"The product needs to reduce its price."
"The product does not explain why a problem occurred."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"One area that could benefit from improvement is its performance"
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Start small, then increase licensing later as per your demand."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"The product might cost you $30,000 USD to buy, but scaling this solution requires the purchase of additional polling engines at $20,000 USD each."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"I have always said SolarWinds is very “proud” of their products, meaning they are expensive. I cannot afford to purchase all the licenses I need for all the SolarWinds products."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
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Top Industries

By visitors reading reviews
Financial Services Firm
35%
Manufacturing Company
9%
Printing Company
8%
Performing Arts
6%
Computer Software Company
12%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

Infrared360
SolarWinds SAM
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Avada Software Infrared360 vs. SolarWinds Server and Application Monitor and other solutions. Updated: August 2025.
865,384 professionals have used our research since 2012.