

Avada Software Infrared360 and IBM Instana Observability compete in the field of IT monitoring and observability. IBM Instana Observability has the upper hand due to its extensive feature set, providing comprehensive insights that justify its investment.
Features: Avada Software Infrared360 provides robust messaging middleware management, strong monitoring capabilities, and efficient automation. IBM Instana Observability provides extensive real-time insights, end-to-end automation, and tools for operational visibility.
Ease of Deployment and Customer Service: Avada Software Infrared360 is known for its straightforward installation and excellent customer support. IBM Instana Observability's cloud-based approach is efficient but can be complex.
Pricing and ROI: Avada Software Infrared360 has a cost-effective setup appealing to budget-conscious businesses and favorable ROI. IBM Instana Observability requires a higher initial investment but offers significant ROI through its advanced capabilities.
| Product | Market Share (%) |
|---|---|
| IBM Instana Observability | 0.9% |
| Avada Software Infrared360 | 0.4% |
| Other | 98.7% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Large Enterprise | 5 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
IBM Instana Observability offers real-time application monitoring and management, designed for automation and intelligence on modern cloud-based environments.
IBM Instana Observability provides deep visibility into application performance, empowering businesses with automated root cause analysis and intelligent alerts to optimize cloud-native applications. It captures and visualizes comprehensive health metrics to enhance operational efficiency across distributed systems, making it an invaluable tool for IT and DevOps teams seeking to improve application reliability and performance.
What are the key features of IBM Instana Observability?IBM Instana Observability is widely adopted across industries like finance, healthcare, and retail, addressing specific challenges in each sector. In finance, it helps manage high-volume transactions with minimal latency. Healthcare benefits from its compliance support and reliable data monitoring. Retail industries utilize it for maintaining seamless customer interactions and operational uptime, ensuring business continuity and customer satisfaction.
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