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Avada Software Infrared360 vs Coralogix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Application Performance Monitoring (APM) and Observability
73rd
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Business Activity Monitoring (6th), Message Oriented Middleware (MOM) (12th), Server Monitoring (34th)
Coralogix
Ranking in Application Performance Monitoring (APM) and Observability
12th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
22
Ranking in other categories
Log Management (10th), Security Information and Event Management (SIEM) (10th), API Management (10th), Streaming Analytics (10th), Anomaly Detection Tools (2nd), AI Observability (8th)
 

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avada Software Infrared360 is 0.5%, up from 0.3% compared to the previous year. The mindshare of Coralogix is 1.0%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
Coralogix1.0%
Avada Software Infrared3600.5%
Other98.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

WK
ICT Architect at a tech services company with 51-200 employees
Role-based access to queues, giving us more insights into problems
* We now have the possibility of getting a central perspective on all tenants. * We have defined access roles for developers. Therefore, they can 'read in' their queues on the development and testing stages. With special roles, they may also write. This improves our development and testing cycle. * For operative systems, we have restricted the access. Still, selected people can react if something is happening in the various BOQs.
Arka Sarkar - PeerSpot reviewer
Technical Solution Support Development Engineer at Ericsson Global
Centralized monitoring has transformed telecom troubleshooting and now reduces downtime proactively
Coralogix works well for our needs, but there are a few areas where improvements can be made. One area is querying performance for large-scale data sets. When we are dealing with very high log volumes, some complex queries take time to return results. Improving query speed and optimization would enhance the troubleshooting experience. Another point is the learning curve for advanced features. While basic usage is straightforward, advanced querying and dashboard configurations can take time for new users we are onboarding. We have faced this situation in our organization's domain frequently. More simplified UI options or guided templates would help new team members onboard faster. Additionally, dashboard customization flexibility needs improvement. Although dashboards are useful, having more flexibility in customization would make them even more powerful. An important point is cost optimization. Since log volume is high in our environment, better visibility and control over cost optimization would be beneficial. These are minor improvements overall. Coralogix already provides strong capabilities for centralized logging and monitoring, but enhancing these areas would make it even more efficient for large-scale environments in our telecom servers. Improvements could include query performance, alert noise reduction, and ease of use for advanced features, especially for large-scale environments like ours.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has role-based access to queues, giving us more insights into problems."
"One way it's helped the business is how you're able to empower MQ users, without your administrators, to be able to do different types of processes in the environment."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"The product has a small footprint on our system, they're very knowledgeable of MQ, which we use, and the features that they provide for monitoring our MQ system are just really, really good."
"The ability for development teams to have access to their MQ queues has freed us up as administrators to do things other than chase down an application’s message for research purposes."
"Administration, Monitoring, and Delegation are the most valuable features of the solution."
"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"The best feature of this solution allows us to correlate logs, metrics and traces."
"Numerous data monitoring tools are available, but Coralogix somehow fine-tunes our policies and effectively supports our teams."
"After implementing Coralogix, I noticed specific outcomes and improvements; whenever we try to fetch the data or check the monitoring logs, the spikes, the bars, and the graphs open very quickly, the latency is really very low, and it opens everything very fast, which makes a good impact on our organization."
"Coralogix has positively impacted my organization by providing a centralized console to monitor the dashboard, giving me rich flexibility to see different sorts of data that is spread across the logs, metrics, or traces, which are the typical pillars of the observability tool."
"I have worked on multiple logging systems, and I would say Coralogix was the best among those."
"Functionality-wise, this product is more mature compared to them, plus there are additional capabilities, for example, I can keep my cost in check, and certain functionality in these terms of cost control is better."
"The initial setup is straightforward."
"The log monitoring is good, and the dashboards that we create are beneficial."
 

Cons

"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We definitely need a better overview in terms of a dashboard giving us insights."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"The features we were missing in the past were related to the way we see our metrics and aggregate our data."
"The user interface could be more intuitive and explanatory."
"It would be helpful if Coralogix could integrate the main modules that any organization requires into a single subscription."
"In terms of documentation, I think there can be more user-friendly documentation that stresses more on day-to-day issues."
"As a relatively new product, there are some rough edges yet and your mileage may vary."
"The documentation of the tool could be improved"
"The user interface is not intuitive, especially when first onboarding, and improvements could be made here."
"I think Coralogix can be improved by setting up some AI type of tool inside it which can help new users."
 

Pricing and Cost Advice

"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Currently, we are at a very minimal cost, which is around $400 per month since we have reduced our usage. Initially, we were at $900 per month."
"The platform has a reasonable cost. I rate the pricing a three out of ten."
"We are paying roughly $5,000 a month."
"The cost of the solution is per volume of data ingested."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Construction Company
15%
Comms Service Provider
7%
Outsourcing Company
6%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Coralogix?
My experience with Coralogix pricing and licensing has been generally positive, especially considering the value it provides in terms of monitoring and troubleshooting. It follows a usage-based pri...
What needs improvement with Coralogix?
Coralogix works well for our needs, but there are a few areas where improvements can be made. One area is querying performance for large-scale data sets. When we are dealing with very high log volu...
What is your primary use case for Coralogix?
In my organization, particularly in Ericsson's telecom BSS domain, the primary use case of Coralogix is centralized log management and real-time monitoring of telecom applications, such as the BSS ...
 

Also Known As

Infrared360
No data available
 

Overview

 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Payoneer, AGS, Monday.com, Capgemini
Find out what your peers are saying about Avada Software Infrared360 vs. Coralogix and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.