Try our new research platform with insights from 80,000+ expert users

Auvik Network Management (ANM) vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Auvik Network Management quickly delivers time and cost savings by automating monitoring and consolidating processes, enhancing efficiency.
Sentiment score
7.0
ThousandEyes delivers quick ROI by enhancing performance and efficiency, preventing downtime, and optimizing network issues, earning high user satisfaction.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
 

Customer Service

Sentiment score
7.7
Auvik Network Management offers responsive, professional support with varied availability, praised communication, and suggestions for documentation improvements.
Sentiment score
7.1
ThousandEyes support is generally efficient and responsive, with high user satisfaction despite some suggestions for improvement.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management excels in scalability and adaptability, efficiently managing diverse environments and varying network sizes with minimal maintenance.
Sentiment score
7.4
ThousandEyes offers scalable performance, integrates well, and adapts to various environments, despite minor licensing cost concerns.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Scalability with ThousandEyes is straightforward as you don't really need to scale; it's designed to monitor multiple applications, accommodating 50 or 100 applications simultaneously.
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is highly stable, with minimal disruptions and excellent communication, earning high user satisfaction ratings.
Sentiment score
7.9
ThousandEyes is dependable with minor bugs, high user satisfaction, rarely crashes, and effectively delivers promised features.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources.
ThousandEyes is not very stable; sometimes you have to reboot the servers to get actual results.
 

Room For Improvement

Auvik Network Management needs better reporting, alerting, user interface, customization, visualization, support, pricing, onboarding, and backup features.
Users seek enhanced server monitoring, Cisco integration, better dashboards, improved customization, and comprehensive documentation in ThousandEyes.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
An area where ThousandEyes can be improved is in providing more in-depth packet analysis; we've found instances where ThousandEyes indicates everything is okay, but it's actually not.
 

Setup Cost

Auvik offers cost-effective per-device pricing with free monitoring for some devices and savings on annual subscriptions for mid-sized enterprises.
ThousandEyes pricing is mid-range with yearly billing; ideal for large enterprises but challenging for smaller businesses.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
 

Valuable Features

Auvik Network Management offers automated network mapping, real-time monitoring, and seamless integration, enhancing visibility, efficiency, and troubleshooting.
ThousandEyes provides comprehensive network monitoring with seamless Cisco integration, ensuring efficient troubleshooting, scalability, and visibility into network connections.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
The best features ThousandEyes offers include monitoring page load times, assessing how long it takes for an application to load, checking for packet loss and jitter, and monitoring the routing path from the user to the server hosted in the cloud or on-premises.
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Network Monitoring Software
2nd
Ranking in Cloud Monitoring Software
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
200
Ranking in other categories
IT Infrastructure Monitoring (2nd), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
ThousandEyes
Ranking in Network Monitoring Software
7th
Ranking in Cloud Monitoring Software
12th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.1%, up from 1.0% compared to the previous year. The mindshare of ThousandEyes is 3.4%, down from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Auvik Network Management (ANM)1.1%
ThousandEyes3.4%
Other95.5%
Network Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
872,008 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business140
Midsize Enterprise31
Large Enterprise22
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise11
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
What needs improvement with Auvik?
The network map and dashboard of Auvik Network Management (ANM) are a little bit tricky at the beginning, so people aren't trying to just steal a copy. There are some tokens that have to go back an...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Overview

 

Sample Customers

Information Not Available
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about Auvik Network Management (ANM) vs. ThousandEyes and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.