OpenText Operations Bridge and Auvik Network Management are competing in the IT infrastructure monitoring category. OpenText has the upper hand in integration and event correlation capabilities, while Auvik excels in ease of deployment and network discovery.
Features: OpenText Operations Bridge offers extensive integration and event correlation capabilities, scalability, and automation features, transforming infrastructure monitoring into a centralized system. Auvik Network Management excels in network discovery and topology visualization, providing quick, actionable alerts and seamless network mapping. ANM also ensures comprehensive device visibility.
Room for Improvement: OpenText Operations Bridge users express the need for simplified deployment, scalability improvements, and enhanced user experience and performance, with concerns about complex licensing and support challenges. ANM users seek improvements in reporting capabilities, customization, and integration with various vendors and platforms, and find the network mapping less intuitive.
Ease of Deployment and Customer Service: OpenText Operations Bridge faces challenges in deployment complexity, especially on-premises, with mixed customer service reviews. ANM thrives with cloud-based deployment, simplifying setup and gaining positive feedback for customer support, despite varied technical support experiences.
Pricing and ROI: OpenText Operations Bridge is viewed as expensive with complex licensing, catering to larger enterprises with potential high ROI if fully utilized. Auvik Network Management is praised for its clear per-device pricing model, benefiting smaller to mid-sized organizations, offering fair value and insights for monitoring, delivering clear ROI through operational efficiencies.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
Auvik Network Management saves me 40% to 50% of our time.
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
They were knowledgeable and responded quickly with accurate and useful information.
They introduced the product to us and explained how to deal with it.
I would give Auvik Network Management support a ten out of ten.
OpenText goes out to bring the right people to answer any inquiries I have.
The platform scales well and supports our organizational needs.
It was capable of handling all those clients perfectly.
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Auvik's automated reporting system also details interferences or any lagging other than outside interference from electrical sources.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Splunk is more business-friendly due to its prettier interface.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
The pricing was a little bit higher.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
We can go to different places and monitor, check, configure, and analyze traffic.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
Auvik is a network management software that provides real-time visibility and control over network infrastructure.
It automates network mapping, monitoring, and troubleshooting, allowing IT teams to easily identify and resolve issues.
With its intuitive interface and powerful features, Auvik helps businesses optimize their network performance and ensure smooth operations.
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
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