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Auvik Network Management (ANM) vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Auvik Network Management significantly reduces troubleshooting time, enhances efficiency, and provides substantial cost savings for improved network management.
Sentiment score
5.6
Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
Auvik Network Management saves me 40% to 50% of our time.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is praised for efficiency and knowledge, though some suggest faster escalation and improved communication.
Sentiment score
5.1
OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
OpenText goes out to bring the right people to answer any inquiries I have.
Data Platforms Manager at a media company with 5,001-10,000 employees
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
Product Line Manager at a tech consulting company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is flexible and scalable for diverse company sizes, managing multiple devices and locations efficiently.
Sentiment score
7.4
OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The stability and scalability depend on architectural considerations and the company's specific situation.
Product Line Manager at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is stable and reliable, with high uptime, minimal downtime, and effective communication during maintenance.
Sentiment score
6.9
OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Network Engineer Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Product Line Manager at a tech consulting company with 11-50 employees
 

Room For Improvement

Users seek enhanced setup, accuracy, speed, automation, integration, export, alerting, interface, transparency, compatibility, flexibility, and support.
OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Senior Engineer at Kearns Technology Inc.
Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.
Product Line Manager at a tech consulting company with 11-50 employees
Splunk is more business-friendly due to its prettier interface.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Setup Cost

Auvik's flexible device-based pricing offers cost-effective management for mid-sized setups, balancing price, functionality, and time savings.
OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Valuable Features

Auvik Network Management offers efficient network visualization, automated backups, proactive alerts, integrations, and remote access for streamlined monitoring.
OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
Data Platforms Manager at a media company with 5,001-10,000 employees
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
Product Line Manager at a tech consulting company with 11-50 employees
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Cloud Monitoring Software
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
208
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
19th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (5th), IT Operations Analytics (5th)
 

Mindshare comparison

As of May 2026, in the Cloud Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.9%, up from 0.9% compared to the previous year. The mindshare of OpenText AI Operations Management is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.9%
OpenText AI Operations Management1.0%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

WM
System Engineer Tier 4
Real-time alerting enhances network monitoring, but interface and network mapping need improvement
The interface is good yet could be improved. There are many elements that could be changed in the interface itself. There should be some sort of chart or alerting within the dashboard. In the overview section, these features are currently absent. When you get an alert, you must go to notifications, then within the device to identify the issue. It would be beneficial if everything was visible immediately upon logging in to the overview, such as machine performance and other metrics. Regarding the network map and visibility, there are some issues. Many people have mentioned that the network map needs improvement, especially when handling numerous items. Currently, I have everything in place: printers, monitors, laptops, switches, and access points. However, I have three switches showing outside of the loop without explanation. This issue is persistent, not occasional. These switches appear disconnected in the corner, even though they are connected and online according to other platforms. The presentation aspect needs significant improvement. We have government-related clients, and taking a screenshot of the current network mapping to send to them appears unprofessional. Although Auvik Network Management (ANM) provides network mapping, I still need to create my own network diagram to make it presentable for clients.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
8%
Financial Services Firm
20%
Manufacturing Company
9%
Construction Company
7%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business146
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) is not costly, but pricing is based on how many licenses are taken, and that can be improved.
What needs improvement with Auvik?
One improvement that would be really beneficial for Auvik Network Management (ANM) is the ability to get alerts sent to me via text. Right now, the only alerts I can get are via email. Receiving al...
What is your primary use case for Auvik?
My main use case for Auvik Network Management (ANM) is managing our overall network and being able to have insight into all of the devices, switches, servers, firewalls, and access points on the ne...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Information Not Available
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Auvik Network Management (ANM) vs. OpenText AI Operations Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.