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Auvik Network Management (ANM) vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Auvik Network Management enhances ROI with time savings, efficiency, reduced labor costs, and consolidated monitoring for improved network management.
Sentiment score
5.6
Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.
Auvik Network Management (ANM) has saved us time by being able to go to that single pane of glass and identify things collectively versus bouncing back and forth between different web portals.
IT Director at Victory Church
Auvik Network Management (ANM) helped us find the source of the problem relatively quickly, and everything was resolved within the hour.
Manager, Technical Services at a computer software company with 11-50 employees
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
 

Customer Service

Sentiment score
7.7
Auvik Network Management's customer service is generally reliable and efficient with knowledgeable staff, despite occasional delays and documentation issues.
Sentiment score
5.1
OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
OpenText goes out to bring the right people to answer any inquiries I have.
Data Platforms Manager at a media company with 5,001-10,000 employees
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
Product Line Manager at a tech consulting company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable and adaptable for any environment, with flexible integration and costs based on network elements.
Sentiment score
7.4
OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The stability and scalability depend on architectural considerations and the company's specific situation.
Product Line Manager at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
8.0
Auvik Network Management is highly reliable with 99% uptime, minimal downtime, and effective communication during scheduled maintenance.
Sentiment score
6.9
OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Senior Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Product Line Manager at a tech consulting company with 11-50 employees
 

Room For Improvement

Auvik Network Management requires enhancements in reporting, customization, speed, alerts, pricing, compatibility, automation, server visibility, and real-time insights.
OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.
Auvik Network Management (ANM) does not have server monitoring and server hardware monitoring, which LogicMonitor has, and these features make me continue to use LogicMonitor.
Network Administrator at i-level automatisering
When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio.
Senior Network Infrastructure Engineer at TIGER LOGIC
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.
Product Line Manager at a tech consulting company with 11-50 employees
Splunk is more business-friendly due to its prettier interface.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Setup Cost

Auvik offers device-based pricing, ensuring cost efficiency for enterprises, with transparent billing and no hidden fees.
OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Valuable Features

Auvik Network Management simplifies network management with features like mapping, auditing, and automated backups, enhancing efficiency and security.
OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
Data Platforms Manager at a media company with 5,001-10,000 employees
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
Product Line Manager at a tech consulting company with 11-50 employees
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Cloud Monitoring Software
5th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
210
Ranking in other categories
Network Monitoring Software (4th), IT Infrastructure Monitoring (7th), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
19th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (5th), IT Operations Analytics (6th)
 

Mindshare comparison

As of July 2026, in the Cloud Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.9%, up from 1.0% compared to the previous year. The mindshare of OpenText AI Operations Management is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Mindshare Distribution
ProductMindshare (%)
Auvik Network Management (ANM)1.9%
OpenText AI Operations Management1.0%
Other97.1%
Cloud Monitoring Software
 

Featured Reviews

John Adeyemi - PeerSpot reviewer
Senior Network Infrastructure Engineer at TIGER LOGIC
Unified monitoring has provided real-time visibility and simplified network troubleshooting
One area of Auvik Network Management (ANM) that could be improved is that once it discovers network devices, the naming at times is confusing. Auvik Network Management (ANM) does not always bring out the hostname and instead brings out a generic name, which I then need to change. If Auvik Network Management (ANM) could improve this aspect so that when it discovers devices, it correctly retrieves the hostname every time, it would eliminate the need to edit each hostname, especially on PCs and printers. The GUI is fine. Auvik Network Management (ANM) has a level of access control where I can manage access and control user access to Auvik Network Management (ANM) portal. The GUI is acceptable for me. Gaining instant visibility into my network health with Auvik Network Management (ANM) is easy because from the setup, it is straightforward. For instance, I manage different sites, so all I need is to install Auvik Network Management (ANM) collector on any server in the environment. Once I install the collector, I automatically start discovering devices. The beauty of Auvik Network Management (ANM) is that it separates devices into tabs for routers, switches, wireless, computers and hosts, and others. At times it might not categorize some devices properly, but I can move them to the right sub-interfaces. In terms of visibility, it is very easy and fast compared to other management solutions I have used. Most other solutions are agentless, so they do not discover much and you might need to add them manually. With Auvik Network Management (ANM), I do not need to add anything manually as it discovers and updates automatically. Using Auvik Network Management (ANM) is mostly easy. I do not have any challenges. In terms of usability, it is fine. The visibility it provides is top-notch. Deployment is also easy. The only suggestion I would make is to make some of the fonts on the images on the topology bolder. Outside that, Auvik Network Management (ANM) is fine because from Auvik Network Management (ANM) management plane, I can push configurations to my devices, do backups, and many other things. Auvik Network Management (ANM) provides a network map along with its dashboard that gives me a real-time picture of my network. I have tested the intelligence myself by adding a new device on the network and after some minutes, seeing Auvik Network Management (ANM) update its topology. Even down to VPN and SSL site-to-site VPN access to other branches, Auvik Network Management (ANM) pulls out all these connections. When I have a new engineer on my team, I tell them to look at the topology, which is the network topology there. There is no need to draw with draw.io or Visio. It is Auvik Network Management (ANM). Using the network map and dashboard in Auvik Network Management (ANM) to gain real-time visibility into my network is somewhat easy. If Auvik Network Management (ANM) could work on making the pictures bolder, it would help considerably. Sometimes I need to open the topology in another tab and put it on another screen to make it bolder. If Auvik Network Management (ANM) could enhance the pictures to make them more bold, it would go a long way.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
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Top Industries

By visitors reading reviews
Construction Company
10%
Comms Service Provider
10%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
19%
Construction Company
10%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) has competitive pricing and licensing, competitive to LogicMonitor, but it is a different kind of product. So it is not really compared to something else, but I think...
What needs improvement with Auvik?
Regarding the dashboard, it is not as customizable as I would like it to be, or at least as we would like it to be. I have experience with some other products, such as LogicMonitor. It has a very e...
What is your primary use case for Auvik?
I could do that for Auvik Network Management (ANM). I tested that product a few weeks ago because we were evaluating to move to something else. I tried to use Auvik Network Management (ANM) for net...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Information Not Available
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Auvik Network Management (ANM) vs. OpenText AI Operations Management and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.