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Auvik Network Management (ANM) vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auvik Network Management enhanced visibility and efficiency, cutting resolution time by 50%, saving costs, and improving productivity.
Sentiment score
5.6
Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.
Auvik Network Management has definitely helped reduce business disruptions related to network issues.
IT Manager at a educational organization with 501-1,000 employees
Auvik Network Management saves me 40% to 50% of our time.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
If the network goes down, Auvik Network Management (ANM) opens a ticket, and then we begin working on it.
Dispatcher
 

Customer Service

Sentiment score
7.7
Auvik Network Management support is highly rated for responsiveness and knowledge, but some users desire faster escalation and extended hours.
Sentiment score
5.1
OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.
They were knowledgeable and responded quickly with accurate and useful information.
Network Specialist at a university with 10,001+ employees
They introduced the product to us and explained how to deal with it.
Windows & Network System Administrator
I would give Auvik Network Management support a ten out of ten.
Senior Engineer at Kearns Technology Inc.
OpenText goes out to bring the right people to answer any inquiries I have.
Data Platforms Manager at a media company with 5,001-10,000 employees
My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.
Product Line Manager at a tech consulting company with 11-50 employees
 

Scalability Issues

Sentiment score
7.8
Auvik Network Management is scalable, adaptable, and reliable, with easy integration but faces challenges in very large networks.
Sentiment score
7.4
OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.
The platform scales well and supports our organizational needs.
Core Services Engineer at a computer software company with 51-200 employees
It was capable of handling all those clients perfectly.
Windows & Network System Administrator
We keep adding sites into Auvik Network Management, and it doesn't seem to affect performance or anything on our end.
Information Systems Manager at a healthcare company with 11-50 employees
The stability and scalability depend on architectural considerations and the company's specific situation.
Product Line Manager at a tech consulting company with 11-50 employees
 

Stability Issues

Sentiment score
7.9
Auvik Network Management is praised for its reliability, minimal downtime, and effective communication, ensuring a stable and dependable experience.
Sentiment score
6.9
OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.
I would rate the stability of Auvik Network Management (ANM) a perfect 10 because I have never found any problems.
Network Engineer Network Engineer at CAI-STA
A lot of platforms, especially when it comes to CRMs, CMSs, and ERPs, are still built on PHP and MySQL, which I feel is archaic now and slow to query.
Senior Engineer at Kearns Technology Inc.
In terms of stability, I would rate Auvik Network Management as a ten out of ten, as it does not experience jitter or other major issues.
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
We are following approximately 10,000 metrics and logs, and the platform performs pretty well.
Product Line Manager at a tech consulting company with 11-50 employees
 

Room For Improvement

Auvik needs better reporting, integration, interface customization, onboarding, performance, training, compatibility, and accurate mapping, with lower pricing.
OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.
We were unable to integrate Auvik with a geographical map, which limited our ability to track issues to specific buildings on campus.
Network Specialist at a university with 10,001+ employees
Enhancements in API functionality and wider tool support for integration with PSA or RMM tools.
Core Services Engineer at a computer software company with 51-200 employees
Auvik does a good job of nesting those devices. For example, a bunch of different servers will all be nested in one icon on the map, and when opened up, all those multiple servers can be seen.
Senior Engineer at Kearns Technology Inc.
Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.
Product Line Manager at a tech consulting company with 11-50 employees
Splunk is more business-friendly due to its prettier interface.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Setup Cost

Auvik offers scalable pricing for network device management, praised for value but some find enterprise costs high.
OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
Network Specialist at a university with 10,001+ employees
The pricing for Auvik Network Management (ANM) is great; it is comparable to other solutions, and for what it does, it actually provides more value for the money than some of the other major competitors.
Technician at Plainfield High School
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
Owner at Elifiatek
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
Data Platforms Manager at a media company with 5,001-10,000 employees
 

Valuable Features

Auvik offers automated mapping, intuitive alerts, and real-time monitoring, enhancing troubleshooting and productivity with seamless platform integrations.
OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.
Auvik Core's ease of use also enhanced troubleshooting speed and efficiency.
Network Specialist at a university with 10,001+ employees
Its proactive monitoring and simplified troubleshooting have significantly impacted our efficiency in handling network management tasks.
Core Services Engineer at a computer software company with 51-200 employees
We can go to different places and monitor, check, configure, and analyze traffic.
Windows & Network System Administrator
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
Data Platforms Manager at a media company with 5,001-10,000 employees
We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.
Product Line Manager at a tech consulting company with 11-50 employees
 

Categories and Ranking

Auvik Network Management (ANM)
Ranking in Cloud Monitoring Software
4th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
203
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (1st), Network Traffic Analysis (NTA) (2nd)
OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
20th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (7th), IT Operations Analytics (7th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Auvik Network Management (ANM) is 1.5%, up from 0.9% compared to the previous year. The mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
Auvik Network Management (ANM)1.5%
OpenText AI Operations Management0.9%
Other97.6%
Cloud Monitoring Software
 

Featured Reviews

HardeepSingh2 - PeerSpot reviewer
Senior operation command center Engineer at a real estate/law firm with 10,001+ employees
Centralized dashboard and real-time picture of the network improve efficiency
We have integrated Auvik Network Management with PRTG and our ServiceNow ticketing tool through API. It automatically creates notifications and sends them to Teams and our ticketing tool. It saves a lot of time. It saved 40% to 50% of our time. Auvik Network Management's network map, together with the dashboard, gives me a real-time picture of my network. It allows me to see the inventory under all sites and devices. My company has 55 sites. Whenever I want to go to a site, I can navigate the network path, and it provides me with the topology directly from source to destination. It shows all events, such as downtime or critical warnings, in an easy-to-use manner. It provides information about device interfaces, device bandwidth, latency, etc. I just need to click to view more detailed information. I have never found a scenario where Auvik Network Management did not allow me to find my site or any device. I can use global search to find my device or site and get the information easily. However, proper configuration within Auvik is critical for accurate reporting, covering all interfaces and their utilization. Using the automated documentation capabilities of Auvik Network Management is very easy. Over the last year, I have been continuously exploring this, finding that the API integration with our other platforms is straightforward, as it just requires configuration on both ends for proper communication. I didn't find any issue so far. It has been awesome. The network map dashboard of Auvik Network Management gives me full visibility into my network, making it easy to troubleshoot issues with inbuilt tools such as traceroute, ping, and SNMP. It helps diagnose problems quickly without having to type commands manually. Real-time performance insights from Auvik Network Management are very critical for my organization as we currently manage 55 sites with over 2,000 devices, and we need to keep track of numerous services such as Active Directory, DNS, and many protocols, so Auvik is essential as it consolidates everything on one dashboard. Auvik Network Management has decreased our mean time to resolution by 40% to 50%. It allows us to see traffic flow in real time without needing to guess. I can just log into the Auvik dashboard and quickly get results. Auvik Network Management helps my organization troubleshoot network issues proactively by providing alerts and monitoring. Instead of waiting for user feedback, we receive alerts on issues such as high latency or device failures directly on the dashboard. The impact of Auvik Network Management on reducing business disruptions related to network issues is significant. It reduces our downtime, improves security, and simplifies complex tasks into straightforward ones, making it the best tool for managing our complex network. We have configured multiple notification channels. We get alerts through email or integrated platforms such as Teams, which helps streamline communication. It makes it easy to collect information from various devices. We just need to configure the collector, IP addresses, and connections, and get approval from both ends. It creates a unique ID, and it can communicate with those devices.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
8%
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business141
Midsize Enterprise32
Large Enterprise23
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik Network Management (ANM) pricing or licensing is about 2,500 per year for approximately 4,000 endpoints, which is quite reasonable.
What needs improvement with Auvik?
I think the interface is a little clunky at times, and I've definitely had some frustrations with it over the years. One thing that was kind of a big issue was that if you were trying to go to a ra...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

Information Not Available
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Auvik Network Management (ANM) vs. OpenText AI Operations Management and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.