Auvik Network Management (ANM) vs Netreo comparison

"I like Auvik's mapping. Your home dashboard has a map view where you can see potential issues on the endpoints. If an AP or switch has a problem, you can drill down into those to see how it's affecting the endpoints."

"There are many things I like about the product. It's cloud-based and automatically refreshes the network container. We like the automatic backups and the comparison between backups. It's straightforward to set up, and it integrates with many protocols."

"It is pretty responsive to whether things are up or down."

"The most valuable feature of Auvik is the comprehensive network management it provides."

"One of the great things about Auvik is the shared collector mode, which is useful in an environment that has more than one physical location. We have 15 different locations, and I can have all of those locations pointing to one collector. So, all these locations are sharing this one collector, and I can get a map, which is way out on top of the map that you would see in Google maps, to see all my locations. I can see alerts on that map for any of those 15 locations. I can zoom in right there to the location, and from there, click on it. It is really handy."

"Auvik's auto-detection feature is something I haven't seen in other monitoring systems. We can keep track of our internal device tables to map the devices on the network. The diagram saves us a lot of time. Usually, our new customers don't provide much information about their networks, so we need to spend a lot of time logging into every single device, going into the CDP and LLDP, making nodes, building diagrams, and adding more information. Auvik does it instantaneously."

"It's incredibly important, given our work as a managed service provider, to have a single pane of glass environment. That is very crucial to being able to identify and diagnose issues with a network and fix them promptly. We don't have to log in to 15 different devices to track down how things are connected."

"If we get an Internet outage or device goes down, it really helps gain better visibility as to what's happening with our different branch offices and to know if there's a potential issue that might mean I need to get in the car and drive down."

"The technical support team at Netreo is pretty good."

"The one thing that I need more help with is the networking of virtualization hosts. I need more information on those hosts and which virtual networks are attached to what, the virtual switches that are in there, and how they function. None of that exists currently."

"When it comes to the management side, the navigation is a little bit difficult, going back and forth. It is a little bit cumbersome... If I go to one device and I look at an interface, I can't just go back to the device and that makes it a pain to navigate."

"It is amazing in keeping device inventories up-to-date. It mostly keeps them up to date as things change. There were a couple of hiccups where a device would get replaced and the mapping would break, and we'd have to go in and fix the mapping. It was with devices that Auvik couldn't fully discover or devices that would change frequently, such as cell phones or other devices on the network that are dynamic and change all the time. The integration would just show up with an IP address and a MAC address. There was no other information in them, which wasn't very helpful. They were the devices that Auvik wasn't able to discover fully. If they had full SNMP or SSH credentials and Auvik knew what the device was and it was matched correctly in Auvik, then Auvik could push it through."

"Two weeks ago, we were able to access the support chat via a small button on the bottom right side of the screen. Now, that button has gone away... it has become pretty difficult to access support..."

"The quality of technical support varies greatly."

"The general feature set could use some work. For network mapping and network alerting, it's great for what it does. But it could provide more monitoring, such as jitter monitoring, which it doesn't have, and round-trip time for packets. I would like to see more network detail on the actual traffic that's flowing through the network."

"There are spots in the interface that could use a little more work as it is congested with a lot of information in one spot."

"I would like firmware/software updates for hardware, for at least switches and routers. I already have the feature request in, and it is on their list of things to try and do. Cisco stuff has been notoriously and historically kind of a pain to do, and that is what we use primarily. So, that would be a wonderful thing to get, as it is a device-by-device process. It would be nice to be able to get through that at least in a less fiddly way. It is a pretty manual process now."

"The scalability of Netreo is lacking."

"I love the pricing. It makes a lot of sense. It allows you to use your own metal, which is great because it enables us to go higher-end for some clients and lower-end for others... Even having the flexibility to switch clients between the Performance (expert) and the Essentials (simple) version of Auvik, on the fly, is really unheard of."

"I find Auvik's pricing to be a good value for the features offered."

"I would love to be able to get into the tier with the sys logging and the NetFlow/sFlow. That tier is a little bit expensive for us. If that could come down a little bit in price, we would be using that everywhere."

"They charge for switches and some networking hardware, but everything else is free."

"While the price is high, we are getting a lot of features for our money."

"The pricing is very good."

"Pricing for Auvik Network Management is genuine. I would categorize its pricing as good."

"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."