Auvik Network Management (ANM) vs Netreo comparison

"The ability to map out the network topology is one of the top features I like about Auvik. It's one of the best on the market. They have a feature called Loopback Detection, which has helped us, in many scenarios easily detect that without having to physically go to the location to see if there is a loopback somewhere."

"The solution allows us to spend less time on setup and maintenance and less time on issue resolution."

"It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location."

"Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions."

"Auvik automatically updates network topology. Since it automatically updates the topology, we proactively know what is happening in a country or our branch offices. It also alerts us if there is a topology change, e.g., if it discovers anything new in that country. So, it has reduced the number of failures in our operations. We went from being reactive to proactive. So, we are no longer reacting to what is happening and others are doing. This has saved us about two to three hours a day. We used to spend two to three hours every morning checking the firewall and router logs for malicious behavior."

"Overall, I rate Auvik Network Management (ANM) a nine out of ten."

"We like the alerts, the network mapping, and the backup of configurations."

"I love the alerting. With a single pane of glass, it's able to tell me that there's a firewall error, or that something is offline, there is a switch configuration error, or a configuration change has taken place on a certain device."

"The technical support team at Netreo is pretty good."

"We're having difficulties with Auvik's regular maintenance windows. They do the maintenance on the cloud side, which affects the on-prem collectors that gather the logs from the different network assets."

"The biggest area for improvement is the speed of the website because it's not something we host. Each of our clients hosts an agent that gathers the logs and pushes it up. The website can be slow to click around in or click through."

"The reporting needs a little bit of improvement. Sometimes, I get too many reports. Or, I don't get reports when I should be getting reports. I don't know if this is Auvik's fault or the devices that the reporting is coming from, but I have noticed there have been some discrepancies."

"Configuring alerts is pretty tedious. It would be nice if they had a wizard who walked you through instead of having everything turned on or off from the start."

"When we configured our network, there were some mismatches between the automatically-detected network topology and the actual topology. Some of the devices were not detected or were not supported by Auvik. We were able to manually modify things and everything has worked well since then."

"The window view could be improved. For instance, if I'm in inventory and I'm looking at my devices, I don't like the way the window splits at the bottom. I want to be able to choose the way it appears. Similarly, when it shows me all the devices on my network, I don't like the fact that I can't adjust the display to the way I want it."

"I wish there was a way to reduce the cost somehow."

"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."

"The scalability of Netreo is lacking."

"The pricing is fair; it's just the right price for what the solution provides."

"I would like it to be more cost-effective or affordable. It's not the most expensive one, but it's also not the cheapest solution out there. You pay month to month. It is what it is. It is not for everyone, but it depends on what you're looking for in your budget."

"While their pricing aligns with competitors, the benefit of having these additional devices monitored for free makes Auvik a compelling option."

"I don't think Auvik's pricing should be based on device, which it is right now. I don't know what their market share is or how they compete with Domotz, but if they want to stay competitive, Auvik should have simpler pricing."

"From a client perspective, pricing is always an issue. Nobody wants to pay more than necessary. You need to be aware of the number of billable managed products, because they will greatly increase the cost of Auvik..."

"The price that Auvik is offering us is a little bit steep."

"We have a lot of problems with licensing in many other solutions, but I've never run into a problem with Auvik licensing. That's a pretty good vote of confidence."

"Compared to other products, Auvik's pricing is more feasible since you get all its features. You pay for licenses on a per network device basis. It monitors hypervisors, but does not bill for that. There are no additional costs, which is something that I like."