Auvik Network Management (ANM) vs Netreo comparison

"Auvik has improved our monitoring of contracts for service outside of normal business hours. If anything goes offline after hours, we can alert our engineers immediately, so they can get it working as fast as possible."

"The most valuable aspect of Auvik Network Management is its remote management capabilities."

"I find the mapping topology, traffic insights, and reporting to be the most valuable features that Auvik offers."

"It's very intuitive. It does a good job of showing you individual nodes on the network and their relative positions to one another, with pertinent details on each node, all in one location."

"I like Auvik's mapping. Your home dashboard has a map view where you can see potential issues on the endpoints. If an AP or switch has a problem, you can drill down into those to see how it's affecting the endpoints."

"Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions."

"The SNMP discovery features are impressive; few products are as robust in their abilities, and it discovered objects I didn't think it would."

"The most valuable feature is the ability to see usage alerts on all of our devices."

"The technical support team at Netreo is pretty good."

"Auvik has issues with collecting information from some devices. I don't know if this is an issue on Auvik's end or if the device isn't compatible. We have noticed with some clients have been unable to add their devices to Auvik due to compatibility, but devices are fickle. I think it's a device issue and not an Auvik issue."

"It is not backing up my configurations on much of my network equipment. For some reason, it struggles with Ubiquiti equipment, and it is a known issue. They have a ticket open for it. Some of it could be because of the way Ubiquiti handles authentication."

"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."

"One thing I would like to see is more functionality designed for managed services, such as multi-tenancy, to better manage things from an MSP perspective."

"There are spots in the interface that could use a little more work as it is congested with a lot of information in one spot."

"The alerts are still a bit noisy. I know they are working on that. They're testing some changes to the data to dial down the noise. Sometimes, we'll get multiple alerts for the same issue until it's fixed. Since it's tied to our ticketing system, it's also generating tickets each time, so we had to turn off the ticketing until we got a better grasp on that."

"It requires a lot of hands-on maintenance when it comes to cleanup. That's probably the biggest problem I've had, because I don't have a dedicated resource to manually clean up stale records. I have a customer where it shows 4,000 devices because of the duplication of devices that I have to clean up."

"For pulling up the devices, the dashboard is a little bit sluggish. I know there is a lot of data, and I am starting to get nitpicky here, but this is the only thing. The dashboard is a little sluggish, and you have to keep the filter on sometimes."

"The scalability of Netreo is lacking."

"The pricing seems fairly competitive with what may be out there. We haven't looked around too much, but the pricing is very reasonable."

"It was worth every penny that we paid for it. It's not necessarily the cheapest. I don't know what its current price is. I haven't been involved in the pricing part of it for a couple of years. I know that a couple of years ago, it was a bit pricey, but it saved us many times over the cost that we were paying for it."

"Auvik's pricing falls within an acceptable range for us."

"I'm not on the procurement side, but I understand that the license is based on devices, not sensors. If you have 10 switches and one firewall, you count per device. You'll have 100 devices if there are 10 sites with the same setup. I think it's a lot more expensive to monitor 100 sensors in PRTG."

"The pricing is by device. We have 75 devices, which is a little more than we really need. With school and volume discounts, it is still a little over $16,000 annually. Our WiFi access points are not being billed, but all our switches and routers are."

"I don't work in the finance department, so I'm not familiar with the pricing details; however, I know some clients declined Auvik due to the pricing, so they found it expensive. Other clients have adopted it, so they think it's worth the cost."

"I understand Auvik's value proposition, but the retail price might seem high at first glance."

"Auvik's pretty good in terms of pricing. It can get pricey if you have multiple managed devices, but if it's just a simple network with only one or two firewall walls and smart switches, it's reasonable."