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Automox vs XM Cyber comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automox delivers positive ROI by automating patch management, enhancing security, reducing manual tasks, and improving operational efficiency.
Sentiment score
6.0
XM Cyber improves efficiency, cutting vulnerability management labor, saving money, and enhancing risk management with superior risk tracking capabilities.
It is a cloud-based solution, so you do not need on-premises infrastructure, which saves hardware.
Project Manager at Shell
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Offered an additional remote solution, all while saving a lot of time and cost through troubleshooting.
Project Engineer at Unilever
There was a specific issue that our other security tooling did not pick up, but XM Cyber did.
Group CISO at a insurance company with 51-200 employees
It's reduced the timescale to remediate vulnerabilities that are identified as representing a high risk.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.6
Automox's customer service is praised for being effective, responsive, proactive, with quick solutions and superior support over competitors.
Sentiment score
6.2
XM Cyber's customer service is highly rated for responsiveness and effectiveness, with some minor improvement suggested by a user.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support has been excellent as the support team is always responsive and proactive.
Quality Assurance Manager at Unilever
The customer support is fantastic; it's probably some of the best we've received across all our security vendors.
Group CISO at a insurance company with 51-200 employees
Customer support for XM Cyber is good, responsive, and it follows up on issues.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.7
Automox efficiently scales across varied organizations, easily adds devices, but faces challenges in multi-tenant environments and occasional load issues.
Sentiment score
7.3
XM Cyber provides scalable, reliable solutions with easy licensing and deployment, receiving high ratings and responsive partner support.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox scalability is excellent because it caters to my organization needs and can handle our organizational needs, ensuring that all our devices are well patched.
Project Manager at Shell
Automox's scalability is excellent as it has continued to grow with my organization and caters to my organization's needs.
Project Engineer at Unilever
Its scalability is great; it's easy to deploy and fully scalable.
IT Security manager at a tech services company with 10,001+ employees
We have not experienced any issues with scalability or reached its limits.
Group CISO at a insurance company with 51-200 employees
 

Stability Issues

Sentiment score
8.4
Users praise Automox for its reliable performance, effective patching, stable agent, quick issue response, and consistent availability.
Sentiment score
8.0
XM Cyber is highly stable, quickly addressing minor issues, ensuring reliable and consistent performance in complex environments.
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
I have not experienced any lagging or downtime
Quality Assurance Manager at Unilever
I can confirm that Automox is very stable.
Project Manager at Shell
We have quite a complex and large IT estate, and we've certainly experienced no limitations or problems arising from the ability of XM Cyber's product to scale across that estate.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Room For Improvement

Automox requires enhancements in profile synchronization, access control, offline patching, reporting, and Linux/iOS remote support to improve management.
XM Cyber should enhance mobile access, AI integration, support, visualization, tool compatibility, vulnerability detection, pricing, and advanced analytics.
Anything that can predict imminent failure of the device would be great.
Software Engineer at Unilever Inc.
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
The integration is seamless.
Quality Assurance Manager at Unilever
We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments.
Group CISO at a insurance company with 51-200 employees
They could improve support because when we need to create a super case and escalate to resolve with technical support, they resolve our ticket in approximately two weeks.
Chief Information Security Officer at Prezero
The part that can be improved is the mobile exposure and the IBM i specific equipment.
IT Security manager at a tech services company with 10,001+ employees
 

Setup Cost

Automox provides cost-effective pricing for enterprises with mixed OS environments, featuring flexible plans, discounts, and free trials.
Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel from one place to another to go on site and troubleshoot devices.
Senior Software Engineer at AT&T
Automox's price is very cost-effective and affordable.
Data at Infosys
the price has always been competitive and very cost-effective
Project Engineer at Unilever
We have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the complication, the number of PCs and servers that we have.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
 

Valuable Features

Automox's cloud-based platform offers automated patching, multi-OS compatibility, and seamless endpoint control, enhancing IT operations and security.
XM Cyber enhances security by simulating attacks, assessing risks, identifying vulnerabilities, and optimizing asset protection with metrics and cost savings.
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
Automox allows me to patch all devices regardless of the operating system.
Quality Assurance Manager at Unilever
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
Our loss exposure amount has reduced significantly, leading to two big wins: our loss exposure amount has gone down, and we have direct savings from focusing our team's time on what's important, allowing them to work on other business benefits and generate value for the company.
Group CISO at a insurance company with 51-200 employees
By far, the best feature of XM Cyber is being able to map out the way vulnerabilities can be exploited based on what they call the choke points in the network where the path that a bad actor would take comes closest to assets within our environment that are most vulnerable but also most valuable.
Chief Information Security Officer at a financial services firm with 5,001-10,000 employees
XM Cyber allows us to quantify the risk, and we are able to track remediation, so we can quantify the risk at an executive level and also to a technical IT team.
IT Security manager at a tech services company with 10,001+ employees
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
37th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th), Patch Management (14th)
XM Cyber
Ranking in Vulnerability Management
34th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Continuous Controls Monitoring (3rd), Cloud Security Posture Management (CSPM) (26th), Continuous Threat Exposure Management (CTEM) (4th)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of Automox is 0.5%, down from 0.6% compared to the previous year. The mindshare of XM Cyber is 1.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
XM Cyber1.0%
Automox0.5%
Other98.5%
Vulnerability Management
 

Featured Reviews

Raphael Tiji - PeerSpot reviewer
Senior Software Engineer at AT&T
Unified patching and remote access have strengthened security and reduced support overhead
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.
Stephen Owen - PeerSpot reviewer
Group CISO at a insurance company with 51-200 employees
Has significantly improved risk visibility and optimized remediation efforts across dynamic environments
We tightly integrate with APIs, consuming feeds and open source data. We have integrated with XM Cyber, and we are elevating ourselves with AI and MCP tools as we view this as a forerunner to reducing the workload for our agents and IT staff. We're pushing all our security partners to provide AI and MCP tools. Our vision is for them to offer a chat interface where a junior IT or an experienced infrastructure engineer can ask for what needs to be patched next without using an interface. Their current interface is very usable and professional, ranking in the top tier of applications. Their reporting is good, offering custom reports, and their API integration is a new capability that serves us well. We have high expectations for the next generation, such as a chat interface to ask questions. However, everything has been very good. We push the boundaries with digital twins; I understand XM Cyber uses a similar concept of graph databases to map environments. I would like access to that and querying languages, enabling more informed business decisions. XM Cyber sees much of our estate, which is beneficial for making informed decisions, and we can harness those insights and data for business analytics. For instance, it could help us gain insights into change management—if a particular server impacts another and that server is supported by yet another server, we could glean significant insights for change management meetings.
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Computer Software Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with Automox?
Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.
What is your primary use case for Automox?
Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...
What advice do you have for others considering Automox?
Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...
What is your experience regarding pricing and costs for XM Cyber?
My experience with pricing, setup cost, and licensing was that we have a large, complicated estate, and in the licensing discussions, we were keen not to have the cost balloon because of the compli...
What needs improvement with XM Cyber?
The roadmap is a disadvantage because this kind of technology should incorporate AI. At the moment, we don't have any modules with AI. They could improve support because when we need to create a su...
What is your primary use case for XM Cyber?
My major use case for XM Cyber is managing the services in our company, Prosegur Iberia, for Spain and Portugal. We develop and work together with XM Cyber technicians to develop use cases and anal...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Hamburg Port Authority, Plymouth Rock Corporation
Find out what your peers are saying about Automox vs. XM Cyber and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.