We performed a comparison between Automox and Symantec Endpoint Security Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"NGAV and EDR features are outstanding."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"It's super easy to use and we haven't found anything easier."
"Its flexibility is most valuable."
"It's easy to deploy agents to endpoints."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"The SONAR feature is valuable as it offers real-time protection and threat rejection."
"I like that Symantec can update directories."
"The solution's most important feature is its reliability. It is not heavy on the workstation."
"The most valuable feature of this solution is the advanced rate firewall protection, the URL filtering."
"I am impressed with the tool's detection response."
"The most valuable features of Symantec Endpoint Security Complete for me are sandboxing and its threat-hunting capabilities."
"The feature I like the most is the Adaptive Protection... And it does not negatively affect users' activities because we can adapt it and allow binaries that are executed regularly, while forbidding those that are not executed within the company."
"One of the most valuable features includes elements such as host libraries."
"FortiEDR can be improved by providing more detailed reporting."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not stable."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"ZTNA can improve latency."
"The support needs improvement."
"It takes about two business days for initial support, which is too slow in urgent situations."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"Symantec Endpoint Security Complete does not cover everything on the cloud. It does not cover the workstation emails. There are risks associated with it."
"The Threat Defense for Active Directory feature has a problem in that it is not possible to deploy it within a hybrid management architecture... we would have to migrate all the infrastructure to be managed by the cloud to deploy this feature, so we have not deployed it."
"The deployment of Symantec components could be improved."
"Any traffic coming through should be recognized whether it is a legitimate URL or not."
"Enhancements in malware analysis and behavior detection would be beneficial."
"The solution's support is not available over the weekends. We also need to have the DLP, endpoint security, and encryption integrated into one agent."
"The overall support level for the solution could be increased."
"Symantec could have better support for iOS and Android mobile devices."
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Automox is ranked 55th in Endpoint Protection Platform (EPP) with 10 reviews while Symantec Endpoint Security Complete is ranked 38th in Endpoint Protection Platform (EPP) with 13 reviews. Automox is rated 8.8, while Symantec Endpoint Security Complete is rated 8.0. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Symantec Endpoint Security Complete writes "A reliable solution for endpoint protection ". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, NinjaOne and Tanium, whereas Symantec Endpoint Security Complete is most compared with Symantec Endpoint Security Enterprise, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Automox vs. Symantec Endpoint Security Complete report.
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