We performed a comparison between Automox and Norton Small Business based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The price is low and quite competitive with others."
"The product detects and blocks threats and is more proactive than firewalls."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Its flexibility is most valuable."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"It's easy to deploy agents to endpoints."
"It's super easy to use and we haven't found anything easier."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The solution detects viruses very, very fast."
"The solution has good performance."
"The product’s valuable feature is the availability of support services 24/7."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"The most valuable feature of Norton 360 has been its robust notification system."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The SIEM could be improved."
"Detections could be improved."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Cannot be used on mobile devices with a secure connection."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"There should be better inventory capabilities. Right now, they only allow you to have insight into software out-of-the-box. It would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"They need to improve the automation features."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"One area where Norton 360 could improve is the constant push for upselling."
"There's a need for enhanced security measures."
"The tool should be easily available in the market and should be cheaper."
"I would like to see Norton 360 improve the speed of its cloud backup."
"Norton 360’s features for device optimization could be better."
"The integration with Android devices needs enhancement."
"The solution’s stability could be improved."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
Automox is ranked 55th in Endpoint Protection Platform (EPP) with 10 reviews while Norton Small Business is ranked 35th in Endpoint Protection Platform (EPP) with 9 reviews. Automox is rated 8.8, while Norton Small Business is rated 8.6. The top reviewer of Automox writes "Monitors our devices irrespective of the location and the environment, allows us to exempt certain machines from certain patches, and has perfect patch management abilities". On the other hand, the top reviewer of Norton Small Business writes "Provides a secure and hassle-free environment". Automox is most compared with Microsoft Intune, BigFix, Microsoft Configuration Manager, NinjaOne and Tanium, whereas Norton Small Business is most compared with HP Wolf Security, CrowdStrike Falcon, Kaspersky Total Security, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks. See our Norton Small Business vs. Automox report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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