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Automox vs JupiterOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
37th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Enterprise Mobility Management (EMM) (13th), Patch Management (14th)
JupiterOne
Ranking in Vulnerability Management
49th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd), Cloud Security Posture Management (CSPM) (30th), Cyber Asset Attack Surface Management (CAASM) (5th)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of Automox is 0.5%, down from 0.6% compared to the previous year. The mindshare of JupiterOne is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Automox0.5%
JupiterOne0.3%
Other99.2%
Vulnerability Management
 

Featured Reviews

Raphael Tiji - PeerSpot reviewer
Senior Software Engineer at AT&T
Unified patching and remote access have strengthened security and reduced support overhead
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believe that with some improvement, it could replace other tools that we currently use. Exclusion for updates should be improved in Automox. Integration with Tenable vulnerability management should be improved, as it should be included. I do not have any other improvements needed for Automox that I have not mentioned yet, perhaps only small or wish-list features.
CO
Security Analyst at a outsourcing company with 501-1,000 employees
Unified asset visibility has improved investigations and now simplifies tracking security assets
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"Automox has positively impacted my organization by reducing operational costs, saving two to three hours of time, and reducing data security risks."
"It's easy to deploy agents to endpoints."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"It's super easy to use and we haven't found anything easier."
"It is a flexible solution that does a majority of the tasks."
"Automox is without a doubt the easiest patching tool I have ever used."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"The product’s UI is pretty decent and fast."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
 

Cons

"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"However, we have encountered several performance issues, particularly with the remote access tool."
"Automox can be improved because the notification app sometimes gets stuck preparing to restart, which means users have to restart manually, and that is time-consuming."
"However, we have encountered several performance issues, particularly with the remote access tool."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
 

Pricing and Cost Advice

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"Its licensing for a year was nine grand. There was no additional fee."
"The cost is very reasonable compared to the competition."
"The product is a great value."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"We are on the premium licensing, which is the one that has the API capability that we use."
Information not available
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Top Industries

By visitors reading reviews
Government
9%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
7%
Construction Company
14%
Financial Services Firm
13%
Outsourcing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
No data available
 

Questions from the Community

What needs improvement with Automox?
Automox needs some improvement, particularly in that remote support for Linux is lacking. Additionally, remote support for iOS could be better. The integration is seamless.
What is your primary use case for Automox?
Our main use case for Automox is that we as a company need to be Cyber Security Plus compliant, and therefore we need to ensure that our devices are patched regularly. Having over 1,000 devices, ma...
What advice do you have for others considering Automox?
Automox is a modern, simple-to-use, and powerful tool that works well for all sizes of organizations that have a mix of remote, hybrid, and endpoints. Automated patching is a key strength of Automo...
What needs improvement with JupiterOne?
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, Jup...
What is your primary use case for JupiterOne?
Our main use case for JupiterOne is as an asset catalog tool where we document all our assets that are integrated from different platforms such as Device42, Qualys, Microsoft M365, and Defender. We...
What advice do you have for others considering JupiterOne?
JupiterOne has many features. Although none comes to mind almost immediately, I know it often depends on how we are able to write or craft the queries. JupiterOne has been very instrumental to me i...
 

Comparisons

 

Overview

Find out what your peers are saying about Automox vs. JupiterOne and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.