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Automox vs Claroty Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Automox delivers positive ROI by automating patch management, enhancing security, reducing manual tasks, and improving operational efficiency.
Sentiment score
7.5
Claroty Platform helps protect against vulnerabilities, delivering positive outcomes and cost-benefit analysis for critical infrastructure applications.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Data at Infosys
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
Senior Data Reporting Analyst at University of Bradford
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
Senior Consultant at Payatu
 

Customer Service

Sentiment score
7.6
Automox's customer service is praised for being effective, responsive, proactive, with quick solutions and superior support over competitors.
Sentiment score
7.8
Claroty Platform's customer service is responsive, knowledgeable, and proactive, receiving high ratings despite occasional response delays for requests.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
Network & Security Administrator at a legal firm with 51-200 employees
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
Senior Data Reporting Analyst at University of Bradford
The customer support for Automox is very responsive and proactive.
Data at Infosys
Their response and support are effective and proactive.
Associate Solution Architect at a tech vendor with 10,001+ employees
They can rate support for the Claroty Platform from one to ten as eight to nine.
Senior Consultant at Payatu
I have always found Claroty's technical support to have good engineers.
VP of Products at a tech services company with 51-200 employees
 

Scalability Issues

Sentiment score
7.7
Automox efficiently scales across varied organizations, easily adds devices, but faces challenges in multi-tenant environments and occasional load issues.
Sentiment score
7.8
Claroty Platform is praised for scalability, adaptability in cloud and on-premise, and effective multi-location deployment despite minor scaling challenges.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Senior Data Reporting Analyst at University of Bradford
Automox is very scalable because it has continued to handle my organization's growth.
Data at Infosys
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
Associate Solution Architect at a tech vendor with 10,001+ employees
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
Cyber Security Security at PwC
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
Senior Consultant at Payatu
 

Stability Issues

Sentiment score
8.4
Users praise Automox for its reliable performance, effective patching, stable agent, quick issue response, and consistent availability.
Sentiment score
7.1
The Claroty Platform is stable with minimal downtime, some upgrade issues, and receives varied but generally high stability ratings.
It's not crashing or experiencing any downtime.
Senior Data Reporting Analyst at University of Bradford
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Associate Solution Architect at a tech vendor with 10,001+ employees
Overall, I would rate the stability as eight out of ten.
Cyber Security Security at PwC
 

Room For Improvement

Automox requires enhancements in profile synchronization, access control, offline patching, reporting, and Linux/iOS remote support to improve management.
The Claroty Platform requires improvements in detection, integration, UI, pricing, documentation, training, and vulnerability management for better performance.
An alert of a security threat could be another type of notification that tells me something is important.
Senior Data Reporting Analyst at University of Bradford
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
Data at Infosys
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
Technical Product Manager at Hireright
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
As AI is booming now, there are concerns about AI security.
Security Consultant at Forcespot
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Senior Consultant at Payatu
 

Setup Cost

Automox provides cost-effective pricing for enterprises with mixed OS environments, featuring flexible plans, discounts, and free trials.
Claroty Platform is expensive yet valued for free deployment, with costs justified by its robust security features.
Automox's price is very cost-effective and affordable.
Data at Infosys
One unique aspect of Claroty is that users get all the deployments for free.
VP of Products at a tech services company with 51-200 employees
The cost of the Claroty Platform is comparatively high.
Associate Solution Architect at a tech vendor with 10,001+ employees
The cost is as per the standard market.
Security Consultant at Forcespot
 

Valuable Features

Automox's cloud-based platform offers automated patching, multi-OS compatibility, and seamless endpoint control, enhancing IT operations and security.
Claroty Platform enhances network management with real-time monitoring and threat detection, offering secure access and comprehensive vulnerability insights.
One of the best features I appreciate about Automox is automated patching.
Senior Data Reporting Analyst at University of Bradford
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
Data at Infosys
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
Technical Product Manager at Hireright
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
Associate Solution Architect at a tech vendor with 10,001+ employees
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
VP of Products at a tech services company with 51-200 employees
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
Security Consultant at Forcespot
 

Categories and Ranking

Automox
Ranking in Vulnerability Management
39th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Endpoint Protection Platform (EPP) (35th), Enterprise Mobility Management (EMM) (14th), Patch Management (13th)
Claroty Platform
Ranking in Vulnerability Management
23rd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Remote Access (9th), Operational Technology (OT) Security (2nd), Cyber-Physical Systems Protection (2nd)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of Automox is 0.6%, down from 0.6% compared to the previous year. The mindshare of Claroty Platform is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Claroty Platform0.8%
Automox0.6%
Other98.6%
Vulnerability Management
 

Featured Reviews

Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
AP
Senior Consultant at Payatu
Passive scanning excels and support proves invaluable
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site. The Claroty Platform identifies effectively but sometimes identifies many CVEs which might not be the actual issue in certain scenarios.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
Manufacturing Company
15%
Energy/Utilities Company
9%
Computer Software Company
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise11
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Automox?
The cost is very affordable. We have been able to save a lot of time, approximately 30%. Cost reduction has been noticeable, ranging from 50% to 40%, especially because we do not have to travel fro...
What needs improvement with Automox?
Automox has significant potential and we truly appreciate its features and capabilities. However, we have encountered several performance issues, particularly with the remote access tool. We believ...
What is your primary use case for Automox?
Automox serves as a backbone tool for my company. We rely on Automox for application and operating system patching, which ensures that our machines remain compliant and secure. We also take advanta...
What needs improvement with Claroty Platform?
Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match...
What is your primary use case for Claroty Platform?
My clients are using the Claroty Platform for asset identification, finding CVEs and threat intel. I am aware of the continuous threat detection feature of the Claroty Platform, and even if it is g...
What advice do you have for others considering Claroty Platform?
I am using the Claroty Platform but not using Armis. They might be able to integrate AI into the Claroty Platform when they are creating attack vectors. I have had a very good experience with the C...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Rockwell Automation
Find out what your peers are saying about Automox vs. Claroty Platform and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.