

Claroty Platform and Automox compete in the cybersecurity space, each catering to different business needs. Automox takes the lead with its advanced features and perceived value, surpassing Claroty's competitive pricing and support.
Features: Claroty Platform provides deep visibility and targeted threat detection for industrial control systems, tailored for industrial cybersecurity. Automox offers strong endpoint management, versatility across IT infrastructures, and comprehensive security updates, positioning it as a leader in IT asset management.
Room for Improvement: Claroty Platform could enhance its versatility for IT infrastructures and extend its feature set to non-industrial environments. An improved cloud deployment option and broader integration capabilities could benefit users. Automox could improve its support for industrial cybersecurity needs, focus on deeper threat detection, and create tailored solutions for industry-specific challenges.
Ease of Deployment and Customer Service: Claroty Platform features a straightforward deployment process in industrial settings with responsive support understanding industry-specific needs. Automox simplifies cloud-based deployment for IT environments and offers accessible customer service adept in IT infrastructure management.
Pricing and ROI: Claroty Platform offers competitive pricing aligned with industrial cybersecurity, promising significant ROI for industrial-focused businesses. Automox provides a flexible pricing structure with strong ROI through a versatile feature set and reduced management costs. Claroty emphasizes value for industrial assets, while Automox provides a cost-effective solution for IT systems.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support for Automox is very responsive and proactive.
Their response and support are effective and proactive.
They can rate support for the Claroty Platform from one to ten as eight to nine.
I have always found Claroty's technical support to have good engineers.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox is very scalable because it has continued to handle my organization's growth.
The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.
I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.
The way the Claroty Platform has considered and included the active scanning part has made it quite scalable.
It's not crashing or experiencing any downtime.
The platform runs with minimal delays and effectively manages workloads without intruding on the network.
Overall, I would rate the stability as eight out of ten.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
Additionally, reducing the overall cost of hardware and software solutions would be beneficial.
As AI is booming now, there are concerns about AI security.
Sometimes, these CVEs are not actually related to the device in the firmware at the site.
Automox's price is very cost-effective and affordable.
One unique aspect of Claroty is that users get all the deployments for free.
The cost of the Claroty Platform is comparatively high.
The cost is as per the standard market.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.
They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.
Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.
| Product | Mindshare (%) |
|---|---|
| Claroty Platform | 0.8% |
| Automox | 0.6% |
| Other | 98.6% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.
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