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Automox vs BMC Helix Automation Console comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (9th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
Automox
Ranking in Vulnerability Management
33rd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
16
Ranking in other categories
Endpoint Protection Platform (EPP) (21st), Enterprise Mobility Management (EMM) (8th), Patch Management (10th), Autonomous Endpoint Management (5th)
BMC Helix Automation Console
Ranking in Vulnerability Management
53rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of Automox is 0.6%, down from 0.7% compared to the previous year. The mindshare of BMC Helix Automation Console is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
Automox0.6%
BMC Helix Automation Console1.1%
Other97.1%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
Naqash Ahmed - PeerSpot reviewer
Senior Data Reporting Analyst at University of Bradford
Automation has saved time and improves secure, centralized patching across all our devices
While Automox has very good features, I think there's still room for improvement. I want the custom reports to be even more detailed, specifically where I can add more details. It would be nice to have more filters in reports based on location and department more easily. Secondly, the notifications could be more customizable. Many times notifications come, but we don't have control over which notification is urgent and which is not. For example, if there's an alert of a critical update or pending approval, it can help me focus better. An alert of a security threat could be another type of notification that tells me something is important. Customized notifications would be much better. I would say the user interface could be improved as well. Some parts of the dashboard are a bit hard to understand. If they could be improved to be more intuitive, for example, if it could be easy to navigate between devices and reports, that would be great. I would say if Automox could also provide automation templates, that would help. I know there are templates, but I want more templates. Having ready-made worklets for common tasks can save a lot of time. Lastly, it should also support the interface for mobile screens.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend it because it is easy to handle any cloud resources."
"Qualys TotalCloud provides a single, prioritized view of risk, reducing the workload associated with consolidating multiple sources for risk prioritization."
"The platform's unified view of the organization proves particularly valuable for leadership team meetings."
"One of the features I appreciate is the ability to generate daily reports without relying on anyone else."
"The best features in Qualys TotalCloud include the total asset management of the cloud environment. It is very easy to export the report and see the vulnerabilities related to the cloud specifically."
"Its dashboards are brilliant. It provides in-depth insights."
"Qualys TotalCloud helps you not just to identify misconfigurations, but you can actually also fix issues."
"Qualys TotalCloud has saved our time by giving us better asset visibility and risk-based prioritization, as it has reduced the time spent manually reviewing CVEs and deciding what to address first."
"Having Automox allows us to bother people less, fix things faster, and generally be a better managed services provider providing better service."
"I am a strong proponent of Automox; it's a huge time-saver, it's accurate, it's easier to use, and it's way more stable than any endpoint security add-on."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Automox provides complete visibility for any laptop, desktop or server in our environment, regardless of whether the person is on the train, in the cloud or on the move."
"Automox has had a positive impact on my organization by reducing the amount of manual effort needed to keep our test environments patched and consistent."
"Its flexibility is most valuable."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"Takes reports from other vulnerabilities."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
 

Cons

"The support process is inefficient due to the excessive number of replies required when submitting tickets."
"Their customer support needs improvement."
"The cloud licensing unit system is unclear, especially since "units" aren't well-defined."
"There is room for improvement in vulnerability scanning, particularly for PaaS environments. Currently, Qualys does not have full access to these instances, which limits its effectiveness."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"The response part of the Cloud Detection and Response (CDR) module can be improved."
"Regarding technical support from Qualys, they respond, but the response time can be too long. Sometimes we need to wait weeks for solutions to simple questions."
"A feature improvement could be the inclusion of Windows OS support for container security, as it is currently only supported for Linux."
"The stability has come a long way from what it was like when it started and now it's really good."
"It should have integrated workstation access. So, there should be a remote desktop feature."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"They need to improve the automation features."
"Sometimes if you want something done you're at the mercy of people having their machines turned on."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying."
"There should be better inventory capabilities; right now, they only allow you to have insight into software out-of-the-box, and it would be nice to also extend that into custom inventory that can be modified and managed by the practitioner."
"I think Automox can be improved by providing more advanced reporting and analytics, with greater customization of dashboards and compliance reports."
"No third-party applications or integrations with additional software solutions."
"With BMC I'd like to see the ability to integrate with other software."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
 

Pricing and Cost Advice

"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"The cost is high, but it meets our organizational needs."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"TotalCloud's price is about right where I would expect it to be."
"We are on the premium licensing, which is the one that has the API capability that we use."
"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The product is a great value."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"Its licensing for a year was nine grand. There was no additional fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
21%
Comms Service Provider
18%
Financial Services Firm
16%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise35
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise12
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
What is your experience regarding pricing and costs for Automox?
Our experience with pricing, setup cost, and licensing was very pleasant.
What needs improvement with Automox?
I cannot think of anything specific for how Automox can be improved. An AI worklet builder would be a possibility, bu...
What is your primary use case for Automox?
My main use case for Automox involves patching Windows and Linux servers, Windows endpoints, and maintaining configur...
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Also Known As

Qualys TotalCloud with FlexScan
No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
 

Overview

 

Sample Customers

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Find out what your peers are saying about Automox vs. BMC Helix Automation Console and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.