Automox vs BMC Helix Automation Console comparison

Automox and BMC Helix are both solutions in the Vulnerability Management category. Automox is ranked #30 with an average rating of 10.0, while BMC Helix is ranked #45 with an average rating of 8.0. Automox holds a 0.7% mindshare in VM, compared to BMC Helix’s 0.2% mindshare. Additionally, 100% of Automox users are willing to recommend the solution, compared to 100% of BMC Helix users who would recommend it.

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Executive SummaryUpdated on Sep 1, 2025

BMC Helix Automation Console and Automox are competing automation solutions in the automation software category. Automox appears to have the upper hand due to its intuitive platform, effective cost management, and agile features, which make it appealing for budget-conscious technology buyers.

Features: BMC Helix Automation Console offers advanced automation capabilities with AI-driven operations, extensive integration options, and supports large-scale enterprise needs. Automox prioritizes simplified patch management, endpoint security control, and focuses on core functionalities that reduce complexity for smaller environments.

Ease of Deployment and Customer Service: Automox uses a cloud-native deployment model, ensuring quick setup and straightforward management across various platforms, backed by responsive customer service. BMC Helix requires more extensive time and resources for deployment due to its comprehensive nature but provides in-depth onboarding support.

Pricing and ROI: BMC Helix Automation Console has higher initial setup costs yet provides potential for greater long-term ROI with a broad feature set for large enterprises. Automox offers a more cost-effective entry point with subscription-based pricing, delivering an attractive ROI for budget-oriented organizations, ensuring value without sacrificing essential automation features.

To learn more, read our detailed Automox vs. BMC Helix Automation Console Report (Updated: September 2025).

Buyer's Guide

Automox vs. BMC Helix Automation Console

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Zafran Security

Mindshare comparison

As of October 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 1.0%, up from 0.1% compared to the previous year. The mindshare of Automox is 0.7%, up from 0.7% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Vulnerability Management Market Share Distribution
Product	Market Share (%)
Zafran Security	1.0%
Automox	0.7%
BMC Helix Automation Console	0.2%
Other	98.1%

Vulnerability Management

Featured Reviews

Israel Cavazos Landini

Associate Director IT Security Operations at a pharma/biotech company with 10,001+ employees

Weekly insights and risk analysis facilitate informed security decisions

I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.

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Jack Leung

EMEA Senior Systems Engineer at Quaker Chemical Corporation

Easy to use and deploy agents but needs more stability

We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.

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ShashiGupta

Soo at a manufacturing company with 10,001+ employees

Reasonably Priced

In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."

"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."

"Zafran is an excellent tool."

"Zafran has become an indispensable tool in our cybersecurity arsenal."

"We saw benefits from Zafran Security almost immediately after deploying it."

"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."

"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."

"The fact that it's just one product that can patch multiple operating systems is really great."

"Its flexibility is most valuable."

"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."

"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."

"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."

"It's super easy to use and we haven't found anything easier."

More Automox pros

"It's reasonably priced."

"Takes reports from other vulnerabilities."

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."

"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."

"They need to improve the automation features."

"The stability has come a long way from what it was like when it started and now it's really good."

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"

"It should have integrated workstation access. So, there should be a remote desktop feature."

"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."

"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."

"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."

"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."

More Automox cons

"No third-party applications or integrations with additional software solutions."

"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."

Pricing and Cost Advice

Information not available

"Its licensing for a year was nine grand. There was no additional fee."

"The cost is very reasonable compared to the competition."

"The product is a great value."

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."

"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."

"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."

"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""

"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."

More Automox pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

Manufacturing Company

Government

Computer Software Company

11%

Government

Financial Services Firm

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	1

No data available

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?

Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...

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What needs improvement with Zafran Security?

In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...

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What is your primary use case for Zafran Security?

My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...

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What needs improvement with Automox?

I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.

See all answers

What is your primary use case for Automox?

We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, b...

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What advice do you have for others considering Automox?

Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to upda...

See all answers

What do you like most about BMC Helix Remediate?

It's reasonably priced.

See all answers

What is your experience regarding pricing and costs for BMC Helix Remediate?

If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...

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What needs improvement with BMC Helix Remediate?

In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...

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Comparisons

Wiz Code vs Zafran Security

Compared 34% of the time

Vulcan Cyber vs Zafran Security

Compared 14% of the time

Tenable Vulnerability Management vs Zafran Security

Compared 8% of the time

Qualys VMDR vs Zafran Security

Compared 7% of the time

Nucleus vs Zafran Security

Compared 7% of the time

More Zafran Security Competitors

NinjaOne vs Automox

Compared 17% of the time

Tanium vs Automox

Compared 17% of the time

Microsoft Intune vs Automox

Compared 13% of the time

Microsoft Configuration Manager vs Automox

Compared 9% of the time

Qualys Patch Management vs Automox

Compared 7% of the time

More Automox Competitors

Qualys VMDR vs BMC Helix Automation Console

Compared 52% of the time

Tenable Security Center vs BMC Helix Automation Console

Compared 48% of the time

More BMC Helix Automation Console Competitors

Product Reports

Buyer's Guide

Zafran Security

September 2025

Download Zafran Security product report

Buyer's Guide

Automox

October 2025

Download Automox product report

Buyer's Guide

Vulnerability Management

September 2025

Download BMC Helix Automation Console product report

Also Known As

No data available

TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate

Overview

Zafran Security integrates with existing security tools to identify and mitigate vulnerabilities effectively, proving that most critical vulnerabilities are not exploitable, optimizing threat management.

Zafran Security introduces an innovative operating model for managing security threats and vulnerabilities. By leveraging the threat exposure management platform, it pinpoints and prioritizes exploitable vulnerabilities, reducing risk through immediate remediation. This platform enhances your hybrid cloud security by normalizing vulnerability signals and integrating specific IT context data, such as CVE runtime presence and internet asset reachability, into its analysis. No longer reliant on patch windows, Zafran Security allows you to manage risks actively.

What are the key features of Zafran Security?

Threat Exposure Management: Utilizes existing tools to prioritize vulnerabilities and manage threats.
Integrative Analysis: Combines security data with IT context for precise vulnerability management.
Real-time Risk Reduction: Enables immediate risk management without waiting for patches.
Hybrid Cloud Compatibility: Functions across diverse cloud environments for comprehensive security.

What benefits can users expect from Zafran Security?

Improved Security: Enhances protection by efficiently identifying and mitigating risks.
Cost Efficiency: Reduces unnecessary patching expenses by confirming non-exploitable vulnerabilities.
Time Savings: Frees developers to focus on root causes by handling immediate threats.
Comprehensive Insight: Offers a holistic view of security threats and vulnerabilities.

In industries where security is paramount, such as finance and healthcare, Zafran Security provides invaluable protection by ensuring that only exploitable vulnerabilities are addressed. It allows entities to maintain robust security measures while allocating resources efficiently, fitting seamlessly into existing security strategies.

Zafran Security

Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.

Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.

Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.

Automox

BMC Helix Automation Console provides robust automation capabilities for efficiently managing IT operations. It enhances operational efficiency by streamlining repetitive tasks and offering real-time insights which are crucial for businesses seeking effective IT management solutions.

BMC Helix Automation Console is designed for IT professionals who need a comprehensive tool to automate IT processes. It supports simplified cloud management, enabling users to oversee heterogeneous environments seamlessly. The integration capabilities ensure it works smoothly with existing infrastructure and provides a powerful automation suite to increase productivity and reduce operational costs, offering IT teams the ability to rapidly adapt to changing demands through a scalable and flexible platform.

What are its key features?

Cloud Management: Simplifies cloud operation by providing tools to manage resources across platforms.
Integrated Automation: Seamlessly integrates with IT ecosystems offering a connected automation experience.
Scalability: Adapts to the growing needs of enterprises, ensuring stable performance.
Real-time Insights: Offers analytics for informed decision-making and proactive management.

Why choose BMC Helix Automation Console?

Cost Efficiency: Reduces overhead through streamlined processes, improving ROI.
Productivity Boost: Automates routine tasks, freeing up time for strategic initiatives.
Enhanced Adaptability: Provides the flexibility needed to respond to business changes effectively.
Improved Decision-Making: Data-driven insights help in shaping IT strategies effectively.

BMC Helix Automation Console is widely implemented across industries such as finance, healthcare, and logistics, where it addresses specific automation requirements, providing flexibility and scalability. Companies find it useful for managing cloud services and maintaining a unified operational approach, leading to improved efficiency and reduced costs.

BMC Helix

Sample Customers

Information Not Available

Online Business Systems

Buyer's Guide

Automox vs. BMC Helix Automation Console

September 2025

Free Report: Automox vs. BMC Helix Automation Console

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