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Automox vs BMC Helix Automation Console comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
18th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (3rd)
Automox
Ranking in Vulnerability Management
34th
Average Rating
9.0
Reviews Sentiment
2.4
Number of Reviews
11
Ranking in other categories
Endpoint Protection Platform (EPP) (39th), Enterprise Mobility Management (EMM) (12th), Patch Management (13th)
BMC Helix Automation Console
Ranking in Vulnerability Management
43rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Vulnerability Management category, the mindshare of Zafran Security is 1.1%, up from 0.2% compared to the previous year. The mindshare of Automox is 0.5%, down from 0.7% compared to the previous year. The mindshare of BMC Helix Automation Console is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Market Share Distribution
ProductMarket Share (%)
Zafran Security1.1%
Automox0.5%
BMC Helix Automation Console0.8%
Other97.6%
Vulnerability Management
 

Featured Reviews

Reviewer6233 - PeerSpot reviewer
Works at a healthcare company with 10,001+ employees
Has become an indispensable tool in our cybersecurity arsenal
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even greater value. One key area for enhancement is the searching capabilities within its vulnerabilities module. By incorporating the ability to create Boolean searches, users would gain the ability to apply more complex filters and customize their search criteria. This would greatly enhance the precision and efficiency with which security teams can identify and prioritize vulnerabilities. Having such tailored search capabilities would save time and resources by narrowing down vast lists of vulnerabilities to those that meet specific parameters relevant to our unique risk environment. Additionally, integrating more robust reporting and visualization tools would be advantageous. Enhanced dashboards that offer customizable visual representations of risk configurations and threat landscapes would facilitate better communication with stakeholders, making it easier to explain vulnerabilities and the rationale behind certain security measures. This would also aid in demonstrating the improvements and value derived from existing security investments to leadership and non-technical team members.
RA
Network & Security Administrator at a legal firm with 51-200 employees
Provides real-time application updates with exceptional support
Some of the better features with Automox include its nice GUI, which looks intuitive, and it doesn't have a huge learning curve. Automox's real-time visibility and control through its intuitive dashboard is important for our response to emerging threats because it tells us which applications need to be updated on a real-time basis.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran is an excellent tool."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"With Zafran Security, it integrates with your security controls, allowing you to take that risk score and reduce it based on the controls in place or increase the risk based on different factors, such as if the issue is internet reachable or if there's an exploit in the wild."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"It's super easy to use and we haven't found anything easier."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's easy to deploy agents to endpoints."
"Its flexibility is most valuable."
"The fact that it's just one product that can patch multiple operating systems is really great."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The flexibility in creating tools to make changes on remote machines is most valuable to me. The reporting feature is also fantastic because on any given day I can bring up a list of machines that don't have patches, for example. Or I can bring up a list of machines that are in my environment on a certain day. The solution helps me with not only my own role, and what I look for internally myself, but it also helps during audits. I can go in and look at the number of machines in there, and their owners and timelines. It certainly helps tell a story for anything that IT requires."
"Among the most valuable features are its ease of use and the Worklets. Both of them are time-savers. Worklets enable us to customize things for a given environment. It's something like when Apple lets other people create applications. Other peoples' Worklets can be used in our environment and in our customers' environments. That saves a lot of time, and it's really cool."
"It's reasonably priced."
"Takes reports from other vulnerabilities."
 

Cons

"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"The stability has come a long way from what it was like when it started and now it's really good."
"They need to improve the automation features."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
 

Pricing and Cost Advice

Information not available
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"The product is a great value."
"The cost is very reasonable compared to the competition."
"Its licensing for a year was nine grand. There was no additional fee."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"We are on the premium licensing, which is the one that has the API capability that we use."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Outsourcing Company
6%
Government
9%
Computer Software Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
Since we stood Zafran Security up in our private cloud, we handle the maintenance on our side. As we opted not to use...
What needs improvement with Zafran Security?
In terms of areas for improvement, Zafran Security is doing a really great job as a new and emerging company. Oftenti...
What is your primary use case for Zafran Security?
My use cases for Zafran Security revolve around two primary areas. One is around vulnerability management and priorit...
What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, b...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to upda...
What is your experience regarding pricing and costs for BMC Helix Remediate?
If you want to install or consume this BMC product, licensing cost is one factor, but the facility features you will ...
What needs improvement with BMC Helix Remediate?
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regardi...
 

Also Known As

No data available
No data available
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Online Business Systems
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881,114 professionals have used our research since 2012.