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Automic Automation vs ProcessMaker comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
666
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (2nd), AI Procurement & Supply Chain (1st)
Automic Automation
Ranking in Business Orchestration and Automation Technologies
15th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd)
ProcessMaker
Ranking in Business Orchestration and Automation Technologies
30th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (38th)
 

Mindshare comparison

As of October 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.0%, down from 8.5% compared to the previous year. The mindshare of Automic Automation is 0.8%, up from 0.0% compared to the previous year. The mindshare of ProcessMaker is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.0%
Automic Automation0.8%
ProcessMaker1.0%
Other92.2%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, I would rate Automation Anywhere a nine out of ten."
"In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."
"It's very easy for business users to learn Automation Anywhere."
"Business users utilize Bot Insight dashboards to get analysis."
"It improved the task performance at a team level and improved productivity."
"Using this solution has brought a lot of return on investment in terms of saving hours or FTEs, and we are utilizing them in more constructive areas."
"Simply tagging variables used in the bot, can provide automated real-time dashboards that are presentable to management showing them a complete view of how the bots are performing."
"Automation Anywhere has improved my company significantly; earlier we were dependent on the client installed on local machines, but now it is completely web-based, so we don't have to worry about having a dedicated VM."
"It has taken the human factor out of it, so it has improved accuracy, speed, and coordination of our batch processes."
"It is a very powerful tool which allows for portability of code through different environments."
"It will improve how we function. It is just meeting a functional need in a maybe more agile way; it is faster."
"The most valuable feature is it always runs things automatically that you normally have to do manually, like download files."
"It is not possible to do our jobs without automation software, and Automic is a great help to us."
"If my peers are looking for a real end-to-end solution, not only some siloed solution, they should go for Automic because it is an easy product to use."
"Automic Workload Automation is a good, clear automation tool that's reasonably priced."
"Automic Automation's integration with cloud platforms for enhancing operational efficiency is positive, as it has many supported endpoints for cloud applications out of the box."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
 

Cons

"I feel A2019 is still not completely ready and the discontinuing of version 11 is a negative impact for all of the users and clients."
"The availability of material in terms of more technical documentation could be improved, particularly in-depth information about how things can be done."
"Getting buy-in was a major challenge because of the various people not aware of the technologies moving and getting buy-in from top management is a challenge."
"Excel automation or the activities for Excel is an area of improvement."
"With respect to the user interface, everything works well, but the community expects more clear documentation with respect to use cases and end-to-end use cases, so one can understand how to handle these scenarios effectively."
"If you work with image recognition and custom objects, there are stability issues."
"Right now, we are using a VM with Automation Anywhere installed inside it, but it would be nice if the solution could be used on macOS."
"The Excel command has some limitations that they are working on."
"I would like to see more types of Calendars in the next release of this solution."
"I am heading up the AWI. I desperately miss the possibility to show my read-only users on the Explorer side only their folders, not all the folders."
"The scalability is limited by the SQL in the background, and that is a problem."
"I'm not sure what data they use to make time estimates. However, most of the time it is not accurate. It's either way too long or way too short."
"That's probably one of our biggest pain points right now. When we go to a new version, the agents have to all be upgraded."
"Reporting facility could be better."
"The workflows should be clearer and more expressive. I need this going forward."
"Some of the usual features, like calendar details, are now not there."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"The pricing strategy for us is one license for development. It is more complicated than that depending on the options you choose."
"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."
"I have heard that Automation Anywhere is expensive."
"Annual licensing costs would be about $100,000."
"I would rate the cost of Automation Anywhere as a six out of ten, with ten being the most expensive."
"It looks like it will be right around $115,000, not counting IQ Bot, which we won't renew until later."
"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."
"While calculating the setup cost you should account for the server, virtual machines, product licenses, maintenance costs, and running costs."
"There are no costs in addition to the standard licensing fees."
"I only know that AWA is cheaper than Control-M, but I'm not aware of the numbers."
"We cannot use all the functions because they are too expensive."
"We receive time efficiency from this product."
"It has helped us reduce costs."
"It costs too much. That's why we are now looking at other products."
"Automic Automation is costly."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
12%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
15%
Outsourcing Company
10%
Manufacturing Company
10%
Computer Software Company
6%
Outsourcing Company
13%
Financial Services Firm
12%
Computer Software Company
9%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business161
Midsize Enterprise85
Large Enterprise561
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Automic Dollar Universe
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
ING, Adidas, 84.51, ESB
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about Automic Automation vs. ProcessMaker and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.