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Automic Automation vs ProcessMaker comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Business Orchestration and Automation Technologies
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
660
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Automic Automation
Ranking in Business Orchestration and Automation Technologies
12th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd)
ProcessMaker
Ranking in Business Orchestration and Automation Technologies
35th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Process Management (BPM) (40th)
 

Mindshare comparison

As of August 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Automation Anywhere is 6.3%, down from 7.5% compared to the previous year. The mindshare of Automic Automation is 0.7%, up from 0.0% compared to the previous year. The mindshare of ProcessMaker is 1.0%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Automation Anywhere6.3%
Automic Automation0.7%
ProcessMaker1.0%
Other92.0%
Business Orchestration and Automation Technologies
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
UchechiSylvanus - PeerSpot reviewer
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be easily learned by anyone who spends a bit of time with it."
"Several manual, repetitive, time-consuming processes were automated, giving back time to the process owner, and for most of them the process now follows a single standard with additional controls created."
"This solution has decreased the time that our employees spend on manual processes."
"Our first automation removed manual work from employees, so they are now able to more quickly product quality work."
"It is a great product."
"The RPA automation itself is valuable."
"It helped agents process tickets with minimal errors and improved average handling time as they are able to close the tickets faster."
"We use AA Client, Bot runners, Control room, IQ Bot, Bot insights. With the AA Client, we are able to automate almost all kinds of automation requirements without any big challenges. We found the availability of the number of commands provided by AA is really helpful to do automation within a small time frame."
"I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation."
"It works to automate business processes over all the systems, giving us a central point where we can automate everything and see the whole workflow of a business process to know if it is hanging or still running."
"Automic Automation's most valuable features are perspective analytics and coding."
"A single pane of glass view and visual representation of workflows exponentially reduces time to recovery."
"This tool provides a great versatility of options for effective digital business automation, integrating with different platforms, ERP systems, business applications, microservices, and big data."
"The ability the system has to dynamically create groups, schedules, and workflows is crucial to us. In a fast-paced, agile environment, our teams are very lean. Monitoring and maintaining of all the approximately 2,000,000 executions of Automic jobs are managed by only three employees. The system has been designed to be as dynamic and versatile as the business processes and teams that own them."
"The initial setup is easy."
"The initial setup was quite simple because they have a manual which tells you in a simple way of how to install it step-by-step."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"Using Automation Anywhere is neither easy nor hard, but against IBM Robotic Process Automation, IBM Robotic Process Automation wins."
"My opinion is that we need to have a video or tutorial on how to implement these features, as well as seeing what results to expect."
"Right now, we are using a VM with Automation Anywhere installed inside it, but it would be nice if the solution could be used on macOS."
"Getting buy-in was a major challenge because of the various people not aware of the technologies moving and getting buy-in from top management is a challenge."
"Sometimes, in Automation Anywhere, the recording process takes longer when capturing tasks on websites or applications, and there can be internal errors."
"We have faced some downtime and crashes with the system, but with the cooperation of the Automation Anywhere team, we have been able to contain that."
"Their license model needs to be improved. The biggest issue for me is that the license is tied to a person, and it is not something that I can pass if I want to use it for the first five hours and pass it on to you for the next five hours and so on. When we automate, the license is tied to me, and if you or somebody else needs to use that license, as a COE administrator, I need to transfer the license from person A to person B. This is something that I have always told them that should not be this way because you want to utilize your licenses effectively."
"To achieve a perfect ten, I would want to see new features working as expected and further advancements in automation."
"The calculation of the calendars needs improvement, as I have problems from time to time."
"My biggest complaint is that there is no list price."
"I'm not sure what data they use to make time estimates. However, most of the time it is not accurate. It's either way too long or way too short."
"There could be a better user interface for end users. They should make it more intuitive, not based on Java."
"There are certain jobs that are triggered one after another. It would be helpful to have a more user-friendly way of seeing how these jobs are connecting from one server to another."
"Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves."
"I don't know if they have it now, but a mobile version would be good so instead of logging in on my laptop to see something, I could just go in through an app and see if a certain job is running or not. That would be pretty slick."
"How they handle cross datacenter failover, because they have a really good High Availability solution that works well within a single sysplex, but in our environment, since we have two main datacenter locations, we have two separate sysplex."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"Automation Anywhere is reasonably priced because it can sustain us for a long period."
"If it is saving FTE and Generating a good ROI then it is Worth Investing."
"Its cost is good."
"If we count the integrations that we have done with Appian, which is where a lot of our savings is from, we are well over a million dollars in savings. This is from only doing development for about a year and a half."
"The ROI is really good. We have saved time and money."
"Considering the cost, it is a bit high, but worth the price because the output accuracy is high."
"It's an ideal pricing model to customize the components based on everyone's needs."
"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"We have increased efficiency with this application."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"We receive time efficiency from this product."
"There are no costs in addition to the standard licensing fees."
"Automic Automation's pricing is excellent, especially in comparison to similar solutions."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Construction Company
11%
Outsourcing Company
10%
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
8%
Outsourcing Company
6%
Financial Services Firm
14%
Outsourcing Company
12%
Construction Company
11%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise82
Large Enterprise558
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical ...
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, w...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
Automic Dollar Universe
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
ING, Adidas, 84.51, ESB
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about Automic Automation vs. ProcessMaker and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.