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Automic Automation vs Blue Prism comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.0
Automic Automation boosts efficiency by automating workflows, reducing human interaction, cutting costs, and improving compliance and task alignment.
Sentiment score
7.0
Blue Prism facilitates significant operational cost savings and efficiency, with ROI varying from quick to long-term benefits.
Automic Automation has helped reduce workload failure rates by fifty percent.
System Administrator at a financial services firm with 1,001-5,000 employees
In Blue Prism, there are multiple security benefits compared to other tools.
Technology Architect at Infosys
We paid back within less than six months, and our cost for Blue Prism hasn't changed for the last 10 years.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
Regarding ROI from Blue Prism, it is evaluated from a business perspective, with break-even timelines generally around six to nine months for large implementations, depending on client size and scale.
Senior Consultant at a consultancy with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Automic Automation's support is knowledgeable but inconsistent; transition to Broadcom affected availability, despite positive user feedback on improvements.
Sentiment score
6.5
Blue Prism's customer service is inconsistent, with praise for dedicated support but criticism of slow response and standard assistance.
They react quickly when it is urgent.
System Administrator at a government with 10,001+ employees
They are highly knowledgeable in their product area and very easy to work with.
Sr Technical Services Engineer at a tech company with 10,001+ employees
If you put the tickets in for which you need help right away, they get back to you right away.
Technical Consultant at a energy/utilities company with 1,001-5,000 employees
If we need to learn something about fixing a problem, improving a solution structure, they have something called knowledge management hours, where we can tap into their expertise to improve our processes or find different ways to build our solutions.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
My experience with Blue Prism's technical support has been largely positive, with them being very responsive when needed, especially during the early stages of tool evolution.
Senior Consultant at a consultancy with 10,001+ employees
I would rate the technical support by Blue Prism as ten out of ten because we have dedicated support for Blue Prism.
Technical Lead at DXC Technology
 

Scalability Issues

Sentiment score
7.2
Automic Automation excels in scalability, efficiently managing diverse workloads and environments, with high user satisfaction in performance and flexibility.
Sentiment score
7.0
Blue Prism's scalability is debated, with cost and infrastructure challenges, yet many succeed with its modular and robust design.
We have small clients running a thousand tasks per day and big enterprises running one million or two million tasks per day.
Senior Consultant at Tricise
The solution effectively supports our existing user base and is equipped to scale further.
System Administrator at a financial services firm with 1,001-5,000 employees
It does not perform real-time scalability in our environment, but because of the way we have built it, it can scale well past any thresholds with no issues.
Sr Technical Services Engineer at a tech company with 10,001+ employees
The digital workforce of Blue Prism has pioneered capabilities for scaling digital workforce members based on varied requirements, such as during the tax season when more digital robots are needed in the tax department, showcasing its scaling ability effectively.
Senior Consultant at a consultancy with 10,001+ employees
I rate the scalability of Blue Prism as nine or ten.
Technology Architect at Infosys
 

Stability Issues

Sentiment score
7.9
Automic Automation provides reliable stability with minimal disruptions, high user ratings, and quick resolution of issues in well-tuned environments.
Sentiment score
7.4
Blue Prism is rated stable, praised for reliability with minor issues; recent improvements and its Microsoft base are noted.
The stability of the solution is excellent.
Senior Manufacturing Engineer at Performance Technologies
In a well-tuned environment, it runs very smoothly.
Sr Technical Services Engineer at a tech company with 10,001+ employees
So far, I have not encountered any issues related to instability such as lagging, crashing, or downtime.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
I would rate the stability of Blue Prism as definitely ten.
Technology Architect at Infosys
 

Room For Improvement

Users seek improved reporting, stability, UI, compatibility, and documentation in Automic Automation, citing complexity and integration challenges.
Blue Prism users desire stronger AI integration, flexible pricing, better UI, improved support, and comprehensive training resources.
It does not work as well for activities that require real-time input/output, but it works very well for batch, ETL, or similar cases.
Sr Technical Services Engineer at a tech company with 10,001+ employees
Pricing is a major issue for some clients due to changes in Broadcom's pricing model, causing some to seek alternative solutions.
Senior IT specialist at a tech services company with 51-200 employees
A feature that provides a dependency chart or tree diagram would be very helpful.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
Only each bot level logs are possible, which will not help when maintaining one hundred plus or two hundred plus bots.
Technical Architect at YASH Technologies
If we increase or improve the efficiency of archiving while running the production environment with a huge database size, that would be much more helpful for managing the state and the performance.
Technical Lead at DXC Technology
One thing I definitely did not like about Blue Prism was the challenge regarding unstructured data related to some applications or some PDFs.
Technology Architect at Infosys
 

Setup Cost

Automic Automation's pricing flexibility is praised, yet Broadcom's licensing model and rising costs prompt consideration of alternatives.
Blue Prism pricing is annual and higher than competitors, with fixed fees and potential discounts for enterprises.
Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day.
Senior IT specialist at a tech services company with 51-200 employees
Due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions.
Senior Consultant at Tricise
The pricing has been increasing significantly over the years, raising operational costs instead of reducing them.
Oracle Utilities Admin at a energy/utilities company with 201-500 employees
They don't charge per user or per environment, so you get everything you need included at one fixed cost.
Intelligent Automation Lead (RPA & AI) at a tech services company with 501-1,000 employees
While the licensing cost is something I haven't checked in a while, I find that although it initially seems costlier than competitors, Blue Prism's licensing model is simpler and proves to be cost-effective over time.
Senior Consultant at a consultancy with 10,001+ employees
The price of Blue Prism is costly, but I believe the quality should increase.
Technical Architect at YASH Technologies
 

Valuable Features

Automic Automation offers a user-friendly interface, cross-platform integration, robust scalability, and flexible workflow automation with real-time notifications.
Blue Prism offers user-friendly automation, strong security, scalability, and advanced customization with seamless legacy integration and effective process management.
A standout feature is the comprehensive versioning, allowing easy rollback to previous states.
Senior Manufacturing Engineer at Performance Technologies
Designing workflows is made easier by the graphical user interface, simplifying complex tasks.
Senior Workload Automation Consultant at a computer software company with 11-50 employees
It supports high availability by operating multiple servers concurrently, which means users do not experience outages or the need to log in again, even if some servers are updated.
System Administrator at a financial services firm with 1,001-5,000 employees
The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards.
Senior Consultant at a consultancy with 10,001+ employees
Blue Prism's compliance with high-security standards has helped my organization greatly.
Technical Lead at DXC Technology
All features, such as PDF automation, web applications, window applications, mainframe applications, Excel, and Outlook, are being used for automation.
Technology Architect at Infosys
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
104
Ranking in other categories
Workload Automation (2nd), Business Orchestration and Automation Technologies (10th)
Blue Prism
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
93
Ranking in other categories
Robotic Process Automation (RPA) (5th), Agentic Automation (4th)
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Senior Consultant at Tricise
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Pavan-Sharma - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Impressive flexibility and support enhance integration and performance
The best feature of Blue Prism that I value the most is the simplicity of their pricing and licensing model, which is easy to understand. The tool is very robust and, being a pioneer in the sector, it is also very stable, particularly in finance where many companies rely on Blue Prism for its reliability and security standards. From a developer perspective, I find developing on Blue Prism simple, clean, and intuitive, making maintenance considerably easier compared to other tools. These AI features have helped in developing scalable and flexible solutions for my customers, as I worked on use cases that involved natural language processing to turn free text into structured data, enabling automation of previously unautomatable tasks. Additionally, I processed voice feedback for sentiment analysis and information extraction, making interactions more intuitive and voice-driven for customers.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
15%
Computer Software Company
8%
Insurance Company
7%
Financial Services Firm
19%
Manufacturing Company
9%
Computer Software Company
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise14
Large Enterprise67
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise6
Large Enterprise77
 

Questions from the Community

What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing was client-wise, but they are changing it to execution-wise pricing. So, we are in negotiation.
What needs improvement with Automic Workload Automation?
Automic Automation has some disadvantages; it is more simplified, and sometimes it can be complicated. The technical support by Automic, provided by Broadcom, is good with the same blocking support.
What is your primary use case for Automic Workload Automation?
I have been dealing with Automic Automation for probably around ten years. I have been both a partner with Automic, with Broadcom and with Autosys.
Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project implementation with Blue Prism which is stable and mature software, in order to ser...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees and left in 2019 when there were 3K+. I'm a big believer in the product, leadershi...
What is your experience regarding pricing and costs for Blue Prism?
I find the pricing of Blue Prism reasonable and acceptable.
 

Also Known As

Automic Dollar Universe
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Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
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