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Automation Anywhere vs OpenText UFT Developer comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Automate saves time and resources, achieving ROI quickly by reducing manual tasks and IT staff needs through automation.
Sentiment score
7.2
Automation Anywhere delivers high ROI with quick cost recovery, boosting efficiency and productivity in data-heavy, repetitive tasks.
Sentiment score
7.2
OpenText UFT Developer halves test automation efforts, offers cost savings, enhances defect identification, and improves testing outcomes with increased usage.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
 

Customer Service

Sentiment score
7.4
Automate customer service is praised for responsive, effective support despite occasional communication issues, with knowledgeable and helpful staff.
Sentiment score
7.1
Automation Anywhere's support is knowledgeable and effective despite occasional delays, with valued account managers and praised community resources.
Sentiment score
5.7
OpenText UFT Developer support is inconsistent, with mixed feedback on responsiveness and expertise, but users value direct developer access.
They don't always understand the processes I'm trying to implement.
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
They are very responsive and have been able to resolve any issues I have encountered.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Initially, it was quite poor, but it seems they are making efforts to improve.
 

Scalability Issues

Sentiment score
7.0
Automate offers scalable, cost-effective deployment with support for load balancing and high availability, although scaling complexity exists.
Sentiment score
7.5
Automation Anywhere is scalable and flexible, suitable for large organizations, though budget considerations and infrastructure are necessary.
Sentiment score
6.8
OpenText UFT Developer is scalable and flexible, supporting diverse platforms, with high user satisfaction despite some challenges.
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.0
Automate is praised for stability and performance, despite occasional errors, connectivity issues, and recommendations for server improvements.
Sentiment score
7.1
Automation Anywhere offers generally stable performance, though users occasionally face issues, particularly during updates and transitions.
Sentiment score
6.8
OpenText UFT Developer's stability varies; some find it reliable, others report issues, improvements noted, stability is use-case dependent.
It has very robust features, and it is not prone to instability.
The stability of Fortra's Automate is excellent.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
We regularly update the product, and overall, it is stable.
 

Room For Improvement

Users seek improvements in web automation, UI, security, OCR, integration, documentation, stability, AI, cloud functionality, and community access.
Automation Anywhere requires improvements in user-friendliness, stability, integration, support services, pricing, and accessibility for better user experience.
OpenText UFT Developer needs better browser integration, framework support, and improved performance, pricing, and community resources.
I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial.
Integration with Amazon S3 is somewhat lacking.
I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
In some cases, object recognition is not 100%, and a customized solution is necessary.
 

Setup Cost

Automate offers a cost-effective, scalable pricing model with lower costs per bot, unlike UiPath and Blue Prism.
Enterprise buyers view Automation Anywhere as more expensive, suiting large organizations needing comprehensive features and flexible pricing.
OpenText UFT Developer's high pricing, compared to open-source tools, limits adoption to larger companies due to setup and license costs.
Competitors are often more expensive than Automate.
It offered what we wanted at a good, competitive price.
It does a lot but also costs a lot.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
The price of OpenText UFT Developer is a bit higher than expected, but there are no better tools available for a valid comparison.
 

Valuable Features

Automate offers easy task development and integration with AI resources, efficiently handling tasks with strong support for secure transfers.
Automation Anywhere excels with user-friendly interfaces, AI tools, and cloud support, enhancing efficiency and productivity for non-technical users.
OpenText UFT Developer enhances test automation with strong integration, language flexibility, and robust object recognition supporting diverse applications and DevOps practices.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
I find the ease of use from a programming perspective very valuable.
The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
OpenText UFT Developer is user-friendly and integrates well with Visual Studio.
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Automation Anywhere
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
557
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (3rd), Agentic Automation (2nd)
OpenText UFT Developer
Average Rating
7.4
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Functional Testing Tools (13th), Test Automation Tools (13th)
 

Mindshare comparison

Robotic Process Automation (RPA)
Functional Testing Tools
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
Eitan Gold - PeerSpot reviewer
User-friendly integration with support for Visual Studio enhances GUI testing capabilities
OpenText UFT Developer ( /products/opentext-uft-developer-reviews ) is user-friendly and integrates well with Visual Studio. The support is excellent. It is easy to implement tests with OpenText UFT Developer. We primarily use it for GUI testing and testing web applications with another application. This is the main usage for us. We also integrate it with the N-unit Framework ( /products/framework-reviews ), and they work well together.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Healthcare Company
6%
Computer Software Company
17%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...
What is your experience regarding pricing and costs for Fortra Automate?
The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...
How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about Micro Focus UFT Developer?
There are many good things. Like it is intuitive and scripting was easy. Plus the availability of experienced resour...
What is your experience regarding pricing and costs for Micro Focus UFT Developer?
It's a high-priced solution compared to Selenium. Selenium is free, though there is a paid version now too. Selenium ...
What needs improvement with Micro Focus UFT Developer?
The solution could improve by working better with desktop applications and websites. It is also suggested that the de...
 

Also Known As

HelpSystems Automate, Automate
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
Micro Focus UFT Developer, UFT Pro (LeanFT), Micro Focus UFT Pro (LeanFT), LeanFT, HPE LeanFT
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Walmart, Hitachi, American Airlines, PepsiCo, AT&T, Ericsson, United Airlines
Find out what your peers are saying about Automation Anywhere vs. OpenText UFT Developer and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.