Automation Anywhere vs SAP Intelligent RPA comparison

Automation Anywhere and SAP are both solutions in the Robotic Process Automation (RPA) category. Automation Anywhere is ranked #2 with an average rating of 8.4, while SAP is ranked #8 with an average rating of 8.0. Automation Anywhere holds a 9.1% mindshare in RPA, compared to SAP’s 2.5% mindshare. Additionally, 96% of Automation Anywhere users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Automation Anywhere and SAP Intelligent RPA are competitors in robotic process automation. Based on data comparisons, SAP Intelligent RPA has the upper hand in feature set and functionality, making it appealing to users who value its comprehensive offerings within the SAP ecosystem.

Features: Automation Anywhere boasts advanced analytics, seamless third-party integrations, and intuitive interface, making it versatile for a wide range of tasks. SAP Intelligent RPA excels in its native integration with SAP applications, robust orchestration capabilities, and customizable workflows, enhancing its appeal for businesses heavily embedded in SAP systems.

Room for Improvement: Automation Anywhere could enhance its modular functionality and streamline complexity in code maintenance. Additionally, improving support for non-standard environments and reducing manual interaction in setup processes would be beneficial. SAP Intelligent RPA might improve by simplifying integration in non-SAP environments, offering more flexible pricing structures, and expanding its support for custom features integration beyond the SAP suite.

Ease of Deployment and Customer Service: Automation Anywhere is noted for its straightforward deployment model and exceptional customer support, offering a smooth transition and continuous assistance. SAP Intelligent RPA benefits from its ease of deployment in SAP environments but may present more challenges in non-SAP contexts. It provides robust customer support but could enhance its guidance for users new to RPA.

Pricing and ROI: Automation Anywhere offers competitive pricing with flexible subscription models, ensuring a promising ROI for diverse business scales. SAP Intelligent RPA incurs higher initial costs associated with its deep integration into SAP systems but delivers significant efficiencies that justify its expense for SAP-centric organizations, promising a strong ROI through long-term operational improvements.

To learn more, read our detailed Automation Anywhere vs. SAP Intelligent RPA Report (Updated: July 2025).

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of September 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 2.0%, up from 1.0% compared to the previous year. The mindshare of Automation Anywhere is 9.1%, down from 12.1% compared to the previous year. The mindshare of SAP Intelligent RPA is 2.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Market Share Distribution
Product	Market Share (%)
Automation Anywhere	9.1%
Automate	2.0%
SAP Intelligent RPA	2.5%
Other	86.4%

Robotic Process Automation (RPA)

Featured Reviews

Ibukun Shweta

DevOps Engineer at Teksphere Global Services Limited

Automation optimizes scheduling, but improvements needed in error reporting and script execution

In my particular use case, for session management, it would be better if I could get a more granular view into connectivity issues to servers. Sometimes, although your flows or tasks are running as scheduled, connecting to the servers can hit a snag without alerts or error logs to check. Some servers might need patching or could be affected by network issues or latency. The workflow sometimes gets stuck without clarity on the errors. An explicit error report would be helpful, especially when the connection fails unexpectedly. It's complex to analyze problems that might arise from firewall issues or other anomalies that could hinder the flow from executing as expected. The depth of these connection challenges would benefit from better debugging capabilities. As for improvements, if Automate wasn't designed primarily for script execution, that's understandable. However, for Linux, I would prefer to see less complexity in workflows to achieve a natural completion of scripts. There are features, such as 'wait for terminal output,' that should more intuitively detect completion based on the shell prompt. Improving those aspects would make Automate more efficient for my needs. Regarding error reporting, I think Automate should offer better error reporting when connecting to servers. Currently, there are many instances where I see empty logs, indicating that, while tasks are scheduled, commands are not executing successfully. This is a significant concern, especially with critical workloads where visibility into errors is essential.

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Vatsal Mehta

Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.

Accommodates diverse use cases and effectively meets customer requirements

AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.

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Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The peace of mind I have using Automate for scheduling tasks allows me to focus on other responsibilities without worrying about operational issues."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"The pricing is excellent. I would give them perfect marks in that regard."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"We have found the pricing to be very reasonable."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

More Automate pros

"It improved on 40+ % of manual effort which was a pain point for project budget and Project team SMEs."

"The ease of use is its most valuable feature."

"It helps increase productivity by 20% to 30%."

"Excel automation is one of the best features in Automation Anywhere. If we have to work with multiple excel sheets with lots of rows and columns, it gets really difficult to keep track of this is done manually. But Automation Anywhere makes it really simple and error-free."

"We have seen AA bringing immense value to the clients once operational. Bot deployment is easy and controlling Access is easy with RBAC With Recent additions. User groups and user management is on par with tools like Blue Prism & UiPath."

"The features of Automation Anywhere improve my company by making deployment and maintenance of our automations a smoother process overall."

"The tool is a huge time saver. If I want to do something manually, it will take half an hour, but the bot can do the task within minute or seconds. In a day, month, or year, this will be a huge amount of time for me. A reduction to a fraction of seconds will be a big impact."

"We're finding time savings as a benefit. One example would be a customer service rep who might get a question about an order, and it's usually through email. It can take a good three to seven business days to answer a customer's question about their order. When we automate it, it takes hours, if not minutes."

More Automation Anywhere pros

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"The initial setup of SAP Contextor is easy."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is a stable solution...It is a scalable solution."

"Scalability is fine. It is pretty nice."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

Cons

"The OCR for Hebrew text needs to be improved."

"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The interface could be more user-friendly and easier to navigate."

"Fortra's Automate is not as reliable as I would like it to be."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

More Automate cons

"The initial setup was quite complex. We have faced an issue. During the initial implementation stages, it took longer than we expected. It affected our timelines to a certain extent."

"The Excel part needs improvement because we use it as a database. Right now, we are using UiPath for this feature, as that RPA tool allows us to sort, search, and filter in Excel databases."

"It would be great if there will be a built-in machine learning model available in the AA, so the developer can directly map it with their task and train the model accordingly."

"The debugger is also a weakness of the tool, forcing the developer to use error handling or message box to map errors. Few applications take more time for loading when integrated."

"One area where I can see room for improvement is the training material that is available."

"We've struggled with some of the new features Automation Anywhere added in the latest version. For example, they added a new OpenAI package, but it took a while for me to find it in the actions menu."

"With Oracle, Blue Prism was easier and a little bit more stable than Automation Anywhere. Even with ServiceNow, the automation was very unreliable. It did not work as expected."

"We tried Citrix six months ago, but the solution that they gave us did not work in our environment."

More Automation Anywhere cons

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

Pricing and Cost Advice

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

More Automate pricing and cost advice

"Although the initial implementation cost of Automation Anywhere is relatively high compared to other options, its annual subscription cost is lower than UiPath's, which has the opposite pricing structure."

"Its cost is good."

"We are a partner of Automation Anywhere and find the pricing to be reasonable."

"Talk to your manager and try to procure an automation license for training. This will allow you to train people, so you can move to automation."

"Time-wise: We have saved hundreds of thousands of hours."

"The current pricing for Automation Anywhere seems a little higher compared to competitors Power Automate or UiPath. Automation Anywhere is perceived as pricey due to the support model charges ranging from 20% to 30% based on the plans."

"It's somewhat pricier than some of the other tools that we've used, and the breakout between the different applications is also somewhat costly. If they can make it a little more cost-effective or bundle packages a little bit more, that would be beneficial."

"Currently, it stands as one of the more expensive RPA tools available."

More Automation Anywhere pricing and cost advice

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The pricing is not that expensive. It is manageable."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Computer Software Company

16%

Financial Services Firm

13%

Manufacturing Company

Healthcare Company

Manufacturing Company

12%

Computer Software Company

11%

Financial Services Firm

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	7
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	138
Midsize Enterprise	81
Large Enterprise	514

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	4

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

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How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

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What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

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What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

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What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

See all answers

Comparisons

UiPath Platform vs Automate

Compared 26% of the time

Microsoft Power Automate vs Automate

Compared 23% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 11% of the time

Blue Prism vs Automate

Compared 9% of the time

MOVEit vs Automate

Compared 6% of the time

More Automate Competitors

Microsoft Power Automate vs Automation Anywhere

Compared 28% of the time

UiPath Platform vs Automation Anywhere

Compared 20% of the time

Blue Prism vs Automation Anywhere

Compared 11% of the time

Python RPA vs Automation Anywhere

Compared 6% of the time

Tricentis Tosca vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs SAP Intelligent RPA

Compared 31% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 18% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 11% of the time

Jacada Intelligent Agent Engagement vs SAP Intelligent RPA

Compared 6% of the time

Redwood Software - Finance Automation Edition vs SAP Intelligent RPA

Compared 5% of the time

More SAP Intelligent RPA Competitors

Product Reports

Buyer's Guide

Automate

September 2025

Download Automate product report

Buyer's Guide

Automation Anywhere

September 2025

Download Automation Anywhere product report

Buyer's Guide

SAP Intelligent RPA

August 2025

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

Automation Anywhere offers a robust automation platform known for its user-friendly interface, flexible scalability, and advanced automation capabilities. It's designed to streamline operations across industries by automating manual and repetitive tasks.

Automation Anywhere empowers organizations with its easy-to-use platform that simplifies automation processes through its drag-and-drop functionality. With features like MetaBot and IQ Bot, it provides advanced automation solutions. The platform seamlessly integrates with business applications, ensuring efficient operation and data protection through security features like the credential vault. Despite its strengths, there is room for improvement in integration with source control systems and third-party applications. Enhancing UI friendliness, IDE capabilities, and licensing flexibility, along with improved support in the Citrix environment, are needed. Better OCR accuracy, AI functionalities, and Excel integration would enhance user experiences.

What are Automation Anywhere's key features?

Ease of Use: Offers a user-friendly platform that allows straightforward automation of processes for non-technical users.
Advanced Bots: Includes MetaBot and IQ Bot for complex automation tasks.
Integration: Seamlessly integrates with business applications for smooth operations.
Security: Features like credential vault ensure robust data protection.
Scalability: Provides flexibility and scalability for expanding automation needs.

What benefits and ROI should users look for?

Efficiency: Automates repetitive tasks, enhancing process efficiency.
Accuracy: Improves accuracy in operations like finance and HR.
Scalability: Offers scalable solutions for growing enterprises.
Cost Reduction: Reduces operational costs by streamlining processes.
Flexibility: Adapts to various industry requirements allowing broad implementation.

In the finance sector, Automation Anywhere is used for tasks like accounts payable, accounts receivable, and invoice processing. In HR, it's implemented for onboarding, payroll, and attendance verification. Its deployment also extends to supply chain, compliance, and customer service, providing streamlined operations by automating complex business processes.

Automation Anywhere

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

Buyer's Guide

Automation Anywhere vs. SAP Intelligent RPA

July 2025

Free Report: Automation Anywhere vs. SAP Intelligent RPA

Find out what your peers are saying about Automation Anywhere vs. SAP Intelligent RPA and other solutions. Updated: July 2025.

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