We performed a comparison between Auth0 and SAP Customer Identity and Access Management based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM)."The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"It supports identity federation, FSO and multi-tenancy."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most valuable feature of the product is scalability."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It is easily connected and easy to put our app in single sign-on."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."
"Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time."
"This is a costly solution and the price of it should be reduced."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"The product support for multi-tenancy could be improved."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The tool's price should be improved."
"The product could use a more flexible administration structure"
"The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."
"Only component, I would think the database is inbuilt. So you could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which is which allow us to create the customer or delete the Customer. And it won't allow for any change. The data migration needs improvement."
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Auth0 is ranked 1st in Customer Identity and Access Management (CIAM) with 14 reviews while SAP Customer Identity and Access Management is ranked 9th in Customer Identity and Access Management (CIAM) with 2 reviews. Auth0 is rated 8.2, while SAP Customer Identity and Access Management is rated 8.6. The top reviewer of Auth0 writes "Has good documentation but improvement is needed in MFA and application configurations ". On the other hand, the top reviewer of SAP Customer Identity and Access Management writes "A set of tools that allows you to manage user access to the Fiori apps and specify what users can do and see in the apps". Auth0 is most compared with Microsoft Entra ID, Amazon Cognito, Frontegg, Cloudflare Access and ForgeRock, whereas SAP Customer Identity and Access Management is most compared with Salesforce Identity.
See our list of best Customer Identity and Access Management (CIAM) vendors.
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