Atlassian Confluence vs Symphony comparison

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Atlassian Logo
4,498 views|2,071 comparisons
90% willing to recommend
Symphony Logo
840 views|689 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Atlassian Confluence and Symphony based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Atlassian Confluence vs. Symphony Report (Updated: March 2024).
767,995 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to use.""The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.""Easy to share information and the integration with JIRA is good.""The most valuable features are the ease of creating documentation, as well as charts.""With respect to our experiences with Confluence, we haven't had any issues.""The most valuable features is its design documentation abilities.""What I like the most is the Wiki software that comes with Atlassian Confluence.""The initial setup is very easy."

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"I found the RAM Commander module in Symphony to be the most valuable.""Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.""The overall functions are good.""The entire product is good.""The solution is user-friendly, and it is very good security-wise."

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Cons
"Space maintenance could be made a little more user-friendly.""The dashboards should be improved.""There could be an option to collaborate with other users while editing the documents.""Atlassian should rethink its withdrawal of the self-hosted version of the product. They only offer cloud-based service or the "datacenter-edition", which is quite expensive for small companies and private users.""The standard table capability is substandard and virtually unusable.""When we import the data in Confluence from Word or any other document, the formatting is not correct.""The product is considered expensive.""The roadmap feature should be made easier to work with and modify. It's not really scalable."

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"The solution needs to improve CI.""Compared to established vendors, it lacks user flexibility and customization, especially in the PM module.""To improve the situation, enhancing the functionality for integrating with other applications and addressing ticketing issues is crucial.""The area that needs to be improved is modular asset management. When we are uploading the assets in bulk, it is not aligned.""The solution is very expensive, and its pricing could be improved."

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Pricing and Cost Advice
  • "For us, it's free to use. We don't pay any licensing."
  • "When you purchase this solution you get some support."
  • "The issues I have with the pricing are in respect to the add-ons."
  • "The price of the on-premises data center version is too expensive."
  • "Licenses are quite expensive"
  • "There is an annual license."
  • "Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
  • "We have a site license for Atlassian Confluence and there are some limitations on external users."
  • More Atlassian Confluence Pricing and Cost Advice →

  • "It's a costly product, but the number of available features justifies it."
  • "It is fairly an expensive product, but works for us."
  • "Symphony is expensive."
  • More Symphony Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Atlassian Confluence is flexible and allows adding different types of context on the page and connecting a hypertext, like a web page, without a source.
    Top Answer:When it comes to affordability, I give it an eight out of ten. It's reasonably priced since many people are using it.
    Top Answer:Atlassian Confluence is not really a community-friendly solution. If you have a company, you'll have a license for each person, but it does not have such features as commenters. For example, Jira… more »
    Top Answer:Symphony and Laravel are the most comfortable frameworks for any developer. It is also lightweight.
    Top Answer:The solution needs to improve CI.
    Ranking
    Views
    4,498
    Comparisons
    2,071
    Reviews
    41
    Average Words per Review
    437
    Rating
    8.2
    Views
    840
    Comparisons
    689
    Reviews
    4
    Average Words per Review
    318
    Rating
    7.0
    Comparisons
    Also Known As
    Confluence
    Learn More
    Overview

    Project management is easy with Atlassian's Confluence as your single source of truth. It integrates with JIRA so you can easily add context to your projects in one central location. Create and track issues & product requirements, publish release reports, track release progress, and more when you connect Confluence and JIRA. Confluence allows you to create, share, evolve, and capture your team's project documentation so you can collaborate better, smarter, and as a team.

    Confluence also organizes your powerful repository of information, opinions, and knowledge to help you answer questions, create how-to docs, and possibly identify the next big thing. Logical and consistent management of knowledge and a powerful search engine ensure that you can always find the right content, when you need it most. Share, organize, and discover content all in one platform.

    Confluence has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Symphony’s secure, cloud-based communications service delivers the next wave in organizational productivity where markets and individuals come together to create vibrant communities in which to share content, insights and opinions without compromising on organizational compliance.

    Sample Customers
    Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
    BNP Paribas, HSBC, Deutsche Bank, Citi, Credit Suisse, JP Morgan Chase
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm18%
    Comms Service Provider10%
    Cloud Provider6%
    VISITORS READING REVIEWS
    Educational Organization65%
    Financial Services Firm5%
    Computer Software Company5%
    Manufacturing Company4%
    VISITORS READING REVIEWS
    Financial Services Firm64%
    Computer Software Company6%
    Manufacturing Company4%
    Comms Service Provider3%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise68%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise9%
    Large Enterprise82%
    Buyer's Guide
    Atlassian Confluence vs. Symphony
    March 2024
    Find out what your peers are saying about Atlassian Confluence vs. Symphony and other solutions. Updated: March 2024.
    767,995 professionals have used our research since 2012.

    Atlassian Confluence is ranked 2nd in Enterprise Social Software with 98 reviews while Symphony is ranked 8th in Enterprise Social Software with 5 reviews. Atlassian Confluence is rated 8.2, while Symphony is rated 7.2. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Symphony writes "Makes tasks like network planning and performance monitoring much easier". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas Symphony is most compared with Microsoft Teams, Slack, Drupal and SharePoint. See our Atlassian Confluence vs. Symphony report.

    See our list of best Enterprise Social Software vendors.

    We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.