Try our new research platform with insights from 80,000+ expert users

Alluvio Aternity vs Aternity AppInternals [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio Aternity
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
38
Ranking in other categories
Application Performance Monitoring (APM) and Observability (32nd), Mobile APM (4th), Digital Experience Monitoring (DEM) (6th)
Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Caillin Peacock - PeerSpot reviewer
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues thanks to accurate UX scoring
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill down further into those issues, based on that score. A lot of tools will do a similar thing, but they will do it indirectly and it's not always relevant. The Aternity score is on the money pretty much every time. The Digital Experience Index (DXI) feature is also very valuable. We've incorporated it into the KPIs for our endpoint team. We can use that as a benchmark to improve our goals and our environment, and for ongoing life cycle improvement.
reviewer1374792 - PeerSpot reviewer
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the application performance troubleshooting because Aternity is able to provide the performance from the end-user perspective. It doesn't just give the standard application logon time, etc., rather it's also able to measure the performance inside the application, the performance of specific transactions in the application, and break it down into three elements: the client time, the network time, and the server time. This gives us a lot of insights into what we need to focus on to improve the performance of an application."
"The ability to quickly utilize the dashboard to gather information is valuable from a DXI perspective."
"Desktop monitoring, and being able to understand the performance of applications that runs on the desktop."
"The detailed level of information you are able to get on the complete environment all of the way down to a specific machine."
"The data the solution provides is valuable to us; we can see the health of the machines, how they are performing, and what might be causing issues on a particular machine."
"Being able to proactively identify issues on user systems."
"The most valuable feature is the alerting. As soon as we click on an incident, it takes us directly to the problematic PC. It's a direct solution. We click on an alert and it takes us to the incident details. The details show in different colors, in a graphical representation, and I like that the most."
"The most valuable thing that you get from Aternity is very broad visibility. You get visibility of your network, of your endpoints, of your software usage, your application performance, capacity, in one pane of glass. We had 20 to 30 IT tools, including application performance monitoring, network monitoring, security, endpoint detection, network protection, capacity management, service management — every kind of monitoring you can imagine. But Aternity was always the first place that I turned for anything, because you can see everything in it."
"I like it that one can match IPs with the application name."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"Synthetic transactions, WMI and SNMP query capability."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
 

Cons

"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"When they moved from Version 8 to Version 9, the customers lost so much control of what they could do with the product."
"Integrating the tool with other products is a challenge."
"Being able to add custom monitoring to dashboards would be nice. Right now, if you want to monitor the value of a registry key on your systems, to get that added into the dashboard you have to reach out to Aternity so they can start looking for that value. It would be interesting if that were more of a self-serve function."
"I want more reporting around asset management, with greater flexibility and customization ability."
"I think the workflow needs improvement"
"I can see the location and computer model and I can see a bunch of different attributes. But one thing I can't see is the Internet Explorer version."
"We are waiting for the GA release of their agent. I hope they can do better when they release their endpoint agents. Right now, we are not able to measure some applications, core applications, because it's relying on a specific version of the agent and that agent has not come out yet and there's no ETA. I would like to see them speed up time to market when they release agents."
"Support for PHP, DB and other applications need to be supported."
"The technical support is not very good and should be improved."
"I would like for it to have automated updates, the way the product updates itself should be all automated, as opposed to what it is now."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"It would be great if the solution could offer fixed bundles and more features."
"We'd like to be able to find out performance problems on application class and methods."
"The recording mechanism for synthetic transactions could be improved as well."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
 

Pricing and Cost Advice

"It’s a little on the costly side, but if you license intelligently, accounting for your various hosts connecting in through VDI or terminal servers, you can make it well worth your money."
"I thought the price for Alluvio Aternity was reasonable, but we had difficulty selling it in our market due to the minimum number of agents required for deployment, which I believe was around 500."
"Regarding cost, compared to other solutions, Aternity is pretty low. It's definitely lower-cost than others that we looked at, like Nexthink."
"If the scale of your monitoring will be to go everywhere in an organization, a site license is key."
"It's not a cheap product. There are no two ways about that. If you compare it with a couple of the other solutions operating in the space, it might be on the slightly more expensive side, but it is one of those tools where, once you've got it, you understand the true value. You will get that money back."
"The pricing is fair."
"The pricing for the users and agents is reasonable compared to other solutions and vendors."
"Its licensing cost is very low. That's one of the reasons why we have kept it for so long. We get more than a 70% discount on the maintenance licenses. Its cost is very low for us, but if you buy it new, it would be much more expensive at the retail price."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
860,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
What is your experience regarding pricing and costs for Aternity?
The solution's price is pretty comparable to the industry.
Ask a question
Earn 20 points
 

Also Known As

Aternity, Workforce APM, Aternity Frontline, Riverbed SteelCenter Aternity
SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
 

Overview

 

Sample Customers

Maersk, SwissRe, Travis Perkins, Michelin, National Instruments, Simmons & Simmons, Lighthouse Guild
National Instruments, Allianz
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2025.
860,711 professionals have used our research since 2012.