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Aternity AppInternals [EOL] vs OpenText SiteScope comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aternity AppInternals [EOL]
Average Rating
8.2
Number of Reviews
10
Ranking in other categories
No ranking in other categories
OpenText SiteScope
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (15th)
 

Featured Reviews

reviewer1374792 - PeerSpot reviewer
IT Support Specialist at a real estate/law firm with 1,001-5,000 employees
Great for visibility but lacks many features and difficult to update
We're customers. We don't have a special relationship with the company. I am the operation's application administrator. At the moment, the solution is monitoring the applications that we want it to monitor. We're not looking at it on a daily basis. We just use it here and there. The challenge we have is that we believe that Dynatrace can address some tasks we'd like done that are not possible to execute on this solution. Dynatrace includes monitoring of not just the logs, but the applications as well. Dynatrace also makes us include firewalls, etc. We could have it so there are end to end solutions or identifications within the process. What we have right now is only the app server as well as the database server and its connectivity. The solution does save time that's caused when creating SQL coding. However, there are some issues around AppInternals changing the code and giving us issues. From the point of view of the top management, we want a more permanent solution. We want to identify what causes issues and we are looking for a more end-to-end solution. That is why we are looking at Dynatrace. I don't know if I have any advice for other organizations. The experience I have is only based on my own limited experience. However, I believe that the application has the potential to be really good if it identifies what is really important to an organization. It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking. It's not fully complete. I'd rate the solution six out of ten. It addresses some of our needs, but there's a lot lacking that could be added to make it a fuller, more interesting product.
Hosney Osman - PeerSpot reviewer
Technical Solution Architect at Vodafone
Proactive monitoring has reduced response time and has improved capacity planning accuracy
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring dashboard user, I do not have any negative feedback. A feature that could be added is direct integration with a ticketing tool, as it would help operation teams directly detect alarms and alerts happening in our infrastructure. Direct integration with a ticketing tool such as Remedy would be a good feature. OpenText SiteScope has some limitations, especially with integration between OpenText SiteScope and Remedy, which must be done through middle software. There are also limitations for cloud monitoring as well as for Docker and Kubernetes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the experience I had with these three tools, I realized that Riverbed was superior in all aspects (performance, user experience, and features)."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"If you want to save time for problem resolution, and to address problem on your environments you should try Riverbed OPNET."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"Synthetic transactions, WMI and SNMP query capability."
"Many times what might have taken hours or days can be resolved in a few minutes."
"Mean time to isolate a problem has dropped by 50-75% in each region since we've deployed the Riverbed SteelCentral suite."
"Browsermetrix, which is real-user monitoring via JS injection and linked back to TTW via cookie. It allows us to see the experience of every user hitting our sites and analyze performance by region, browser, etc."
"I would recommend the product."
"Managing SiteScope is not as difficult as its reveal."
"It's integrated with different monitoring tools, such as AppDynamics."
"They can create workflows for approval processes, which is very useful to support paperless digitalization, allowing effective collaboration between many parties including approvers, reviewers, and engineering documents being signed, annotated, and marked up using this system."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"I would rate the stability of OpenText SiteScope as excellent."
"The most valuable feature of OpenText SiteScope is that it is easy to manage and user-friendly."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
 

Cons

"It wasn't a critical issue, but it was hot enough to where it would have been nice to get some guidance from Riverbed, but they went ahead and let us down, but that was only one occasion."
"It's still sort of half-baked without AppResponse. Without the other key features in infrastructure, like the network, firewalls, and proxies, it's lacking."
"We'd like to be able to find out performance problems on application class and methods."
"They should find a way for report generation from TTW to run quicker."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The technical support is not very good and should be improved."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"More out of the box Cloud integration and capabilities. Currently there's one for Amazon."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The installation was a bit of a challenge. It took us almost two weeks to get it up and running."
"Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI."
"The graphs and dashboard in the solution are areas that need improvement."
"May require a dashboard for the data collected"
"It could be more reliable using a database repository instead of a log repository."
"The interface of OpenText SiteScope needs improvement. It has a Java-based interface, which is slow and could be simplified for better usability."
 

Pricing and Cost Advice

"The licensing model for v9 is better where it is an individual license per server, while v10 licenses are per JVM/ .NET and server instance. The latter model appears to be the model that other APM vendors are using."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
"The pricing or licensing cost for Micro Focus SiteScope is often bundled with other things, so the cost for each individual would be difficult to calculate. Pricing could be $2,000,000 a year. My company pays for technical support because it's part of the contract with Micro Focus SiteScope. You buy the licenses, but you're also paying for the support. With Nagios, it's much more bare-bones as far as paying for licenses and the software itself, and my company didn't have to use as much Nagios support yet in one or two years because there weren't too many problems using Nagios, and it's much more cost-effective, so that's one of the reasons why my company is migrating to Nagios from Micro Focus SiteScope."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"Licensing is a little steep."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Outsourcing Company
17%
Performing Arts
10%
Transportation Company
7%
Construction Company
15%
Manufacturing Company
12%
Financial Services Firm
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
The licensing scheme for Micro Focus tools is reasonable, and more affordable. It's seen as medium or de-receivable.
What needs improvement with Micro Focus Voltage SiteScope?
Regarding areas for improvement, there may be minor issues, but I have not faced any significant issues with OpenText SiteScope because I have a team that uses this product daily. As a monitoring d...
What is your primary use case for Micro Focus Voltage SiteScope?
OpenText SiteScope has a lot of use cases including monitoring websites, monitoring URLs, monitoring infrastructure resources like CPU, hard disk, and memory usage, and customized monitoring script...
 

Also Known As

SteelCentral AppInternals, OPNET ACE, AppInternals Xpert
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

National Instruments, Allianz
Vodafone Ireland, Kuveyt Turk Participation Bank
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915,341 professionals have used our research since 2012.