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Atera vs VMware Aria Operations for Applications comparison

Why PeerSpot?
Atera and Broadcom are both solutions in the IT Infrastructure Monitoring category. Atera is ranked #39 with an average rating of 9.7, while Broadcom is ranked #14 with an average rating of 8.8. Atera holds a 0.6% mindshare in IM, compared to Broadcom’s 1.4% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.
Atera
Read 16 Atera reviews
  • 8,304 Views
  • 1,578 Comparison Views
93% willing to recommend
VMware Aria Operations for ...
Read 14 VMware Aria Operations for Applications reviews
  • 8,461 Views
  • 4,569 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Atera and VMware Aria Operations for Applications based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Atera vs. VMware Aria Operations for Applications Report (Updated: September 2026).
Buyer's Guide
Atera vs. VMware Aria Operations for Applications
September 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atera
Ranking in IT Infrastructure Monitoring
39th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (13th), Network Monitoring Software (36th), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (13th), AIOps (23rd), Agentic Automation (12th), Autonomous Endpoint Management (7th)
VMware Aria Operations for ...
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (17th), Container Monitoring (6th), Cloud Monitoring Software (13th)
 

Mindshare comparison

As of October 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.6%, up from 0.0% compared to the previous year. The mindshare of VMware Aria Operations for Applications is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
VMware Aria Operations for Applications1.4%
Atera0.6%
Other98.0%
IT Infrastructure Monitoring
 

Featured Reviews

NC
Ning Chane
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Read full review
AS
Ajay Shukla
Consultant at HCLTech
Automation and insightful diagnostics elevate operations while improvements are welcome
The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including private, public, and hybrid, are already well-implemented. The ability to manage multiple vCenters across different geographical locations is very effective. The new Skyline health feature and certificate and licensing management are particularly useful improvements. The dashboard's overview tab provides comprehensive information about current vCenter status, resizable amounts, reclamation opportunities, anomalies, diagnostics, licensing, and certificates. However, there is room for improvement in application analysis. The current functionality lacks detailed monitoring at the kernel level, focusing mainly on CPU, memory, and storage matrices. Enhanced application monitoring capabilities, including tracking downtime for specific types of applications such as transactional or e-commerce applications, would be beneficial.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."
"Measuring the integration is very helpful when using Atera Assist Test. It takes the solution to the next level by automating activities. It doesn't just provide the solution but also allows running scripts to fix issues before a technician has to work on them."
"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."
"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."
"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."
"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."
"Just because it is low cost doesn't mean it is low quality."
"Atera has helped me to provide more accurate solutions based on a given problem. For example, we base our solutions on event scenarios, like the alerts. We identify that there's a series of problems occurring in a particular area from the information provided by the alerts."
More Atera pros
"Scalability for VMware Aria Operations for Applications is easy to implement and manage."
"People are very pleased with the implementation."
"For us, the ease of deployment in combination with TMZ was the most important part because we don't have to manually deploy a complex monitoring solution. We can more or less do that with the click of a button, and we are not dependent on the developers to provide us with all the necessary features and functions to make that work. We can just deploy it on a workload cluster and monitor at least a good part of the workload. If we want to go into detail, we clearly need to make changes, but for a good part of application monitoring, it gives us good insights."
"I find VMware Aria Operations for Applications to be very stable, and I would rate it a ten out of ten."
"VMware comes with a support team, and if you have trouble, you can easily create a ticket, and VMware will help you. Therefore, the best aspect is the support."
"Wavefront gives us the complexity we need, instead of spending time coming up with a nice dashboard from some other means, or just creating and coding our own app."
"The solution provides single-console management for multiple VMware environments and cloud integrations, whether hybrid, private, or public cloud."
"The most valuable aspects of the solution are its ease of use and its ease of implementation."
More VMware Aria Operations for Applications pros
 

Cons

"The one thing that could do with improvement is the reporting."
"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."
"Customization could be improved."
"The solution is scalable. However, in the past, we did have some issues."
"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."
"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."
"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."
"It should improve its processes."
More Atera cons
"They could make it more easy to plug-in data so that a nontechnical person will be able to use it, like accountants or finance people. That way they don't have to ask us."
"Its billing model is consumption-based. I understand the consumption-based model, but it is not necessarily easy to estimate and guess how many points or how much we are going to consume on a specific application up until we get to that point. So, for us, it would be helpful to have more insights or predictability into what we can expect from a cost perspective if we are starting to use specific features. This can potentially also drive our consumption a bit more."
"They just need more capability. A few areas still need more enhancements in the technology capability space."
"The implementation is a long process that should be improved."
"An area for improvement would be more in-depth reporting, such as analyzing disk IO during business hours compared to after hours."
"The initial setup should be easier and more seamless."
"The documentation and integration with Kubernetes could be improved."
"So far, the solution's learning curve has been pretty high."
More VMware Aria Operations for Applications cons
 

Pricing and Cost Advice

"The solution cost approximately $200 Canadian per month."
"Atera happened to have the best pricing model."
"With Atera, the more you add, the cheaper the cost of the additional endpoints will be."
"Pricing is my favorite part of it. It was per user, not per client."
"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."
"As an internal IT, it's gold right there. It is money in the bank."
"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."
"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."
More Atera pricing and cost advice
"I don't have the details. In our case, there is a mixture in place. We have production usage, and we are also doing training for VMware. So, we also have a training instance. It is worth the money you would spend on it. That's because if you were to build all of this yourself by using some of the open source tools, then you would need a lot of time."
"Different locations require different setups. In your terms, around 300 to around 400K USD."
"I would rate the pricing as three out of five."
"The licensing costs are very high, particularly when you consider that we have to purchase a level 1 license for every integration, such as the load balancer, HAProxy, and the MSSP. And if you want to use vSAN, that's another license. Then, of course, Tanzu Observability has its own separate license."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
9%
Educational Organization
9%
Outsourcing Company
7%
Manufacturing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...
See all answers
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...
See all answers
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...
See all answers
What is your experience regarding pricing and costs for VMware Tanzu Observability by Wavefront?
The solution includes cost drivers that can be configured according to your environment. You can input server-wise, CPU-wise, storage, and memory costs per hour or day. Once cost drivers are provid...
See all answers
What needs improvement with VMware Tanzu Observability by Wavefront?
The new version 8.18 has brought significant improvements. The main purpose of using this tool is having a single console to manage all entities. The cloud integration capabilities, including priva...
See all answers
What is your primary use case for VMware Tanzu Observability by Wavefront?
I have been involved in several projects where I had to implement automation and monitoring alerting. I performed automation using VMware Aria Operations for Applications. There is an automation ta...
See all answers
 

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Product Reports

Buyer's Guide
Atera
October 2026
Atera reportDownload Atera product report
Buyer's Guide
VMware Aria Operations for Applications
September 2026
VMware Aria Operations for Applications reportDownload VMware Aria Operations for Applications product report
 

Also Known As

No data available
Tanzu Observability, Wavefront, Wavefront by VMware, VMware Tanzu Observability
 

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

  • Automation: Streamlines processes with powerful automation capabilities.
  • Remote Access: Facilitates easy access to client machines for issue resolution.
  • Intuitive Interface: User-friendly design enhances efficiency.
  • Integration: Seamless TeamViewer and Splashtop integration.
  • Monitoring: Effective monitoring and alert systems preempt issues.
  • Ticketing System: Boosts productivity with efficient workflow management.
  • Patch Management: Ensures systems are always up-to-date.
  • Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

  • Efficiency: Automation and scripting enhance task management.
  • Cost-effective: Combines robust features with competitive pricing.
  • Scalability: Cross-platform compatibility supports business growth.
  • Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

VMware Tanzu Observability by Wavefront is a powerful tool for monitoring and analyzing the performance and availability of applications and infrastructure in real-time. 

With its comprehensive monitoring capabilities, visualizing and analyzing data becomes effortless. The real-time alerting system ensures timely issue resolution, while scalability and a user-friendly interface provide a seamless experience for smooth operations.

Broadcom
 

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
1. Atlassian 2. Cisco 3. Databricks 4. DigitalOcean 5. Equinix 6. Fidelity Investments 7. Google 8. Hewlett Packard Enterprise 9. Honeywell 10. IBM 11. Intel 12. JetBlue Airways 13. LinkedIn 14. Lyft 15. Mastercard 16. Microsoft 17. MongoDB 18. Netflix 19. Nvidia 20. Oracle 21. PayPal 22. Pinterest 23. Qualcomm 24. Red Hat 25. Salesforce 26. SAP 27. Spotify 28. Square 29. TMobile 30. Twitter 31. Uber 32. VMware
Buyer's Guide
Atera vs. VMware Aria Operations for Applications
September 2026
Free Report: Atera vs. VMware Aria Operations for Applications
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