

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
| Product | Mindshare (%) |
|---|---|
| Atera | 0.6% |
| Riverbed NPM+ | 0.5% |
| Other | 98.9% |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Large Enterprise | 1 |
Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.
Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.
What are Atera's key features?
What benefits and ROI should users consider?
Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.
Riverbed NPM+ offers comprehensive network performance monitoring tailored for complex IT environments, providing insights and tools to optimize network efficiency and user experience.
Designed for IT professionals, Riverbed NPM+ delivers granular visibility into network activities, allowing for precise traffic analysis and performance metrics. This enables enterprises to troubleshoot and resolve issues swiftly. With scalable features, it supports seamless integration with large infrastructures, ensuring continuous network health and performance.
What are the key features of Riverbed NPM+?Riverbed NPM+ is utilized across industries such as finance, healthcare, and education, where network reliability and speed are critical. In finance, it ensures rapid transaction processing; in healthcare, it supports the operation of medical systems; and in education, it maintains connectivity for online learning platforms.
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