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Atera vs Pipefy comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Automation Anywhere boosts efficiency, saves time and costs, with ROI within a year, enhancing productivity and operational efficiency.
Sentiment score
6.8
Atera boosts client satisfaction and reduces costs by automating tasks, extending hardware lifespan, and offering integrated features.
Sentiment score
6.2
Pipefy optimized workflows by reducing time, costs, and errors, boosting productivity and enabling efficient, data-driven decision-making.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
Software Developer at Boston Scientific
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Software Engineer Intern at a university with 11-50 employees
Automation Anywhere has helped us save money.
RPA Solution Architect at a computer software company with 51-200 employees
In terms of money and time saved, Pipefy is a great time saver overall, reflecting in analysts handling additional projects beyond ticket management.
Finance Analyst at a media company with 5,001-10,000 employees
I have indeed seen a return on investment by automating the organization's processes in a way that reduces response time, diminishes human errors, and saves time.
IT Technician at HCLSoftware
Since using Pipefy, I estimate that we have saved 50% in time and costs.
Software Firmware Engineer at Kohler Co.
 

Customer Service

Sentiment score
6.9
Automation Anywhere's customer service is praised for responsiveness and knowledge, but some suggest quicker problem resolution and communication improvements.
Sentiment score
7.8
Atera's customer service is praised for its responsiveness, technical expertise, reliability, and effective multi-factor authentication and updates.
Sentiment score
5.5
Pipefy offers accessible, responsive service but some customers find dealing with intermediaries instead of direct contact frustrating.
Whenever we need help, we can reach out to them, and they help us out.
Software Developer at Boston Scientific
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
Software Engineer Intern at a university with 11-50 employees
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
Solution architect at Boston Scientific
This is cumbersome, and I find direct customer service with Pipefy to be lacking.
Finance Analyst at a media company with 5,001-10,000 employees
They are solution-oriented and overall very unparalleled.
IT Technician at HCLSoftware
They have been very proactive in helping us with any queries or challenges that we face.
Software Firmware Engineer at Kohler Co.
 

Scalability Issues

Sentiment score
7.2
Automation Anywhere is praised for its scalability, adaptability, integration ease, and robust infrastructure, supporting both small and large operations.
Sentiment score
7.3
Atera excels in scalability and versatility, managing endpoints efficiently, but users seek enhancements in ticketing and functionality.
Sentiment score
6.3
Pipefy's scalability efficiently manages workload increases, supporting organizational growth and adapting to changing user needs.
As we are using Microsoft Copilot for our AI agents, I look forward to integrating it with Automation Anywhere and its solutions, seeing it as a beneficial partnership as Automation progresses toward AI as the main solution.
Sr. Manager, Finance Transformation at Amkor Technology, Inc.
The centralized control room allows us to orchestrate and manage bots seamlessly.
Associate Leadership Team at a financial services firm with 10,001+ employees
I can scale it in terms of hundreds of bots and configure hundreds of parallel robots easily.
Director at a computer software company with 51-200 employees
Pipefy's scalability is definitely noteworthy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy's scalability is excellent, as it has been able to scale up as our organization's growth needs arise, making it a very scalable tool.
IT Technician at HCLSoftware
 

Stability Issues

Sentiment score
7.0
Automation Anywhere is generally stable, with occasional instability due to environmental factors rather than the application itself.
Sentiment score
8.1
Atera offers stable, reliable performance with minimal downtime, regular updates, and rare minor issues, enhancing user satisfaction.
Sentiment score
8.0
Pipefy is stable with no downtime, though some server challenges exist, offering effective and consistent performance overall.
With the latest applications, there are no significant issues like freezing or crashing.
Senior RPA Team Leader at a tech services company with 11-50 employees
From a stability and reliability perspective, we can remain confident that the product performs as an enterprise solution and meets expected standards.
Director Automation CEO at a financial services firm with 10,001+ employees
If you have good best practices, reusable code, an effective framework, and a solid development methodology, bots can be very stable.
Intelligent Automation Engineering Manager at a financial services firm with 5,001-10,000 employees
Pipefy has been very stable, and I have not experienced any downtime or lagging issues.
IT Technician at HCLSoftware
 

Room For Improvement

Automation Anywhere needs better documentation, integration, and performance improvements, with enhanced API, error handling, and community engagement.
Users seek improved access management, enhanced mobility, integration, customization, better controls, and scalability in Atera's platform features.
Pipefy should enhance process paths, integrations, scalability, automation, user support, and tutorials while improving dashboards and server speed.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Low Code Developer at a manufacturing company with 10,001+ employees
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
Software Developer at Boston Scientific
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Infrastructure Lead at a tech vendor with 10,001+ employees
Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive.
IT Manager at Telstra
I would want Pipefy to work on having a general dashboard for an organization, which should be a panel where all the processes of a single organization can be visualized.
IT Technician at HCLSoftware
What is lacking is direct support, since I am required to go through a third-party outsourcing company to connect with Pipefy.
Finance Analyst at a media company with 5,001-10,000 employees
Pipefy can also focus on more dashboards and the way to extract and create indicators in the dashboard section as this appears to be a gap.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
 

Setup Cost

Automation Anywhere's pricing is high, with flexibility needed, though enterprise users appreciate its features and scalability.
Atera's per-technician pricing allows unlimited devices, offering cost-effective scalability and predictability, ideal for enterprise users.
It is more cost-efficient compared to all other RPA platforms.
AI/Robotics Process Automation Specialist at Bell
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
Developer at a consultancy with 10,001+ employees
It is not cheap, with costs ranging between 700 to 800 dollars per month.
Director, Co-Founder & CEO at HEDEHI Solutions Pvt. Ltd.
Pipefy's cost is relatively competitive compared to other alternatives, and the licensing cost is also competitive.
IT Technician at HCLSoftware
My experience with pricing, setup cost, and licensing has been cost-effective.
Software Firmware Engineer at Kohler Co.
 

Valuable Features

Automation Anywhere excels in ease of use, integration, efficiency, boosting productivity, and high ROI with advanced automation features.
Atera offers powerful RMM, automation, and remote access features, with unlimited endpoints and AI Copilot for efficient IT management.
Pipefy enhances productivity with customizable workflows, automation, integrations, and easy interface for seamless, efficient process management.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
Low Code Developer at a manufacturing company with 10,001+ employees
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Manager at a manufacturing company with 1,001-5,000 employees
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
Solution architect at Boston Scientific
Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint.
IT Manager at Telstra
We can run commands such as PowerShell, batch scripts, and implement automation.
Owner at Sytex Ltd.
A specific outcome since using Pipefy is that we have reduced lead time significantly.
Consultant, Lean 6 Sigma consultant at a energy/utilities company with 201-500 employees
In my opinion, some of the best features Pipefy offers are workflow customizations with low-code configuration, automation of repetitive tasks and approvals, an easy-to-use and intuitive interface, visibility and tracking across teams and processes, integration capabilities with other tools, centralized process management, notifications, and SLA tracking.
Sre at Atlas Technologies
Pipefy has had a positive impact on my organization by helping the collections team convert invoices that were overdue into paid invoices and, consequently, cash for the company.
Software Developer at a legal firm with 1-10 employees
 

Categories and Ranking

Automation Anywhere
Sponsored
Ranking in Agentic Automation
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Atera
Ranking in Agentic Automation
10th
Average Rating
9.4
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
Help Desk Software (11th), Network Monitoring Software (39th), IT Infrastructure Monitoring (42nd), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Autonomous Endpoint Management (7th)
Pipefy
Ranking in Agentic Automation
6th
Average Rating
8.6
Reviews Sentiment
6.2
Number of Reviews
6
Ranking in other categories
Process Automation (13th), AI Agent Builders (8th)
 

Mindshare comparison

As of August 2026, in the Agentic Automation category, the mindshare of Automation Anywhere is 14.7%, down from 17.8% compared to the previous year. The mindshare of Atera is 0.9%. The mindshare of Pipefy is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Automation Anywhere14.7%
Pipefy0.8%
Atera0.9%
Other83.6%
Agentic Automation
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
NC
IT Manager at Telstra
Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time
The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.
Patel Dhulva - PeerSpot reviewer
Software Firmware Engineer at Kohler Co.
Streamlined workflows have automated tasks and supported real-time collaboration on projects
I consider Pipefy's mobile app to be one of the best features because it helps me use it on the go, and I do not have to miss any notifications. I also love the real-time communication between team members, which makes collaboration much easier than using traditional design documents. It has a very intuitive and user-friendly interface where it was easy to get started and use complex features without feeling overwhelmed. The real-time communication and mobile app features are valuable for my work because with Pipefy's mobile app, I can use it on the go, so I do not have to miss anything.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Comms Service Provider
9%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business14
Large Enterprise1
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Atera?
The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% ...
What needs improvement with Atera?
Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers,...
What is your primary use case for Atera?
My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread acros...
What needs improvement with Pipefy?
I think it would be beneficial to see a free demo before purchasing Pipefy. Additionally, the tutorial could always b...
What is your primary use case for Pipefy?
Pipefy is one of the crucial and very beneficial tools that we use in my organization that has greatly simplified all...
What advice do you have for others considering Pipefy?
My advice to others looking into using Pipefy is that for business process management where you need to deploy quickl...
 

Comparisons

No data available
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
No data available
No data available
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
MSPs, IT consultants, and IT departments worldwide trust and use Atera. 
1. Accenture 2. Coca-Cola 3. Santander 4. IBM 5. Unilever 6. Siemens 7. Johnson & Johnson 8. Deloitte 9. PwC 10. Nestle 11. General Electric 12. Microsoft 13. Oracle 14. Amazon 15. Facebook 16. Google 17. Apple 18. Uber 19. Airbnb 20. Netflix 21. Adobe 22. Salesforce 23. Cisco 24. Intel 25. HP 26. Samsung 27. Sony 28. Toyota 29. Volkswagen 30. BMW 31. Mercedes-Benz 32. Audi
Find out what your peers are saying about Atera vs. Pipefy and other solutions. Updated: June 2026.
909,153 professionals have used our research since 2012.