Atera vs NetApp Data Infrastructure Insights comparison

Atera and NetApp are both solutions in the IT Infrastructure Monitoring category. Atera is ranked #37 with an average rating of 10.0, while NetApp is ranked #50. Atera holds a 0.3% mindshare in IM, compared to NetApp’s 1.1% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Atera

Read 15 Atera reviews

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240 Comparison Views

93% willing to recommend

NetApp Data Infrastructure ...

Read 13 NetApp Data Infrastructure Insights reviews

1,801 Views
1,243 Comparison Views

100% willing to recommend

Atera

NetApp Data Infrastructure ...

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Executive SummaryUpdated on Dec 2, 2025

Atera and NetApp Data Infrastructure Insights compete in the data infrastructure management space. Although Atera is favored for its pricing, NetApp Data Infrastructure Insights is often seen as superior due to its robust features.

Features: Atera offers extensive remote monitoring and management capabilities, automated patch management, and a ticketing system for efficient client support. It also provides task automation and remote access integration. NetApp features detailed dashboards, data visualization, and Cloud Insights that offer comprehensive infrastructure visibility, which enhances problem-solving and decision-making.

Room for Improvement: Atera could improve by enhancing identity management capabilities, better chat support integration, and expanded customization options. Enhanced API integrations and more detailed reports would also be beneficial. NetApp could focus on refining its reporting functionalities, simplifying console navigation, and improving its licensing model.

Ease of Deployment and Customer Service: Both Atera and NetApp offer flexible deployment options for on-premises, public, and private clouds. Atera is praised for its responsive technical support available via live chat or email. NetApp provides robust support, although users face initial challenges with system navigation and report generation.

Pricing and ROI: Atera offers a fixed monthly pricing model based on the number of technicians, which allows for significant savings and scalability. NetApp's pricing is based on capacity and device types, with additional costs for managing non-NetApp products, complicating budgeting. However, NetApp delivers value through operational efficiency and enhanced resource utilization.

To learn more, read our detailed Atera vs. NetApp Data Infrastructure Insights Report (Updated: January 2026).

Buyer's Guide

Atera vs. NetApp Data Infrastructure Insights

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in IT Infrastructure Monitoring

37th

Average Rating

9.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Help Desk Software (13th), Network Monitoring Software (33rd), IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (5th), Patch Management (11th), AIOps (17th), Agentic Automation (7th)

NetApp Data Infrastructure ...

Ranking in IT Infrastructure Monitoring

50th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (14th), Cloud Monitoring Software (41st)

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.3%, up from 0.0% compared to the previous year. The mindshare of NetApp Data Infrastructure Insights is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
Atera	0.3%
NetApp Data Infrastructure Insights	1.1%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

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Punit Waghela

Technical Specialist at Softcell Technologies Limited

Reduces troubleshooting time and improves operational efficiency through a single console

NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are a lot fewer hardware replacements. Once people migrated from old style hard disks over to SSDs, you have things like hard disks filling up faster. So, I run a script to clear out all the waste, e.g., all the temporary files and downloads. A lot of our business runs through a custom web application that we built. This involves people downloading a lot of PDFs and Excel files, and not just having them sitting in folders. With Atera, I can just go through and clean the temporary files out."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"Atera's automation capabilities are excellent because we can create new users and customers, and when a company wants to integrate us as IT consultants to their network, it can be very simple, such as installing to Active Directory or Azure."

"The most valuable features of this solution are automatic batch matching and unattended support access."

"It's very easy to use, not just for me, but even for people who have claimed, "I'm not very good at IT." Once you have it installed and you have it set up, it pretty much works by itself. It really helps you do what you need to do. It's easy to use for a beginner, compared to some of the other larger RMMs that are a little bit more complicated."

"It is reliable, and when it is working, it works without issues."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

More Atera pros

"The visibility and assistance with security vulnerabilities are valuable."

"Cloud Insights' best features are visibility and the connector to move the workloads."

"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

"NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should require only one or two people turned into a six-person job."

"One feature we appreciate the most is its ability to take snapshots, which adds an extra layer of security and allows us to protect our data effectively."

"The solution is easy to deploy."

"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."

More NetApp Data Infrastructure Insights pros

Cons

"The one thing that could do with improvement is the reporting. This is from someone who worked in an MSP, where I would want to run a report and be able to just present that to a client."

"Customization could be improved."

"The solution is scalable. However, in the past, we did have some issues."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"Having more freedom to perform identity access management would be great."

"There is definitely room for improvement with its automation capabilities."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"It should improve its processes."

More Atera cons

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"Even though I work with NetApp, it still takes time for me to navigate and find components, so new customers might require considerable hands-on experience to efficiently use the console, indicating that it could be more user-friendly."

"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."

"The IP-based monitoring could be added in a future release."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"The support is not very quick."

"The visualization needs some improvement because there are occasional delays while the system queries information."

"Their pricing model needs improvement."

More NetApp Data Infrastructure Insights cons

Pricing and Cost Advice

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

"Pricing is my favorite part of it. It was per user, not per client."

"As an internal IT, it's gold right there. It is money in the bank."

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

More Atera pricing and cost advice

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"The solution is expensive."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"The solution's pricing is based on the device you purchase and includes support services."

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Top Industries

By visitors reading reviews

Educational Organization

12%

Performing Arts

Comms Service Provider

Computer Software Company

Manufacturing Company

27%

Computer Software Company

15%

Consumer Goods Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

By reviewers
Company Size	Count
Midsize Enterprise	5
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

See all answers

What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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What needs improvement with NetApp Cloud Insights?

In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...

See all answers

What is your primary use case for NetApp Cloud Insights?

It is a monitoring and analysis tool. In our environment, we have different technologies such as VMware, Nutanix, or maybe a backup tool. Instead of monitoring them through different consoles, with...

See all answers

What advice do you have for others considering NetApp Cloud Insights?

NetApp Cloud Insights delivers significant efficiencies in addressing performance issues as experienced by an application team running on a single VM. The VMware team must methodically check each c...

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Product Reports

Buyer's Guide

Atera

January 2026

Download Atera product report

Buyer's Guide

NetApp Data Infrastructure Insights

January 2026

NetApp Data Infrastructure Insights report

Download NetApp Data Infrastructure Insights product report

Also Known As

No data available

Cloud Insights

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

NetApp Data Infrastructure Insights delivers comprehensive capabilities like visibility, usage optimization, and real-time alerting to manage and report resource utilization efficiently.

NetApp Data Infrastructure Insights focuses on strengthening data security and enhancing performance monitoring. Its sophisticated analytics tools offer clarity on complex resource interdependencies, reducing troubleshooting times. With advanced dashboards and data visualization, users can efficiently monitor performance metrics and optimize infrastructure management. While it boasts numerous features, improvements are needed in reporting, affordability, and simplifying the interface.

What are the key features of NetApp Data Infrastructure Insights?

Visibility and Optimization: Tracks resource utilization to optimize operations.
Real-time Alerting: Provides immediate alerts for performance issues.
Advanced Analytics: Uncovers multi-tiered insights for better decision-making.
Snapshot Capabilities: Enhances security by providing recovery points.
Comprehensive Dashboards: Visualizes complex data for performance monitoring.

What benefits and ROI should users expect?

Improved Efficiency: Streamlines performance monitoring and troubleshooting.
Increased Security: Identifies vulnerabilities like ransomware threats.
Resource Optimization: Forecasts capacity needs to prevent bottlenecks.
Seamless Integration: Unifies technologies like VMware and Nutanix for cohesive management.

Organizations implementing NetApp Data Infrastructure Insights across industries can expect improved analysis capabilities and security measures. From finance to healthcare, entities rely on its ability to integrate diverse environments like virtualization or storage management, enhancing predictability and efficiency in their operations.

NetApp

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

Information Not Available

Buyer's Guide

Atera vs. NetApp Data Infrastructure Insights

January 2026

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