Atera vs NetApp Data Infrastructure Insights comparison

Atera and NetApp are both solutions in the IT Infrastructure Monitoring category. Atera is ranked #42 with an average rating of 9.7, while NetApp is ranked #46. Atera holds a 0.5% mindshare in IM, compared to NetApp’s 1.4% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

Atera

Read 16 Atera reviews

7,069 Views
1,272 Comparison Views

93% willing to recommend

NetApp Data Infrastructure ...

Read 13 NetApp Data Infrastructure Insights reviews

5,723 Views
3,720 Comparison Views

100% willing to recommend

Atera

NetApp Data Infrastructure ...

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Executive SummaryUpdated on Mar 8, 2026

Atera and NetApp Data Infrastructure Insights compete in the IT infrastructure management category, with Atera having the upper hand due to its user-friendly pricing model and strong remote management capabilities.

Features: Atera focuses on robust remote management and automation capabilities, integrating Splashtop for remote access. It offers efficient patch management, enhanced troubleshooting tools, and cross-platform support. NetApp Data Infrastructure Insights provides advanced data visualization, insightful dashboards, and holistic infrastructure monitoring, seamlessly supporting storage and virtualization environments.

Room for Improvement: Atera could benefit from enhanced chat functionality, improved integration with third-party systems, and better billing customization. Users also suggest improvements in mobile management. NetApp Data Infrastructure Insights users desire a more user-friendly console, intuitive visualization features, and simplified reporting. Licensing and pricing transparency are also key areas for improvement.

Ease of Deployment and Customer Service: Atera is primarily deployed in public and on-premises environments and is known for responsive customer service and rapid implementation, with varied support experiences reported. NetApp Data Infrastructure Insights offers hybrid and private cloud deployment options, providing accessible technical support, though users may face a learning curve with its console.

Pricing and ROI: Atera's predictable technician-based pricing model allows unlimited device monitoring without hidden fees, favoring startups and smaller businesses with significant cost savings. NetApp Data Infrastructure Insights uses a capacity-based pricing model, which can seem complex but may be better suited for larger organizations.

To learn more, read our detailed Atera vs. NetApp Data Infrastructure Insights Report (Updated: August 2026).

Buyer's Guide

Atera vs. NetApp Data Infrastructure Insights

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

9.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Help Desk Software (11th), Network Monitoring Software (39th), IT Service Management (ITSM) (10th), Remote Monitoring and Management (RMM) (5th), Patch Management (12th), AIOps (22nd), Agentic Automation (10th), Autonomous Endpoint Management (7th)

NetApp Data Infrastructure ...

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (16th), Cloud Monitoring Software (18th)

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Atera is 0.5%, up from 0.0% compared to the previous year. The mindshare of NetApp Data Infrastructure Insights is 1.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Atera	0.5%
NetApp Data Infrastructure Insights	1.4%
Other	98.1%

IT Infrastructure Monitoring

Featured Reviews

Ning Chane

IT Manager at Telstra

Remote monitoring has streamlined endpoint management and consistently reduced ticket resolution time

The best features Atera offers include the per-technician pricing, which is honestly one of the biggest things. Unlimited endpoints for a flat monthly fee per tech is a model that makes sense for us, since we are not paying more every time we add a new endpoint. The AI Copilot feature has been a nice addition that helps our techs summarize tickets and suggest fixes faster, which has cut our resolution times noticeably. The AI Copilot feature has specifically helped my team because the automation handles a lot of the routine work, such as patch deployments, maintenance tasks, and monitoring alerts. Atera has positively impacted my organization by transforming how our team operates day-to-day, and the pricing model is hard to beat. The outcomes or metrics showing how Atera has made a positive impact include the 30% reduction in ticket resolution time I mentioned earlier.

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Punit Waghela

Technical Specialist at Softcell Technologies Limited

Reduces troubleshooting time and improves operational efficiency through a single console

NetApp technology, specifically NetApp Cloud Insights, has significantly impacted the way my customers do business. One customer had multiple components, such as a VMware environment, Cisco switches, NetApp storage, and backup tools. Previously, the customer had to monitor all these tools individually each morning by logging into every console to check for errors or performance issues. It used to take them about 1 or 2 hours, but after we installed NetApp Cloud Insights, the time spent was reduced to just 5 minutes with a single console where they could monitor everything. The customer can integrate their VMware servers, Cisco switches, and storage with NetApp Cloud Insights to quickly identify any problems and resolve issues efficiently, demonstrating a reduction in complexity and monitoring time. The values that NetApp Cloud Insights delivers to my customers are evident in real examples, such as an application team running their application on a single VM connected through a switch and storage. When they experience a performance issue, the VMware team needs to identify the source of the slowness, whether it's from the server, switch, or storage, which requires a time-consuming investigation of each component. Without NetApp Cloud Insights, this process is slow and stressful for both the application team and the VMware team, but with the tool, a single click allows the customer to pinpoint the issue directly, improving response times to performance problems immensely. The evolving cybersecurity landscape and the proliferation of AI highly influence my customers' technology decisions, as having NetApp storage in their environment allows them to detect ransomware attacks effectively. NetApp guarantees data recovery in case of such attacks, and here, NetApp Cloud Insights plays a crucial role; it can identify where a ransomware attack originates, allowing the IT team to respond rapidly, such as disconnecting affected devices to mitigate the damage, especially crucial when multiple users are involved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"Pricing is definitely my favorite part of it. It is also extremely easy to use."

"Moreover, I find that if it wasn't for Atera, I wouldn't be gaining the number of clients I have and growing my business as I do."

"Atera saves money. A trip to the customer costs between $20 to $30. Then, you need to charge the customer $20 to $30 for the travel. However, if you are doing this work remotely, then you are not driving. This makes the process easier and saves money for you and the customer. For example, if it is just one machine, then the savings comes out to $50 to $60. If we are talking about a huge client, who has hundreds of machines and is changing their infrastructure, that is a lot of money."

"The savings have been astronomical."

"Atera saves me money on a monthly basis because my cost is a fixed price per month per technician, and it doesn't matter how many computers I manage."

"Just because it is low cost doesn't mean it is low quality."

"All corporations that have an IT department should look into and utilize this solution."

More Atera pros

"Cloud Insights' best features are visibility and the connector to move the workloads."

"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

"The solution’s ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of our environment—the performance and metrics and dashboards for doing that—is amazing."

"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

"The visibility and assistance with security vulnerabilities are valuable."

"The solution is 98 percent stable."

"The visibility and assistance with security vulnerabilities are valuable, for example last year we had an issue with log forgeries but it was easy to fix because the dashboard highlighted the issue and provided solutions."

"What it provides to us has extreme value, helping us to get the full utilization out of our investment in storage."

More NetApp Data Infrastructure Insights pros

Cons

"The one thing that could do with improvement is the reporting."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"While scalability meets growing needs, there haven't been many additions in the last two years."

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"Reporting is probably the main frustration."

"The solution is scalable. However, in the past, we did have some issues."

"Customization could be improved."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

More Atera cons

"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

"Their pricing model needs improvement."

"The visualization needs some improvement because there are occasional delays while the system queries information."

"The biggest challenge though is the licensing model for Cloud Insights. For example, for our environment, the price of purchasing was close to the price of the storage itself, which is why we didn't actually pursue using Cloud Insights further."

"There is room for improving the creating and managing or modifying of reports."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

"The IP-based monitoring could be added in a future release."

"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data."

More NetApp Data Infrastructure Insights cons

Pricing and Cost Advice

"We pay per user. I am the only user. It is $150 per user. If I need to add one, it is not as costly as expanding with other providers."

"In terms of cost, it's not very expensive. I’d rate it around three or four out of ten, considering its value for money."

"As an internal IT, it's gold right there. It is money in the bank."

"The solution cost approximately $200 Canadian per month."

"Atera's pricing stays fixed and predictable, enabling us to add more customers and unlimited monitored devices. We still have a number of clients who fit a break/fix IT model. This is something where clients are complaining more about having to pay extra month-by-month for technology services. With Atera's model, we don't have to be going out and asking for more from clients each month. Right now, with where we are at in terms of scale, this is very important to us."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"Pricing is my favorite part of it. It was per user, not per client."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

More Atera pricing and cost advice

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"The solution is expensive."

"The solution's pricing is based on the device you purchase and includes support services."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

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Top Industries

By visitors reading reviews

Comms Service Provider

Construction Company

Educational Organization

Manufacturing Company

11%

Financial Services Firm

10%

Educational Organization

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	4
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

See all answers

What needs improvement with Atera?

Reporting is probably the main frustration. Some of the more advanced reports are locked behind higher pricing tiers, which feels restrictive. Atera can be improved in that the remote access can al...

See all answers

What is your primary use case for Atera?

My main use case for Atera is remote monitoring and management across all our endpoints. We have devices spread across multiple sites, so having one platform where we can see everything, push patch...

See all answers

What needs improvement with NetApp Cloud Insights?

In my opinion, one area where NetApp Cloud Insights could be improved for the next release is the console, which I find a bit complex. Even though I work with NetApp, it still takes time for me to ...

See all answers

What is your primary use case for NetApp Cloud Insights?

It is a monitoring and analysis tool. In our environment, we have different technologies such as VMware, Nutanix, or maybe a backup tool. Instead of monitoring them through different consoles, with...

See all answers

What advice do you have for others considering NetApp Cloud Insights?

NetApp Cloud Insights delivers significant efficiencies in addressing performance issues as experienced by an application team running on a single VM. The VMware team must methodically check each c...

See all answers

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Product Reports

Buyer's Guide

Atera

August 2026

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Buyer's Guide

NetApp Data Infrastructure Insights

August 2026

NetApp Data Infrastructure Insights report

Download NetApp Data Infrastructure Insights product report

Also Known As

No data available

Cloud Insights

Overview

Atera provides advanced tools for remote monitoring, automation, and ticketing, offering an intuitive design and competitive pricing that supports managed service providers with monitoring, alerts, and system management.

Atera stands out with its automation, remote access, and smooth integration capabilities like PowerShell commands, TeamViewer, and Splashtop. Its monitoring and alert systems allow IT professionals to preemptively address issues, enhancing productivity with features such as a robust ticketing system, patch management, and scripting tools. Cross-platform compatibility and collaboration tools streamline IT operations. Despite its strengths, Atera requires enhancements in identity access management, chat features, mobile device management, third-party integrations, customizable reports, and more detailed role management for technicians. A renewed interface and improved network and cloud service monitoring are desired. Users also look for seamless management across diverse platforms, particularly under connectivity issues.

What are Atera's key features?

Automation: Streamlines processes with powerful automation capabilities.
Remote Access: Facilitates easy access to client machines for issue resolution.
Intuitive Interface: User-friendly design enhances efficiency.
Integration: Seamless TeamViewer and Splashtop integration.
Monitoring: Effective monitoring and alert systems preempt issues.
Ticketing System: Boosts productivity with efficient workflow management.
Patch Management: Ensures systems are always up-to-date.
Scripting: Powerful tools for automation and task execution.

What benefits and ROI should users consider?

Efficiency: Automation and scripting enhance task management.
Cost-effective: Combines robust features with competitive pricing.
Scalability: Cross-platform compatibility supports business growth.
Productivity: Monitoring and alerts optimize resource allocation.

Atera is widely used by managed service providers and IT support companies to enhance efficiency in industries such as manufacturing and construction. It provides remote monitoring, automation, and comprehensive IT management, ensuring seamless integration with different products and systems for broad site coverage. Businesses leverage Atera's RMM, PSA, ticketing, and IT automation features to improve operational efficiency and responsiveness.

Atera

NetApp Data Infrastructure Insights delivers comprehensive capabilities like visibility, usage optimization, and real-time alerting to manage and report resource utilization efficiently.

NetApp Data Infrastructure Insights focuses on strengthening data security and enhancing performance monitoring. Its sophisticated analytics tools offer clarity on complex resource interdependencies, reducing troubleshooting times. With advanced dashboards and data visualization, users can efficiently monitor performance metrics and optimize infrastructure management. While it boasts numerous features, improvements are needed in reporting, affordability, and simplifying the interface.

What are the key features of NetApp Data Infrastructure Insights?

Visibility and Optimization: Tracks resource utilization to optimize operations.
Real-time Alerting: Provides immediate alerts for performance issues.
Advanced Analytics: Uncovers multi-tiered insights for better decision-making.
Snapshot Capabilities: Enhances security by providing recovery points.
Comprehensive Dashboards: Visualizes complex data for performance monitoring.

What benefits and ROI should users expect?

Improved Efficiency: Streamlines performance monitoring and troubleshooting.
Increased Security: Identifies vulnerabilities like ransomware threats.
Resource Optimization: Forecasts capacity needs to prevent bottlenecks.
Seamless Integration: Unifies technologies like VMware and Nutanix for cohesive management.

Organizations implementing NetApp Data Infrastructure Insights across industries can expect improved analysis capabilities and security measures. From finance to healthcare, entities rely on its ability to integrate diverse environments like virtualization or storage management, enhancing predictability and efficiency in their operations.

NetApp

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

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Buyer's Guide

Atera vs. NetApp Data Infrastructure Insights

August 2026

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