Atera vs Ivanti Patch for Configuration Manager comparison

Atera and Ivanti are both solutions in the Patch Management category. Atera is ranked #12 with an average rating of 10.0, while Ivanti is ranked #31. Atera holds a 4.3% mindshare in PM, compared to Ivanti’s 1.1% mindshare. Additionally, 93% of Atera users are willing to recommend the solution, compared to 100% of Ivanti users who would recommend it.

Atera

Read 15 Atera reviews

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1,149 Comparison Views

93% willing to recommend

Ivanti Patch for Configurat...

Read 2 Ivanti Patch for Configuration Manager reviews

340 Views
340 Comparison Views

100% willing to recommend

Atera

Ivanti Patch for Configurat...

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Executive SummaryUpdated on Sep 16, 2024

Ivanti Patch for Configuration Manager and Atera compete in the IT management tools category. Atera has the upper hand in features and ease of deployment, while Ivanti Patch for Configuration Manager is preferred for customer service.

Features: Ivanti Patch for Configuration Manager offers comprehensive endpoint management, integrated patching capabilities, and robust security features. Atera provides an all-in-one IT management solution including RMM, ticketing, and billing, making it versatile for managed service providers.

Room for Improvement: Ivanti Patch for Configuration Manager could enhance its reporting, simplify patch deployment procedures, and improve user interface. Atera needs better system performance, more customization options, and enhanced automation capabilities.

Ease of Deployment and Customer Service: Ivanti Patch for Configuration Manager has a steeper learning curve and more complex deployment process but offers responsive customer service. Atera is straightforward to deploy and user-friendly but receives mixed reviews regarding support responsiveness.

Pricing and ROI: Ivanti Patch for Configuration Manager has a higher setup cost but users report a strong ROI due to its comprehensive patch management capabilities. Atera offers competitive pricing, appealing to small and medium businesses, with users finding its pricing model advantageous considering its included features.

To learn more, read our detailed Atera vs. Ivanti Patch for Configuration Manager Report (Updated: September 2025).

Buyer's Guide

Atera vs. Ivanti Patch for Configuration Manager

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Atera

Ranking in Patch Management

12th

Average Rating

9.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

IT Service Management (ITSM) (11th), Remote Monitoring and Management (RMM) (4th)

Ivanti Patch for Configurat...

Ranking in Patch Management

31st

Average Rating

7.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of Atera is 4.3%, down from 4.5% compared to the previous year. The mindshare of Ivanti Patch for Configuration Manager is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Patch Management Market Share Distribution
Product	Market Share (%)
Atera	4.3%
Ivanti Patch for Configuration Manager	1.1%
Other	94.6%

Patch Management

Featured Reviews

Avi Vaserman

Owner at Sytex Ltd.

Quick setup and efficient automation boost IT consulting services

It would be beneficial if Atera implemented telephone support for general questions. When onboarding new clients and creating their portal, it would be helpful if presidents or company owners could see the current configuration progress step-by-step, rather than relying solely on email and ticket systems. The task system for technicians could be improved by adding recurring task capabilities. This would allow technicians to have checkmarks and task lists they can mark off as completed. While scalability meets growing needs, there haven't been many additions in the last two years. They are adding new features gradually, but there is always room for improvement.

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Gaurav Chandola

Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

Provides detection logic that tells us which customer will record an update and is less expensive than other solutions

I haven't had experience with customer service and support, however, we did have an advisory case with one of their technical support staff. We were publishing and getting the full metadata for the patch. We were getting the full updates for the patch release. There was confusion as to why we were seeing that in the SCCM, instead of in the full metadata patch. The support person was able to help us in understanding what we were doing wrong, highlighting it could be a certificate issue. We generated a new certificate, and after they were applied, the issue was fixed. Overall, I would rate their customer service and support a five out of five.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of this solution are automatic batch matching and unattended support access."

"Atera has saved our organization money. We look at Atera as an extra employee that we only pay about $300 a month. This is incredible savings over having to hire somebody to do all the tasks that Atera performs for us."

"I really like the Shared Script Library and automation tasks which they have implemented... because all the Atera users in the community can share their scripts and their automation tasks knowledge. The same goes for the Shared SNMP Template Library."

"I have better access when I go to look for something regarding either a specific user or software. It is easier to locate. When I am troubleshooting with my clients on the phone, I am not fiddling around looking through a bunch of ticket notes trying to locate something. It makes me a lot more efficient."

"It is reliable, and when it is working, it works without issues."

"We value the alerts that come with the product which allow me to reach out to my clients. Overall, Atera generates additional revenue streams for work done on their machines."

"All of the features of Atera are valuable because they allow the customers to achieve their goals. It is easy to use, has good collaboration, and has zero maintenance."

"I would say it's the number one tool for all ITMS."

More Atera pros

"This solution is stable."

"The most valuable feature of Ivanti Patch for SCCM is the detection logic."

Cons

"The chat solutions need improvement because we first need to connect to the customer. This needs to improve so that there is a particular feature that can provide support to customers even if they are not connected to a computer."

"Having more freedom to perform identity access management would be great."

"Atera could be improved by adding more granular control over technician roles. We need more specific controls on what technicians can access, like limiting their ability to view certain sections or access devices and share files. This feature request has already been made. The IP asset management capabilities need improvement to better manage assets beyond just devices."

"It will be interesting if Atera can integrate all kinds of products. In North America, there are a lot of resellers, like Ingram Micro, Tech Data, Arrow Electronics, etc. It would be amazing if Atera could integrate with these products. If they could integrate with these products for MSPs, it would be much easier. Then, if you are buying something, and need to add something, you don't need to jump from place to place because this is a very quick sales instrument for use on a daily basis."

"They are working on an update, and I would like to see more stuff outside of just computers and servers. Increasingly, we need to be able to monitor and manage network devices. Atera is improving on that already, which is one place that it is currently lacking."

"I would like to see more mobile device management. iPad is a big one. I know they've been working on some of that. For me, it would be amazing if I could do tablet devices and even expand it to POS systems or the like. I know that a lot goes into that but I've seen it is an area they're looking at."

"I also use Apple Zoho, which does not require you to download anything. You can get help from Zoho. Atera, on the other hand, requires you to download an applet."

"The billing module has a standard layout which is too limited for my needs."

More Atera cons

"In future releases, I would like to see improvements with the feature upgrade for the SCCM, which Microsoft has already integrated. Currently, Ivanti does not give us information about the enablement package."

"We have some problems with patches not installing successfully."

Pricing and Cost Advice

"The value of the product is perfect, neither cheap nor expensive. I think it is the right rate. It would be awesome if it continued to be the same price because it is a great solution that I like. I like it because I'm not paying per device. I have some customers on monthly contracts and some of them are on break'n fix. If I have a client who is on break'n fix, and they need to pay per agent, then I am losing money. If they were ever to change structures, going to pay-per-device model, then I would need to think about changing to something else."

"As an internal IT, it's gold right there. It is money in the bank."

"One of the biggest issues I face is the need to pay per technician. I've dealt with other platforms that you need to have 250-500 devices. Even though the cost declines as the number of devices a person has increases, they still require you to pay for 250 or 500, respectively. With Atera, the number doesn't matter as you always pay the same amount. I approximate that Atera saves me $100 per week."

"Our company is a startup. The initial reason I looked into Atera was the fact that you pay by the technician, not per-device. That means you are able to jump right in with a service without having a large overhead."

"The solution cost approximately $200 Canadian per month."

"Atera happened to have the best pricing model."

"The price is reasonable for what we require."

"It comes with unlimited devices, so the fixed price cost is taken out of my budget. So, I'm all good."

More Atera pricing and cost advice

"We do not have a license with Ivanti, instead we buy just the plugins for the consoles, making it a much less expensive option versus other solutions."

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Top Industries

By visitors reading reviews

Educational Organization

10%

Comms Service Provider

Computer Software Company

Performing Arts

Financial Services Firm

15%

Retailer

11%

Computer Software Company

11%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14

No data available

Questions from the Community

What is your experience regarding pricing and costs for Atera?

The prices have increased over time. After expressing concerns about pricing to account managers, they offered a 30% discount option for annual commitments. The main benefit we see with this produc...

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What needs improvement with Atera?

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What is your primary use case for Atera?

We use it for maintenance support, patch management, the ticket system, ticketing, and automation in general. Atera enables us to take control quickly with different options. We can perform registr...

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Product Reports

Buyer's Guide

Atera

October 2025

Download Atera product report

Buyer's Guide

Patch Management

September 2025

Ivanti Patch for Configuration Manager report

Download Ivanti Patch for Configuration Manager product report

Also Known As

No data available

Patch for SCCM, Shavlik Patch for SCCM, Ivanti Patch for MEM

Overview

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

Thousands of paying users in over 75 countries
Free 30-day trial, no credit card or commitment required
No hidden fees or restrictions, all plans include unlimited devices
Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Atera

Ivanti Patch for Configuration Manager is an invaluable plug-in for Microsoft Endpoint Configuration Manager (MEM) that streamlines patch management by allowing you to publish and manage third-party software patches alongside Microsoft updates, all within a unified workflow. This means you can save both time and effort by eliminating the need for separate tools to manage your patching process. With comprehensive patch coverage for various third-party products, automated deployment, flexible scheduling, real-time reporting, and seamless integration with Microsoft Endpoint Configuration Manager, Ivanti Patch simplifies and enhances your patch management.

Ivanti

Sample Customers

MSPs, IT consultants, and IT departments worldwide trust and use Atera.

University of Pittsburgh

Buyer's Guide

Atera vs. Ivanti Patch for Configuration Manager

September 2025

Free Report: Atera vs. Ivanti Patch for Configuration Manager

Find out what your peers are saying about Atera vs. Ivanti Patch for Configuration Manager and other solutions. Updated: September 2025.

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