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Astound Managed SD-WAN vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Astound Managed SD-WAN
Ranking in Managed Security Services Providers (MSSP)
26th
Average Rating
10.0
Reviews Sentiment
8.0
Number of Reviews
2
Ranking in other categories
Managed SD-WAN Services (4th)
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (12th)
 

Mindshare comparison

As of November 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Astound Managed SD-WAN is 1.1%, down from 2.0% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 5.4%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Market Share Distribution
ProductMarket Share (%)
Secureworks Taegis Managed XDR / MDR5.4%
Astound Managed SD-WAN1.1%
Other93.5%
Managed Security Services Providers (MSSP)
 

Featured Reviews

JP
Helps us increase network performance, provides speed for streaming audio and video, and gives us room to grow
I told Astound and Mark III about our needs and desires. We needed a Meraki firewall and speed on the fiber optic side. Based on our needs, Astound set up our desired solution and designed a system that gives us room to grow. We have no limitations based on what Astound or Mark III have provided. The setup was straightforward. Astound was very thorough about what would occur and what we needed to provide. On the day of installation, a Mark III representative and Astound made sure that everything we needed was taken care of. The initial setup took two hours. On the network side, it took two or three days just to define IP addresses and get through the firewall. Astound connected us with Cisco immediately to work on the Meraki unit. That was resolved that day. The router and equipment came from Astound. Then Mark III came in, designed it, laid it out, connected it, and configured it. When the network was installed, they worked with the sound team to make sure that our office, audio, and video needs were being met. Our primary need is WiFi because we need to meet the needs of our members and teams in various ministries on Sunday mornings. We have met that goal. We pay a company to manage our network, so we haven't had any issues. Everything is done remotely. We don't have an IT person in-house.
MohammadJundiah - PeerSpot reviewer
Good for risk mitigation and offers good support
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it's compatibility. For example, having an old infrastructure and deploying SecureWorks can sometimes be a hassle. So, that's an area of improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's just a huge improvement compared to where we came from. I can get in, configure, identify, and reconfigure, and I don't have to troubleshoot anything. It's all very easy and flows really well."
"Astound is adequate, sufficient, and gives us room to grow."
"There are some patent pending detectors within the platform that provides a lot of value."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"The solution definitely made us way more aware of the possibilities out there."
"The initial setup was very straight forward."
"Securworks' threat intel seems pretty decent, and they integrate with several solutions we have, such as Azure AD, so all our Microsoft 365 stuff is covered."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The most valuable features are IDS and IPS."
"We can easily isolate affected machines in the network."
 

Cons

"As a church, we don't employ a typical IT person, so it would help if they could set up a more user-friendly layman's type of profile and settings, where everything is simplified into layman's terms. For example, it could say, "Turn internet speed up for guest use," or "Turn it down," or "Turn it off," or "Reset it.""
"As a new customer opening our first worship center, I would have liked for Astound to provide examples of products other churches use."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"Dell Secureworks could improve its integration with other third-party solutions."
"This solution could be improved with a higher degree of automation such as automated emails, triggers and defining the severity of the cases."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"In the next release of this solution, I would like to see file integrity monitoring."
 

Pricing and Cost Advice

"Financially, it was a big jump. We went from just shy of a couple of hundred bucks a month to close to $1,200. It's an expense that, although it's significantly higher than what we were paying, is worth it."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The Red Cloak agent is free."
"The pricing of Dell Secureworks is very reasonable."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

Ask a question
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What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
 

Also Known As

RCN Business Managed Security
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Information Not Available
RICOH, Owens and Minor
Find out what your peers are saying about Astound Managed SD-WAN vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.