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Aspect Unified IP vs Verint IVR and Voice Self-Service comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Aspect Unified IP
Ranking in IVR Systems
14th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Contact Center Platforms (12th), Contact Center Infrastructure (10th)
Verint IVR and Voice Self-S...
Ranking in IVR Systems
6th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the IVR Systems category, the mindshare of Aspect Unified IP is 1.3%, down from 2.5% compared to the previous year. The mindshare of Verint IVR and Voice Self-Service is 3.8%, up from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IVR Systems
 

Also Known As

Unified IP
Verint Vovici
 

Overview

 

Sample Customers

Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
New York Life, Elavon, Technology Services Industry Association, VSP Vision Care, Tinker Federal Credit Union, St. James School in Stratford