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Aspect Unified IP vs Cisco Contact Center Enterprise comparison

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Ranking
Views
177
Comparisons
147
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0
Average Words per Review
0
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Views
1,541
Comparisons
1,402
Reviews
0
Average Words per Review
0
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Comparisons
Also Known As
Unified IP
Contact Center Enterprise
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Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Learn more about Aspect Unified IP
Learn more about Cisco Contact Center Enterprise
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Cimpress, Energisa, Raiffeisen Bank
Top Industries
No Data Available
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company20%
Healthcare Company10%
Government6%
Company Size
No Data Available
VISITORS READING REVIEWS
Small Business15%
Midsize Enterprise16%
Large Enterprise69%

Aspect Unified IP is ranked 7th in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure. Aspect Unified IP is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Aspect Unified IP is most compared with Aspect Via and Nuance IVR, whereas Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud and Five9.

See our list of best Contact Center Infrastructure vendors.

We monitor all Contact Center Infrastructure reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.