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Asigra vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Asigra
Ranking in Backup and Recovery
67th
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
58th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (7th)
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Asigra is 0.5%, up from 0.3% compared to the previous year. The mindshare of MSP360 Backup is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
MSP360 Backup0.9%
Asigra0.5%
Other98.6%
Backup and Recovery
 

Featured Reviews

reviewer1361796 - PeerSpot reviewer
Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees
Affordable, easy to use, and offers good pricing
The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good.  The pricing of the product is excellent. I wouldn't describe it as a…
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a secure and stable cloud backup solution."
"There are two primary improvements of the Asigra platform with the recent version 13.1 SP1: Virtualization: a tremendous variety of data protection solutions for virtual machines, and Cloud-2-Cloud for Office 365, Google, Amazon, etc., making this a full package of data protection platform."
"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."
"I am personally a fan of Exchange email level and MS SQL db level backups."
"Virtual Disaster Recovery in version 13 is a game-changer, especially for VMWare shops."
"The Asigra product on the whole is a fantastic solution and I would highly recommend this as it delivers everything our business and our subsequent customers required."
"Since we have implemented Asigra we don’t have an administrator to do manual backup to tapes and external HDD; everything is automated and there are no hassles for the administrator."
"The solution has been very stable."
"Client-side encryption minimizes worries about data being captured on the back-end."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"Supports peer-to-peer backup using Minio, which has allowed us to easily pre-seed and maintain an off-site backup within driving distance, making tactical recovery of accidental file deletions easy."
"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"Provides connectivity to a lot of different cloud storage solutions."
"The solution is appliance-free, the initial setup is very straightforward, the scalability and stability have never been a problem for us, technical support is very good, and we have found the price point to be quite good."
"The most valuable feature of MSP360 Backup is its reliability."
 

Cons

"There are improvements required with the virtualization solution, I'm sure we will see a significant change in 2017."
"They should have 24/7 support for customers in different time zones. They are slow to respond to requests, and I get the impression that the ServiceDesk is overloaded."
"Technical Support: 5/10, Due to different timezones it would always be difficult to get hold of a tech."
"Product would occasionally encounter issues when it impacted other software."
"Personally speaking, I think the reporting should be more interactive."
"I wouldn't describe it as a scalable solution."
"Customer services would be a 3 out of 5, simply due high turnover and lack of communication."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are."
"The main improvement is that it should have GDPR compliance. That's the problematic point."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
 

Pricing and Cost Advice

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The price of Asigra could improve, it is expensive. We have purchased an annual license."
"The solution is expensive."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It provides a good cost savings compared to our previous cloud backup."
"Pricing is reasonable although can be quite a large upfront cost."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"Its pricing needs improvement."
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Top Industries

By visitors reading reviews
Comms Service Provider
13%
Construction Company
13%
Computer Software Company
12%
Manufacturing Company
8%
Construction Company
11%
Manufacturing Company
9%
Comms Service Provider
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Comparisons

 

Also Known As

No data available
Cloudberry Backup
 

Overview

 

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
StratX
Find out what your peers are saying about Asigra vs. MSP360 Backup and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.