Asigra vs MSP360 Backup comparison

Asigra and MSP360 are both solutions in the Backup and Recovery category. Asigra is ranked #69, while MSP360 is ranked #54 with an average rating of 7.0. Asigra holds a 0.3% mindshare in BRS, compared to MSP360’s 0.5% mindshare. Additionally, 90% of Asigra users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Asigra

Read 20 Asigra reviews

426 Views
217 Comparison Views

90% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

853 Views
370 Comparison Views

100% willing to recommend

Asigra

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Asigra and MSP360 Backup compete in the backup and recovery software market. Based on user feedback, MSP360 Backup seems to have an advantage due to its ease of use and customer service.

Features: Asigra offers robust security features, extensive automation, and efficient data recovery capabilities. MSP360 Backup provides ease of use, flexible storage options, and comprehensive support for multiple platforms. Users find MSP360 Backup's features more intuitive and adaptable to various environments.

Room for Improvement: Asigra could benefit from a more intuitive management interface, better customer support responsiveness, and streamlined setup processes. MSP360 Backup could improve its advanced reporting tools, enhance integration with certain cloud services, and refine its user interface. These enhancements could address user concerns and improve overall satisfaction.

Ease of Deployment and Customer Service: Asigra's deployment is detailed but somewhat complex, while MSP360 Backup stands out for its straightforward installation and configuration. In terms of customer service, MSP360 Backup users report faster response times and more effective support compared to Asigra.

Pricing and ROI: Asigra offers competitive pricing but users express concerns about higher initial setup costs. MSP360 Backup is considered cost-effective with a clear and predictable pricing model. Users find MSP360 Backup provides good ROI for the features offered and strikes a better balance between cost and value.

To learn more, read our detailed Asigra vs. MSP360 Backup Report (Updated: June 2025).

Buyer's Guide

Asigra vs. MSP360 Backup

June 2025

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Helped 859,438 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Asigra

Ranking in Backup and Recovery

69th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

54th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (42nd), Disaster Recovery (DR) Software (29th), MSP Backup (4th)

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Asigra is 0.3%, up from 0.2% compared to the previous year. The mindshare of MSP360 Backup is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

reviewer1361796

Manager Technical Procurement & Logistics - Global IT at a real estate/law firm with 1,001-5,000 employees

Affordable, easy to use, and offers good pricing

The solution is primarily used for the backup of the endpoints within our organization The solution has been very stable. It's quite easy to use and simple to navigate around. The performance has always been very good. The pricing of the product is excellent. I wouldn't describe it as a…

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The agentless architecture has minimized our software footprint at the client level."

"I have found all the features useful in the solution."

"It has helped us to provide comprehensive data protection with high recovery rates and a malware scanning feature."

"The solution has been very stable."

"Provides connectivity to a lot of different cloud storage solutions."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

"It has allowed me to implement a cost effective, highly configurable solution."

"General ease of use and performance of the Windows version is the most valuable feature."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"MSP360 Backup's most valuable feature is its backup interface."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

More MSP360 Backup pros

Cons

"The management could be a bit better."

"They should improve the malware scanning capabilities, extending it to protect cloud application data."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

More MSP360 Backup cons

Pricing and Cost Advice

"The price of Asigra could improve, it is expensive. We have purchased an annual license."

"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"Pricing is reasonable although can be quite a large upfront cost."

"We have a very good return on investment."

"The solution is expensive."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Comms Service Provider

10%

Educational Organization

Computer Software Company

15%

Construction Company

Educational Organization

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

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What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

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What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

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What is your primary use case for MSP360 Backup?

We use the platform for VM and SQL backup purposes.

See all answers

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Compared 9% of the time

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Product Reports

Buyer's Guide

Asigra

June 2025

Download Asigra product report

Buyer's Guide

MSP360 Backup

June 2025

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Asigra makes award-winning enterprise backup and recovery software that leads the industry in secure, reliable, manageable and affordable data protection. Asigra Cloud Backup works in the cloud or on-premise, for everything from mobile devices to entire data centers.

Asigra

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran

StratX

Buyer's Guide

Asigra vs. MSP360 Backup

June 2025

Free Report: Asigra vs. MSP360 Backup

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