Aruba ClearPass pros and cons

The setup is simple.

What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company. Aruba ClearPass also has a wonderful UI which I find valuable.

What I like most about Aruba ClearPass is its access tracker that serves as its monitoring feature. The access tracker is really helpful when you want to troubleshoot authentication failures.

The most valuable thing about Aruba ClearPass is its ease of use. It has always been a very reliable and very stable policy management platform.

The web dashboard and the policy manager are very intuitive and very easy for the engineers to use.

The most valuable features of Aruba ClearPass are its ease of use and the general network access controls.

The most valuable feature, I would say, is the cost-effectiveness of the solution when compared to others.

The most valuable features of Aruba ClearPass are the authentication mechanisms and the integration with Active Directory(AD).

It is beneficial from a security perspective because not everyone can connect to our wifi without going through an authentication process.

The visibility and security features are most valuable. We get a clear view. It is a very secure product for educational institutions.

After HP, their support is the worst.

An issue with Aruba ClearPass is the lack of information and poor community support. You can't find the material easily on the internet for any issues. For example, if you're looking for any configuration or exploring any issue, it's not easy to find information, and this is the problem with Aruba ClearPass. Access to helpful information and poor community support could be improved. Another area for improvement in Aruba ClearPass is that some of its advanced features aren't easy to find. For example, my team needed to apply Google single sign-on, but it wasn't easy to find. Aruba ClearPass is a big solution with a lot of capabilities, and it's a very advanced solution, so you need to either have some experience with it or undergo some training. Aruba ClearPass is a very good solution from the network perspective, but the issue is the poor support you get from the community. When you try using the solution, some areas aren't easy. When you search on YouTube, you'll find very few materials about Aruba ClearPass. It isn't like Cisco where you can find information from hundreds of websites, on YouTube, etc. This is bad for Aruba, so this area should be improved. Aruba has a training center, but the usual training offered is only for Aruba Wireless and Aruba Switches. If you have another solution, it's not easy to integrate it with Aruba ClearPass, so this is an area for improvement. You need to do some research to successfully integrate your solution with Aruba ClearPass. We integrated Aruba ClearPass with Ubiquiti WiFi, and it's working fine with no issues. My next project is to start integrating Aruba ClearPass with Cisco Switches. The solution is good, but on the website, there's no book and no video, and you can't find the material on Aruba ClearPass easily. This is one of the issues with Aruba.

What needs improvement in Aruba ClearPass is just the endpoint context server, in particular, the indication with the context server because sometimes the daily process isn't as smooth-sailing. Sometimes, the information isn't up-to-date. I'm not sure if that's a vendor limitation, but currently, it's the only tricky part of the current configuration. What I'd like to see in the next release of Aruba ClearPass is a dashboard or a monitoring feature that would allow users to see the integration process with an external server because there's no visibility into that right now.

TLS authentication onboarding in Aruba ClearPass needs to be improved. The biggest problem we've seen in our environment is Huawei not being able to get onto Google Play. No Huawei device can be onboarded via Aruba ClearPass easily.

I can't think of an area where the solution is lacking a feature or a capability.

A specific component is part of the solution called ClearPass Onboard, which can sometimes be complex and challenging to set up. If they could simplify the process and make it easier, that would be a benefit.

I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions.

Aruba ClearPass could improve the user interface, it is a bit chunky.

It would be good if ClearPass made it a SaaS solution.

The improvement can be in the cloud area. They can improve it for the cloud so that we can deploy it on the cloud.